Subject: RE: Wrong commitment ( urgent )
From: crys_hb <[email-masked]>
To: Homebox Delivery <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, HB Fuj MA <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Sat, 1 Apr 2023 11:34:32 +0000

Dear team,

the cx called us back and was so upset the driver didn't wait for him 

Kindly call him back ASAP .

he needs to know when the pending will be done

order # 29021102598520220206

Kindly advice

Regards
Razan
________________________________________
From: Homebox Delivery [[email-masked]]
Sent: Saturday, April 01, 2023 2:21 PM
To: HomeBox Customercare UAE; crys_hb; HB Fuj MA; [email-masked]
Cc: HBUAE DELIVERY
Subject: Wrong commitment

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4768885

4/1/2023 3:21:00 PM

29021102598520220206

MR. YASIR ALI HASSAN AHMED

0502412227

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Nilesh Rathnayaka

UAE

ref crm 4764152, pending delivery cx refused team to visit kinldy check with cx

-

-

-

257622

01-Apr-2023

Regards
Redeemer
04821 5925

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