Subject: RE: Incomplete / Wrong address # 29072101435320230317
From: Luma AbuSharekh <[email-masked]>
To: Mansoorullah Enayathullah <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, crys_hb <[email-masked]>, Luma Alzubaidi <[email-masked]>, Sarah Otoum <[email-masked]>, "[email-masked]" <[email-masked]>, homebox siliconma <[email-masked]>
Date: Thu, 30 Mar 2023 13:18:48 +0000

[email-masked]<mailto:[email-masked]>
Dear team

Cx will send location kindly check what's AAP

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Thursday, March 30, 2023 4:13 PM
To: HomeBox Customercare UAE; crys_hb; Luma Alzubaidi; Sarah Otoum; [email-masked]; homebox siliconma
Cc: HBUAE DELIVERY
Subject: Incomplete / Wrong address # 29072101435320230317

Dear team,
Please find the below CRM and do the needful
Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4763976

3/30/2023 5:11:36 PM

29072101435320230317

MR KARIM EL KADI

0503812510

CTD Exceptions

Operational - Retail

Incomplete / Wrong address

Closed

Mansoorvllah.E

UAE

Mentioned location ( Dubai Silicon Oasis ) but cx share location (MIRA OASIS 2 STREET 3) ,kindly check with cx and inform that team will come after 7.00pm due its far from ( Dubai Silicon Oasis ) 28km. Team : Mohd Shahid BSR

-

-

-

247900

30-Mar-2023

Thanks & Regards

Mansoorullah

Associate-COD

T :+971 4821 5800

DWC Warehouse, Building Number : 3

UAE.

www.homeboxstores.com<http://www.homeboxstores.com>

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