Subject: RE: Wrong commitment(high fixing job 330 mins)
From: Roaa Alismaeil <[email-masked]>
To: Homebox Delivery <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, crys_hb <[email-masked]>, Homebox Deerfieldma <[email-masked]>, "Homebox Deerfieldsm" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 30 Mar 2023 06:40:07 +0000

[email-masked]<mailto:[email-masked]>
Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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From: Homebox Delivery [mailto:[email-masked]]
Sent: Thursday, March 30, 2023 9:36 AM
To: HomeBox Customercare UAE; crys_hb; Homebox Deerfieldma; Homebox Deerfieldsm; [email-masked]
Cc: HBUAE DELIVERY
Subject: Wrong commitment(high fixing job 330 mins)
Importance: High

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4761609

3/30/2023 10:35:19 AM

29052102256220230323

Mr Ahmed./ Darwish

0504224464

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Nilesh Rathnayaka

UAE

team tried cx no 0504224464 switched off , updated no 0507224464 not answering calls and alternate no 0504101088 answered person stated that today not available to receive the delivery today wants reschedule kindly check with cx its 330 mins high fixng job

-

-

-

257622

30-Mar-2023

Regards
Redeemer
04821 5925

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