Subject: RE: House not ready #29001003392420230326
From: Roaa Alismaeil <[email-masked]>
To: Mansoorullah Enayathullah <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>, Homebox Sharjahma <[email-masked]>, "Gouskather Mohamed Hussain" <[email-masked]>
Date: Wed, 29 Mar 2023 14:02:01 +0000

Dear [email-masked]<mailto:[email-masked]>

Cx  confirm that the electricity will not be  available until 7om , inform the cx for a reschedule , but he ask if he can get the item urgent ant time today

Advice

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Wednesday, March 29, 2023 4:51 PM
To: Roaa Alismaeil; Gouskather Mohamed Hussain
Cc: HBUAE DELIVERY; HomeBox Customercare UAE; crys_hb; [email-masked]; Homebox Sharjahma
Subject: RE: House not ready #29001003392420230326

Hi @Roaa Alismaeil<mailto:[email-masked]>

Kindly check still electricity  not arrange other cx keep calling for delivery, kindly check and do the needful.

Regards,
Mansoor

From: Roaa Alismaeil <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 29, 2023 5:33 PM
To: Gouskather Mohamed Hussain <[email-masked]<mailto:[email-masked]>>
Cc: HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; crys_hb <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Homebox Sharjahma <[email-masked]<mailto:[email-masked]>>
Subject: RE: House not ready #29001003392420230326

CAUTION: External email sender. Use care when clicking on links or opening attachments!
[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Gouskather Mohamed Hussain [mailto:[email-masked]]
Sent: Wednesday, March 29, 2023 4:21 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]<mailto:[email-masked]>; Homebox Sharjahma
Cc: HBUAE DELIVERY
Subject: House not ready #29001003392420230326

Dear team

Kindly find the crm & do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4760235

3/29/2023 5:19:07 PM

29001003392420230326

KLAS HOMES INTERIOR DECOR. LLC TRN

0569942666

CTD Exceptions

Operational - Retail

House not ready

Closed

Ramesh Narayanan

UAE

(275mins delivery) as per team there is no electricity at customer place. kindly check and do the needful. team - Taher BSR

-

-

-

256212

29-Mar-2023

Regards
Gous kather
0501865011

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