Subject: RE: 29052102188920230314 /29052102189720230314/ 29052102212720230318
From: Sanaa Hammad <[email-masked]>
To: Amal Aldughmi <[email-masked]>, Yunis Fakrudeen <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <HomeBox.Customercar
Date: Tue, 28 Mar 2023 09:48:27 +0000

Dear team,

Kindly approve customer keep calling and he will escalate the issue told him all the details but he insisted on delivery on 31st or before.

Told him DTBC already approved and its system we cant change it he didn't believe me and he will file a complaint regarding this.

Best Regards,
Sanaa Hammad
Service Advisor

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Amal Aldughmi
Sent: Tuesday, March 28, 2023 12:05 PM
To: Yunis Fakrudeen; [email-masked]; [email-masked]; [email-masked]
Cc: crys_hb; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; crys_hb; [email-masked]; [email-masked]
Subject: 29052102188920230314 /29052102189720230314/ 29052102212720230318
Importance: High

Dear team,

As ref# 4753848, 4753836,4753852

This is a real  sensitive case, the ed request already raised but she is calling us many times to help her, she has to move from the apartment with her family and kids to the new house. Today , so she is requesting to approve her request to deliver the order on 31st or earlier as she has totally nothing.

Even the blankets she ordered them from HB. And she pleased many times at the call

Kindly team check and do the needful.

Best regards