Subject: Note Added - [#5656732] 29002102601020230104 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Mar 2023 07:27:40 +0000

Hi ,    Anslem Misquitta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5656732    Subject:  29002102601020230104 - Damaged WWD   Requester: Khalil Majdalawi    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">replacement request is approved - please send an email to customer and close the ticket</div>
<div><br></div>
<table border="1" cellspacing="0" style="border-width: 1px; border-style: initial; border-color: rgb(225, 238, 202); font-size: 8pt; color: black; font-family: verdana; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border-collapse: collapse"><tbody>
<tr style="font-weight: bold; font-size: 8pt; color: white; background-color: rgb(130, 172, 130); border-style: solid; line-height: 1; vertical-align: top; position: relative">
<td dir="ltr">Call ID</td>
<td>Approval Dept</td>
<td>Approval Reason</td>
<td>Approval Status</td>
<td>Approval Notes</td>
<td>Approval Date</td>
<td>Approval By</td>
<td>Pending Note</td>
</tr>
<tr style="background-color: rgb(225, 238, 202); font-size: 8pt; font-family: verdana">
<td>4714899</td>
<td>Warehouse</td>
<td>Replacement</td>
<td>Only Forwarded</td>
<td>Kindly do the needful.</td>
<td>3/17/2023 3:16:58 PM</td>
<td>244357</td>
<td> </td>
</tr>
<tr style="background-color: rgb(247, 247, 222)">
<td>4714899</td>
<td>Senior WH Manager</td>
<td>Replacement</td>
<td>Approved</td>
<td>Check and Replace</td>
<td>3/20/2023 5:46:40 PM</td>
<td>2767</td>
<td dir="ltr">161128</td>
</tr>
</tbody></table>
<div><br></div>
<table border="1" cellspacing="0" style="border-width: 1px; border-style: solid; border-color: rgb(225, 238, 202); font-size: 8pt; color: black; font-family: verdana; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; border-collapse: collapse"><tbody>
<tr style="font-weight: bold; font-size: 8pt; color: white; background-color: rgb(130, 172, 130); border-style: solid; line-height: 1; vertical-align: top; position: relative">
<td>Comp. no</td>
<td>Call Date</td>
<td>Invoice No</td>
<td>Customer Name</td>
<td>Customer Mobile</td>
<td>Reason</td>
<td>Call Details</td>
<td>Call Status</td>
<td>Agent</td>
<td>Select</td>
<td>MoreInfo</td>
</tr>
<tr style="background-color: rgb(225, 238, 202); font-size: 8pt; font-family: verdana">
<td>4714899</td>
<td>3/17/2023 11:28:27 AM</td>
<td dir="ltr">29002102601020230104</td>
<td>KHALIL .</td>
<td>0507322410</td>
<td>Complaints</td>
<td>4610595 - As per the CRM item is in stock, plz arrange the replacement - details on email</td>
<td>OPN</td>
<td>214322</td>
<td align="center" style="width: 36.5114px"><span></span></td>
<td><a href="javascript%3Aopenpopup('4714899','AE')" rel="noreferrer">More</a></td>
</tr>
</tbody></table>
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