Subject: RE: Message not delivered issue in FD.
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Karim Asklany <[email-masked]>
Cc: syed.ataullah <[email-masked]>, Yahia Taha <[email-masked]>, Deeksha <[email-masked]>, malek.hosan <[email-masked]>, saurabh <[email-masked]>, Jessie Caparas <[email-masked]>, amir.aziz <[email-masked]>
Date: Tue, 21 Mar 2023 07:02:36 +0000

hi @Karim Asklany<mailto:[email-masked]>,

could please help us here and update if there’s any change is happened for couriers escalation matrix.

Best Regards
Hamza.AbuAzzam
Warehouse Operation - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Malek Al. Hosan <[email-masked]>
Sent: Monday, March 20, 2023 5:00 PM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Yahia Taha <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: syed.ataullah <[email-masked]>; Deeksha <[email-masked]>; saurabh <[email-masked]>; amir.aziz <[email-masked]>
Subject: Message not delivered issue in FD.

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear All.

Please note that we are facing an error on FD at times "Message not delivered"  for courier emails, Sometimes for Mr.Yahia email as well.
Ex, Ticket:  5859525

Please check and assist.
Attached pictures for your reference.

Regards.
Malek.
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