Subject: RE: CRM, GDMS FC access required for HB UAE 27/02/2023
From: Anslem Misquitta <[email-masked]>
To: amir.aziz <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>, Deeksha <[email-masked]>, saurabh <[email-masked]>, malek.hosan <[email-masked]>, syed.ataullah <[email-masked]>, Ahmed Zoher <[email-masked]>, Sameer Sadiq <[email-masked]>, Raja Ramachandran <[email-masked]>
Date: Fri, 3 Mar 2023 12:44:20 +0000

@AMIR ABDUL. AZIZ<mailto:[email-masked]> – Thank Your for the confirmation.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: AMIR ABDUL. AZIZ <[email-masked]>
Sent: Friday, March 3, 2023 4:43 PM
To: Anslem Misquitta <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>; Deeksha <[email-masked]>; saurabh <[email-masked]>; malek.hosan <[email-masked]>; syed.ataullah <[email-masked]>; Ahmed Zoher <[email-masked]>; Sameer Sadiq <[email-masked]>; Raja Ramachandran <[email-masked]>
Subject: Re: CRM, GDMS FC access required for HB UAE 27/02/2023

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Anslem,

My FreshChat is now working. All agents are using their own IDs now.

Thanks & Regards
Amir Aziz.

________________________________
From: "AMIR ABDUL. AZIZ" <[email-masked]<mailto:[email-masked]>>
To: "anslem misquitta" <[email-masked]<mailto:[email-masked]>>
Cc: "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>, "Deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "Malek" <[email-masked]<mailto:[email-masked]>>, "Syed Ataullah" <[email-masked]<mailto:[email-masked]>>, "Ahmed Zoher" <[email-masked]<mailto:[email-masked]>>, "Sameer Sadiq" <[email-masked]<mailto:[email-masked]>>, "Raja Ramachandran" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 2, 2023 1:02:53 PM
Subject: Re: CRM, GDMS FC access required for HB UAE 27/02/2023

Hi Anslem,

Thank you.Both CRM & GDMS are workng well.

Regards
Amir Aziz

________________________________
From: "anslem misquitta" <[email-masked]<mailto:[email-masked]>>
To: "amir.aziz" <[email-masked]<mailto:[email-masked]>>
Cc: "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>, "Deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "Malek" <[email-masked]<mailto:[email-masked]>>, "Syed Ataullah" <[email-masked]<mailto:[email-masked]>>, "Ahmed Zoher" <[email-masked]<mailto:[email-masked]>>, "Sameer Sadiq" <[email-masked]<mailto:[email-masked]>>, "Raja Ramachandran" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 2, 2023 12:33:27 PM
Subject: RE: CRM, GDMS FC access required for HB UAE 27/02/2023

Hi Amir,

For agent Ahmed al sharif GDMS and CRM username and password is created, I have shared the details on teams.

Regarding your access for FC – will communicate shortly and will let you know when that can be done.

[A close up of a sign    Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: AMIR ABDUL. AZIZ <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 1, 2023 5:06 PM
To: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Cc: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Deeksha <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>
Subject: Re: CRM, GDMS FC access required for HB UAE 27/02/2023

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Anslem,

Thank you for sharing the credentials. As discussed on teams, I've checked the IDs and they are working. Shared with agents and informed them to change pass for GDMS. Now we have remaining:
SR No
Name
Eamil/user ID
GCRM
GDMS
FC
1
Ahmed al sharif
[email-masked]<mailto:[email-masked]>
Required
Required
2
Amir Aziz
[email-masked]<mailto:[email-masked]>
Required

Regards

Amir Aziz

________________________________
From: "Syed Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>, "anslem misquitta" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "Malek" <[email-masked]<mailto:[email-masked]>>, "amir aziz" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 27, 2023 2:47:24 PM
Subject: CRM, GDMS FC access required for HB UAE 27/02/2023

Hi Murtaza / Anslem

Hope this email will find you in good health

I'm writing this email to request CRM, GDMS & FC IDs for the below users according to the below table.
HB UAE dedicated agents
SR No
Name
Eamil/user ID
GCRM
GDMS
FC
1
Amir Aziz
[email-masked]<mailto:[email-masked]>
Required
Required
Required
2
Ali Adil
[email-masked]<mailto:[email-masked]>
Required
Required
3
Jinana Parveen
[email-masked]<mailto:[email-masked]>
Required
Required
4
Ali Al hazzaa
[email-masked]<mailto:[email-masked]>
Required
Required
5
Laith Almohamd
[email-masked]<mailto:[email-masked]>
Required
Required
Multitasking agent
1
Ahmed al sharif
[email-masked]<mailto:[email-masked]>
Required
Required

In case of any changes are required please let me know.

Thanks & Regards
Syed Ataullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com