Subject: Note Added - [#5609090] Mattress complaint - 29002102395720220129
From: Home Box <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Date: Thu, 02 Mar 2023 11:41:05 +0000

Hi ,    Anslem Misquitta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5609090    Subject:  Mattress complaint - 29002102395720220129   Requester: Noufs3m    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">can you let me know if customer has escalated this, as i dont see any update from 21st jan from customer</div>
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<tr style="font-weight: bold; font-size: 8pt; color: white; background-color: rgb(130, 172, 130); border-style: solid; line-height: 1; vertical-align: top; position: relative">
<td>Comp. no</td>
<td>Call Date</td>
<td>Invoice No</td>
<td>Customer Name</td>
<td>Customer Mobile</td>
<td>Reason</td>
<td>Call Details</td>
<td>Call Status</td>
<td>Agent</td>
<td>Select</td>
<td>MoreInfo</td>
</tr>
<tr style="background-color: rgb(225, 238, 202); font-size: 8pt; font-family: verdana">
<td>4532709</td>
<td>1/17/2023 11:10:55 AM</td>
<td>29002102395720220129</td>
<td>NAIF SAEED</td>
<td>0502209294</td>
<td>Enquiry</td>
<td>cx wants to complain at the mattress he said no one confirm him that he will lose the warranty if he picks up the mattress up by himself, the springs have been coming out from the mattress not comfort at all needs to repair - Razan</td>
<td>CLS</td>
<td>5001935</td>
<td align="center" style="width: 36.5114px"><span></span></td>
<td><a href="javascript%3Aopenpopup('4532709','AE')" rel="noreferrer">More</a></td>
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