Subject: RE: SO not available for these invoices
From: Anslem Misquitta <[email-masked]>
To: Nada Hattar <[email-masked]>, Abdul Hameed Rasheed <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Ahmed Zoher <[email-masked]>, Sanaa.Hammad <[email-masked]>, Samer Aburamadan <[email-masked]>, syed.ataullah <[email-masked]>, amir.aziz <[email-masked]>, malek.hosan <[email-masked]>, Deeksha <[email-masked]>, farah.badawi <[email-masked]>, Taima Zeid <[email-masked]>, Sameer Sadiq <[email-masked]>
Date: Wed, 1 Mar 2023 06:39:15 +0000

@Nada Hattar<mailto:[email-masked]> - Thank you for your input.

@Abdul Hameed Rasheed<mailto:[email-masked]> - Needful has been done, please take the required actions from your end, if needed.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Nada Hattar <[email-masked]>
Sent: Wednesday, March 1, 2023 10:37 AM
To: Anslem Misquitta <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Ahmed Zoher <[email-masked]>; Sanaa.Hammad <[email-masked]>; Samer Aburamadan <[email-masked]>; syed.ataullah <[email-masked]>; amir.aziz <[email-masked]>; malek.hosan <[email-masked]>; Deeksha <[email-masked]>; farah.badawi <[email-masked]>; Taima Zeid <[email-masked]>; Sameer Sadiq <[email-masked]>
Subject: RE: SO not available for these invoices

CAUTION: External email sender. Use care when clicking on links or opening attachments!
HI Anslem,

Kindly find the below :

Order ID
CC
9414922195
Informed & Cancelled
9414922377
Informed & Cancelled
9415024185
Informed but MTO Mattress
9416765591
Informed & Cancelled
9416765592
Informed & Cancelled

Best Regards,
Nada Hattar
Sr. Service Advisor
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 28, 2023 4:47 PM
To: Nada Hattar <[email-masked]<mailto:[email-masked]>>
Cc: Abdul Hameed Rasheed <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Sanaa Hammad <[email-masked]<mailto:[email-masked]>>; Samer Aburamadan <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; Deeksha <[email-masked]<mailto:[email-masked]>>; Farah Badawi <[email-masked]<mailto:[email-masked]>>; Taima Zeid <[email-masked]<mailto:[email-masked]>>; Sameer Sadiq <[email-masked]<mailto:[email-masked]>>
Subject: SO not available for these invoices

Hi Nada,

Call must be made to these customers and need to let them know theses orders will not be fulfilled as SO not available for these orders due to system issue and they need to re-order again.

If prepaid order, then refund will be processed to the original mode of payment.

Please reply at the earliest.

Order ID
9414922195
9414922377
9415024185
9416765591
9416765592

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

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