Subject: RE: SO not available for these invoices
From: Nada Hattar <[email-masked]>
To: Anslem Misquitta <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, "Murtaza Kutiyanawala" <[email-masked]>, Ahmed Zoher <[email-masked]>, Sanaa Hammad <[email-masked]>, Samer Aburamadan <[email-masked]>, syed.ataullah <[email-masked]>, amir.aziz <[email-masked]>, malek.hosan <[email-masked]>, Deeksha <[email-masked]>, Farah Badawi <[email-masked]>, Taima Zeid <[email-masked]>, Sameer Sadiq <
Date: Wed, 1 Mar 2023 06:37:20 +0000

HI Anslem,

Kindly find the below :

Order ID

CC

9414922195

Informed & Cancelled

9414922377

Informed & Cancelled

9415024185

Informed but MTO Mattress

9416765591

Informed & Cancelled

9416765592

Informed & Cancelled

Best Regards,
Nada Hattar
Sr. Service Advisor

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

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From: Anslem Misquitta <[email-masked]>
Sent: Tuesday, February 28, 2023 4:47 PM
To: Nada Hattar <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Ahmed Zoher <[email-masked]>; Sanaa Hammad <[email-masked]>; Samer Aburamadan <[email-masked]>; syed.ataullah <[email-masked]>; amir.aziz <[email-masked]>; malek.hosan <[email-masked]>; Deeksha <[email-masked]>; Farah Badawi <[email-masked]>; Taima Zeid <[email-masked]>; Sameer Sadiq <[email-masked]>
Subject: SO not available for these invoices

Hi Nada,

Call must be made to these customers and need to let them know theses orders will not be fulfilled as SO not available for these orders due to system issue and they need to re-order again.

If prepaid order, then refund will be processed to the original mode of payment.

Please reply at the earliest.

Order ID

9414922195

9414922377

9415024185

9416765591

9416765592

[A close up of a sign  Description automatically generated]

Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
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