Subject: Re: Audit Report 24 feb
From: "AMIR ABDUL. AZIZ" <[email-masked]>
To: Deeksha <[email-masked]>
Cc: Syed Ataullah <[email-masked]>, Malek <[email-masked]>
Date: Mon, 27 Feb 2023 06:16:03 -0700 (MST)

Hi Ma'am 

There is client complaint regarding ticket property not selected correctly. As it was already updated to all of the agents we can either go with final warning or small deduction. 

Regards 
Amir Aziz 

Date 	2-25 			
UAE LSM 				
Name 	Audits 	Fatal cases 	Fatal% 	
client complaints 

Ali Adil 	4 	0 		3 
Ali Al hazzaa 	4 	1 	25 	2 
Aws Adra 	3 	0 		6 
Jinana Parveen 	21 	0 		4 
Jok Kuol 	23 	0 		3 
Laith 	4 	0 		7 
				
KSA LSM 				
Name 	Audits 	Fatal cases 	Fatal% 	
client complaints 

Ahmed alsharif 	5 	1 	20 	
Dua Ali 	1 	0 	0 	
Mohammad Alhamzi 	1 	0 	0 	
Taher Mohammed 				
wasim Ismail 				

KSA WFH Girls 				
Name 	Audits 	Fatal cases 	Fatal% 	
client complaints 

Dalal Alarawi 			#DIV/0! 	
Deema Alowaid 			#DIV/0! 	
Najwa Almrwani 			#DIV/0! 	
Raghad Almatani 			#DIV/0! 	
				
Total 	66 	2 		
Regards 
Amir 

From: "AMIR ABDUL. AZIZ" <[email-masked]> 
To: "Deeksha" <[email-masked]> 
Cc: "Syed Ataullah" <[email-masked]>, "Malek" <[email-masked]> 
Sent: Saturday, February 25, 2023 4:07:42 PM 
Subject: Re: Audit Report 24 feb 

From: "AMIR ABDUL. AZIZ" <[email-masked]> 
To: "Deeksha" <[email-masked]> 
Cc: "Syed Ataullah" <[email-masked]>, "Malek" <[email-masked]> 
Sent: Saturday, February 25, 2023 4:07:11 PM 
Subject: Re: Audit Report 23 feb 

Hi ma'am 

cases discussed with agents. 

Date 	2-24 			
UAE LSM 				
Name 	Audits 	Fatal cases 	Fatal% 	
client complaints 

Ali Adil 				
Ali Al hazzaa 	4 	0 	0 	
Aws Adra 				
Jinana Parveen 				
Jok Kuol 				
Laith 				
				
KSA LSM 				
Name 	Audits 	Fatal cases 	Fatal% 	
client complaints 

Ahmed alsharif 	5 	1 	20 	
Dua Ali 	1 	0 	0 	
Mohammad Alhamzi 	1 	0 	0 	
Taher Mohammed 				
wasim Ismail 				

KSA WFH Girls 				
Name 	Audits 	Fatal cases 	Fatal% 	
client complaints 

Dalal Alarawi 	9 	1 	11 	
Deema Alowaid 	24 	1 	4 	
Najwa Almrwani 	22 	1 	5 	
Raghad Almatani 	9 	0 	0 	
				
Total 	75 	4 		

Regards 
Amir 

From: "Deeksha" <[email-masked]> 
To: "AMIR ABDUL. AZIZ" <[email-masked]> 
Cc: "Syed Ataullah" <[email-masked]>, "Malek" <[email-masked]> 
Sent: Friday, February 24, 2023 4:12:25 PM 
Subject: Re: Audit Report 23 feb 

Thank you Amir 

Regards, 
Deeksha 

Sent from my iPhone 

On 24 Feb 2023, at 16:10, AMIR ABDUL. AZIZ <[email-masked]> wrote: 

BQ_BEGIN

Hi Ma'am 

Cases discussed with Dalal and Raghad and clarified, As Deema is Off today will arrange the call next day 

	Date 	2-23 			
	UAE LSM 				
	Name 	Audits 	Fatal cases 	Fatal% 	
client complaints 

	Ali Adil 				
	Ali Al hazzaa 				
	Aws Adra 	9 	0 		
	Jinana Parveen 				
	Jok Kuol 	1 	0 		
	Laith 				
					
	KSA LSM 				
	Name 	Audits 	Fatal cases 	Fatal% 	
client complaints 

	Ahmed alsharif 				
	Dua Ali 				
	Mohammad Alhamzi 				
	Taher Mohammed 				
	wasim Ismail 				
	
	KSA WFH Girls 				
	Name 	Audits 	Fatal cases 	Fatal% 	
client complaints 

	Dalal Alarawi 	21 	2 	10 	
	Deema Alowaid 	3 	1 	33 	
	Najwa Almrwani 	4 	0 	0 	
	Raghad Almatani 	23 	1 	4 	
					
	Total 	61 	4 		

Regards 
Amir 

BQ_END