Subject: Note Added - [#5744101] 9413636124 / Refund Issue
From: Home Box <[email-masked]>
To: [email-masked], [email-masked]
Date: Thu, 23 Feb 2023 23:41:29 +0000 (UTC)

Hi ,    Aws Adra added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5744101    Subject:  9413636124 / Refund Issue   Requester: Shalu Sharaf    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr" style='word-break: break-word;overflow-wrap: break-word;color: rgb(24, 50, 71);font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial'></div>
<div style='word-break: break-word;overflow-wrap: break-word;color: rgb(24, 50, 71);font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial'> </div>
<div style='word-break: break-word;overflow-wrap: break-word;overflow: auto;color: rgb(24, 50, 71);font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial'><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse;border-spacing: 0px;background-color: transparent;word-break: normal;max-width: 100%;width: 527pt" width="701"><tbody>
<tr>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border: 0.5pt solid windowtext;height: 15pt;width: 80pt" width="15.625%">RETURN_ORDER</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-top: 0.5pt solid windowtext;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-left: none;width: 91pt" width="17.708333333333332%">SALES_ORDER_NO</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-top: 0.5pt solid windowtext;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-left: none;width: 81pt" width="15.625%">AWB_NO</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-top: 0.5pt solid windowtext;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-left: none;width: 53pt" width="9.375%">ITEM_ID</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-top: 0.5pt solid windowtext;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-left: none;width: 83pt" width="15.625%">CONCEPT_NAME</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-top: 0.5pt solid windowtext;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-left: none;width: 65pt" width="12.5%">RETURN_QTY</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-top: 0.5pt solid windowtext;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-left: none;width: 74pt" width="13.541666666666666%">RECEIVED_QTY</td>
</tr>
<tr>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-left: 0.5pt solid windowtext;border-image: initial;height: 15pt;border-top: none">1003878826</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">9413636124</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">RP020923000408</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">164831631</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">Homebox</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
</tr>
<tr>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-left: 0.5pt solid windowtext;border-image: initial;height: 15pt;border-top: none">1003878826</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">9413636124</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">RP020923000408</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">162024025</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">Homebox</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
</tr>
<tr>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-left: 0.5pt solid windowtext;border-image: initial;height: 15pt;border-top: none">1003878826</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">9413636124</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">RP020923000408</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">164993425</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">Homebox</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
</tr>
<tr>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-left: 0.5pt solid windowtext;border-image: initial;height: 15pt;border-top: none">1003878826</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">9413636124</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">RP020923000408</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">164766609</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">Homebox</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">3</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">2</td>
</tr>
<tr>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-left: 0.5pt solid windowtext;border-image: initial;height: 15pt;border-top: none">1003878826</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">9413636124</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">RP020923000408</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">163815926</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">Homebox</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
</tr>
<tr>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-left: 0.5pt solid windowtext;border-image: initial;height: 15pt;border-top: none">1003878826</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">9413636124</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">RP020923000408</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">164794071</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">Homebox</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
</tr>
<tr>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-left: 0.5pt solid windowtext;border-image: initial;height: 15pt;border-top: none">1003878826</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">9413636124</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">RP020923000408</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">164786656</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">Homebox</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
<td class="xl65" style="padding: 0px;color: black;font-size: 15px;font-weight: 400;font-style: normal;text-decoration: none;font-family: Calibri, sans-serif;text-align: center;vertical-align: bottom;border-right: 0.5pt solid windowtext;border-bottom: 0.5pt solid windowtext;border-image: initial;border-top: none;border-left: none">1</td>
</tr>
</tbody></table></div>
</div>