Subject: RE: 9515881998 -RMA not processed
From: Anslem Misquitta <[email-masked]>
To: crys_hb <[email-masked]>, syed.ataullah <[email-masked]>, amir.aziz <[email-masked]>, malek.hosan <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Sandeep Hari <[email-masked]>, Harikrishnan Kurup <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Ahmed Faraz <[email-masked]>
Date: Thu, 23 Feb 2023 08:00:36 +0000

Hi Team,

JIRA is raised for 0 value RMA as customer has approved GV with 20% deduction.

https://landmark.atlassian.net/browse/REL-167561

Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com

-----Original Message-----
From: Harikrishnan Kurup <[email-masked]>
Sent: Wednesday, February 22, 2023 7:19 PM
To: crys_hb <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Sandeep Hari <[email-masked]>
Subject: RE: 9515881998 -RMA not processed

Dear Team ,

Mentioned item is in WH but we are unable to receive till we get the confirmation from CCC team about the Jira value .

@Murtaza Kutiyanawala, Kindly update for the Jira value thus we can proceed for the receiving .

Regards
Hari

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Wednesday, February 22, 2023 7:10 PM
To: Harikrishnan Kurup <[email-masked]>
Cc: crys_hb <[email-masked]>; HomeBox Customercare UAE <[email-masked]>
Subject: 9515881998 -RMA not processed
Importance: High

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dear team,

order is showing reached to warehouse but no refund is processed

kindly check and advice

regards,
shahed khalaf
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