Subject: RE: Late Delivery/Collection - LMG
From: Ashish Karini <[email-masked]>
To: Anslem Misquitta <[email-masked]>, Thamilalagan M <[email-masked]>, Aditya Manapuram <[email-masked]>, Sameer Hasan <[email-masked]>
Cc: Gobinda Khatri <[email-masked]>, Kuldeep Saini <[email-masked]>, OLM DXB <[email-masked]>, Peter Dsouza <[email-masked]>, Sanaa.Hammad <[email-masked]>, samer aburamadan <[email-masked]>, syed.ataullah <[email-masked]>, amir.aziz <[email-masked]>, malek.hosan <[email-masked]>, Deeksha <[email-masked]>, Sameer Sadiq <[email-masked]>, Raja Ramachandran <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, HomeB
Date: Tue, 21 Feb 2023 03:31:52 +0000

Hi @Sameer Hasan<mailto:[email-masked]> & @Thamilalagan M<mailto:[email-masked]>

Please share the update and closure against the below listed orders on priority.

Ticket ID
Days
Ageing
Order ID
Complaints
AWB/RVP
Need Status from LMG
5644459
19
+15days
9412526237
Late Collection (Returns)
RP021823001177

5649586
18
+15days
9412673201
Late Collection (Returns)
RP021723001983

5663711
15
11-15 days
9412363354
Late Collection (Returns)
RP021723001728

5667119
14
11-15 days
9410828305
Late Collection (Returns)
RP021723001573

5667384
14
11-15 days
9412048033
Late Collection (Returns)
RP013123003563 or RP020723002743

5668637
13
11-15 days
9412966114
Late Collection (Returns)
RP021523002859

5669033
13
11-15 days
9412552153
Late Collection (Returns)
RP021523001373

5676213
12
11-15 days
9413389232
Late Delivery
FP020523003522

5685914
10
7-10 days
9413276688
Undelivered Order/POD Request
FP020423003041

5687041
9
7-10 days
9411725358
Late Collection (Returns)
RP021823001475

5696483
7
7-10 days
9595462252
Undelivered Order/POD Request
FP111322006453

5704677
5
5-6 Days
9414324205
Late Delivery
FC021223001029

5706526
5
5-6 Days
9414013773
Late Delivery
FP021123000450

5707673
5
5-6 Days
9414350538
Late Delivery
FP021223003280

Regards

Ashish Kumar Karini
Manager - Ecommerce Operations(Lastmile UAE)

From: Anslem Misquitta <[email-masked]>
Sent: Monday, February 20, 2023 8:39 PM
To: Thamilalagan M <[email-masked]>; Aditya Manapuram <[email-masked]>; Sameer Hasan <[email-masked]>; Ashish Karini <[email-masked]>
Cc: Gobinda Khatri <[email-masked]>; Kuldeep Saini <[email-masked]>; OLM DXB <[email-masked]>; Peter Dsouza <[email-masked]>; Sanaa.Hammad <[email-masked]>; samer aburamadan <[email-masked]>; syed.ataullah <[email-masked]>; amir.aziz <[email-masked]>; malek.hosan <[email-masked]>; Deeksha <[email-masked]>; Sameer Sadiq <[email-masked]>; Raja Ramachandran <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Sabry Yousef <[email-masked]>
Subject: RE: Late Delivery/Collection - LMG

Hi Team,

Do we have any update on the below email.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Anslem Misquitta
Sent: Saturday, February 18, 2023 2:37 PM
To: Thamilalagan M <[email-masked]<mailto:[email-masked]>>; Aditya Manapuram <[email-masked]<mailto:[email-masked]>>; Sameer Hasan <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>
Cc: Gobinda Khatri <[email-masked]<mailto:[email-masked]>>; Kuldeep Saini <[email-masked]<mailto:[email-masked]>>; OLM DXB <[email-masked]<mailto:[email-masked]>>; Peter Dsouza <[email-masked]<mailto:[email-masked]>>; Sanaa Hammad <[email-masked]<mailto:[email-masked]>>; samer aburamadan <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Malek <[email-masked]<mailto:[email-masked]>>; Deeksha <[email-masked]<mailto:[email-masked]>>; Sameer Sadiq <[email-masked]<mailto:[email-masked]>>; Raja Ramachandran <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>
Subject: Late Delivery/Collection - LMG

Hi Team,

We need an urgent attention from your end to get the below cases closed on priority.

We need to know the delay in process and if any information is required from customers end to complete this.

Please let us know the status as requested.

++@Ashish Karini<mailto:[email-masked]> - Please look into this on priority.

Ticket ID
Days
Ageing
Order ID
Complaints
AWB/RVP
Need Status from LMG
5644459
19
+15days
9412526237
Late Collection (Returns)
RP021823001177

5649586
18
+15days
9412673201
Late Collection (Returns)
RP021723001983

5663711
15
11-15 days
9412363354
Late Collection (Returns)
RP021723001728

5667119
14
11-15 days
9410828305
Late Collection (Returns)
RP021723001573

5667384
14
11-15 days
9412048033
Late Collection (Returns)
RP013123003563 or RP020723002743

5668637
13
11-15 days
9412966114
Late Collection (Returns)
RP021523002859

5669033
13
11-15 days
9412552153
Late Collection (Returns)
RP021523001373

5676213
12
11-15 days
9413389232
Late Delivery
FP020523003522

5685914
10
7-10 days
9413276688
Undelivered Order/POD Request
FP020423003041

5687041
9
7-10 days
9411725358
Late Collection (Returns)
RP021823001475

5696483
7
7-10 days
9595462252
Undelivered Order/POD Request
FP111322006453

5704677
5
5-6 Days
9414324205
Late Delivery
FC021223001029

5706526
5
5-6 Days
9414013773
Late Delivery
FP021123000450

5707673
5
5-6 Days
9414350538
Late Delivery
FP021223003280

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com