Subject: Re: CX Pullout for repair sofas - status
From: "Malek Al. Hosan" <[email-masked]>
To: Anslem Misquitta <[email-masked]>
Cc: syed ataullah <[email-masked]>, "Sanaa.Hammad" <[email-masked]>, AMIR <[email-masked]>, Samer Aburamadan <[email-masked]>, murtaza kutiyanawala <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Sabry Yousef <[email-masked]>, Ahmed Zoher <[email-masked]>, Deeksha <[email-masked]>, Nada Hattar <[email-masked]>
Date: Sun, 19 Feb 2023 20:21:04 -0700 (MST)

Hi Anslem. 

Thank you for the update, Noted and same was checked from our side. 

Regards. 
Malek. 

From: "Anslem Misquitta" <[email-masked]> 
To: "syed ataullah" <[email-masked]>, "Sanaa.Hammad" <[email-masked]>, "AMIR" <[email-masked]>, "Malek" <[email-masked]>, "Samer Aburamadan" <[email-masked]> 
Cc: "murtaza kutiyanawala" <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, "Sabry Yousef" <[email-masked]>, "Ahmed Zoher" <[email-masked]>, "Deeksha" <[email-masked]>, "Nada Hattar" <[email-masked]> 
Sent: Sunday, February 19, 2023 7:23:20 PM 
Subject: FW: CX Pullout for repair sofas - status 

Hi Team, 

Please find another list below for the status of sofa repair in workshop. 

If any FD ticket pending for the below sofa which is scheduled for today, please send an email to customer and close the ticket. 

	

Anslem Misquitta 

Retail Operations - Customer Care 

T : 800 HOMEBOX (4663269) 

F : +971 4 5172380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina 

P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0 | www.homeboxstores.com ] 

From: HB Workshop1 <[email-masked]> 
Sent: Sunday, February 19, 2023 4:46 PM 
To: Abdul Hameed Rasheed <[email-masked]>; Yunis Fakrudeen <[email-masked]>; Gopinath Janakiraman <[email-masked]> 
Cc: HomeBox Customercare UAE <[email-masked]>; Shiraj Qureshi <[email-masked]>; HBUAE DELIVERY <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Ali Mohamed <[email-masked]>; Shiraj Qureshi <[email-masked]>; Tanveer Haque <[email-masked]>; Harikrishnan Kurup <[email-masked]> 
Subject: RE: CX Pullout for repair sofas - status 

Dear Team, 

Please find the list of sofas ready for schedule . 

Dear [ mailto:[email-masked] | 
@Gopinath Janakiraman ] , 

Kindly look into the RDO process for the non-repairable sofas 

	

	

	

CUSTOMER PULLOUT SOFA COMPLETED LIST 	

	

COMPLETE.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 	

ARRANGE SCHEDULE 

19-Feb-23 	

4584616 	

29052102539820221105 	

Mr.Essa Dababneh 	

163910792 	

Emotion Armless Chair W/2 Cushions-Light Beige 	

Completed 	

TOMORROW 

19-Feb-23 	

4601294 	

29030202970820220928 	

Mr.Mustafa Mohammed 	

163576011 	

P-Boston 3-Seater Sofa-Dark Grey 	

Completed 	

TOMORROW 

19-Feb-23 	

4591270 	

29030204759020220717 	

Bakrial Bonny 	

161772186 	

P-Sherry Sofa Bed with adjustable back-Brown 	

Completed 	

TOMORROW 

19-Feb-23 	

4591270 	

29030204759020220717 	

Bakrial Bonny 	

161772186 	

P-Sherry Sofa Bed with adjustable back-Brown 	

Completed 	

TOMORROW 

	

	

	

CUSTOMER PULLOUT SOFA PENDING LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 

14-Feb-23 	

4607157 	

29062203277920221120 	

ABDUL WAHAB MR 	

162767797 	

Oscar 3 Seater Recliner-Mint Green 	

pending 

14-Feb-23 	

4611947 	

29027101120020210513 	

RAGAVENDRA MANI 	

162802247 	

P-Fiona New 1 Seater Sofa-Grey 	

pending 

14-Feb-23 	

4611507 	

29027603434120220401 	

Altaf 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

14-Feb-23 	

4611507 	

29027603434120220401 	

Altaf 	

162802246 	

P-Fiona New 2 Seater Sofa-Grey 	

pending 

14-Feb-23 	

4611416 	

29030204282120210908 	

Mr.Mahmood nasser 	

162643328 	

P-Jasper 3 Seater Recliner Sofa-Light Brown 	

pending 

14-Feb-23 	

4611416 	

29030204282120210908 	

Mr.Mahmood nasser 	

162643330 	

P-Jasper 1 Seater Recliner Sofa-Light Brown 	

pending 

15-Feb-23 	

4611257 	

9569419001 	

Abdalhmyd Salayaman 	

162643330 	

P-Jasper 1Seater Recliner Sofa-Light Brown 	

pending 

15-Feb-23 	

4613053 	

29004105033220220307 	

Darly Ten 	

162397671 	

P-Alberta Left/Right Facing Corner Sofa Bed-Light Brown-1/2 	

pending 

15-Feb-23 	

4614358 	

29001005088820210225 	

SYED K 	

162802247 	

P-Fiona New 1 Seater Sofa-Grey 	

pending 

15-Feb-23 	

4614358 	

29001005088820210225 	

SYED K 	

162802246 	

P-Fiona New 2 Seater Sofa-Grey 	

pending 

15-Feb-23 	

4614358 	

29001005088820210225 	

SYED K 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

15-Feb-23 	

4612713 	

29020605404120220128 	

Faisal Mr. Ahmad 	

162660150 	

EC-Ibiza 3 Seater Sofa W/2 Cushions-Mint Blue 	

pending 

15-Feb-23 	

4614718 	

29001004095820220320 	

MITALI MALPANI 	

163403106 	

SL-Omaha 1 Seater Fire-Resistant Fabric Recliner- Blue 	

pending 

17-Feb-23 	

4617018 	

29001005206220210508 	

ISLAM MONIR ELTELBANI 	

162802247 	

P-Fiona New 1 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4617018 	

29001005206220210508 	

ISLAM MONIR ELTELBANI 	

162802246 	

P-Fiona New 2 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4617018 	

29001005206220210508 	

ISLAM MONIR ELTELBANI 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4615540 	

29001005107520210227 	

AIMAN MOHAMED 	

162802246 	

P-Fiona New 2 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4615540 	

29001005107520210227 	

AIMAN MOHAMED 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4615540 	

29001005107520210227 	

AIMAN MOHAMED 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

18-Feb-23 	

4619844 	

29020102575220220320 	

GEHAD ELSAYED 	

162397675 	

P-Speacer Left/Right Facing Carner Sofa Bed-Grey 	

pending 

18-Feb-23 	

4595418 	

9558341479 	

Foram Rachh 	

162829079 	

Clover Right Coner Fabric Sofa - Blue 	

pending 

18-Feb-23 	

4595418 	

9558341479 	

Foram Rachh 	

162829079 	

Clover Right Coner Fabric Sofa - Blue 	

pending 

	

	

	

CUSTOMER PULLOUT SOFA NON-REPAIR LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 	

CHECKING DATE 

44970 	

4603749 	

29027604365520221118 	

Karthik Ramu 	

162578876 	

P-Harrel 1 Seater Recliner-Dark Grey 	

Non-repair 	

19-Feb-23 

44971 	

4607135 	

9657077374 	

Beverly Nino 	

161772186 	

P-Sherry Sofa Bed with adjustable back-Brown 	

Non-repair 	

19-Feb-23 

Thanks & Regards 

Elavarasan Esakkipandi 

M : +971565731476 

E : [ mailto:[email-masked] | [email-masked] ] 

DWC Landmark Group Shed 3 

Al-Makhtoom Airport 

P.O.Box 282028, UAE. 

[ http://www.homeboxstores.com/ | www.homeboxstores.com ] 

From: HB Workshop1 
Sent: Saturday, February 18, 2023 7:51 PM 
To: Abdul Hameed Rasheed < [ mailto:[email-masked] | [email-masked] ] >; Yunis Fakrudeen < [ mailto:[email-masked] | [email-masked] ] >; Gopinath Janakiraman < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HomeBox Customercare UAE < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; HBUAE DELIVERY < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; Ali Mohamed < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Tanveer Haque < [ mailto:[email-masked] | [email-masked] ] >; Harikrishnan Kurup < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: CX Pullout for repair sofas - status 

Dear Team, 

Please find the list of sofas ready for schedule . 

Dear [ mailto:[email-masked] | 
@Gopinath Janakiraman ] , 

Kindly look into the RDO process for the non-repairable sofas. 

	

	

	

CUSTOMER PULLOUT SOFA COMPLETED LIST 	

	

COMPLETE.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 	

ARRANGE SCHEDULE 

17-Feb-23 	

4575334 	

29027602405420220605 	

Shamrooq 	

162845282 	

Lancer 3 Seater Recliner Sofa -Light Beige 	

Completed 	

TOMORROW 

17-Feb-23 	

4603953 	

29020201057820220430 	

NAVEEN KUMAR.M 	

163169402 	

EC-P-Oscar 3 Seater Recliner Sofa-Dark Grey 	

Completed 	

TOMORROW 

17-Feb-23 	

4584499 	

29052102912020220703 	

Miss.Anitha 	

162643330 	

P-Jasper 1Seater Recliner Sofa-Light Brown 	

Completed 	

TOMORROW 

17-Feb-23 	

4576162 	

9403991602 	

Marwa Hosni 	

162646628 	

F-Cleve 5 Seater Left Corner Sofa-Grey (Seating Cushion Only Received) 	

Completed 	

TOMORROW 

18-Feb-23 	

4594348 	

29004603435920211104 	

Mohammed Saed Isamail Khrish 	

162769872 	

Dorothy 2 Seater Sofa With 2 Pillows-Green 	

Completed 	

TOMORROW 

18-Feb-23 	

4614552 	

29020102351620210331 	

QAISER IJAZ 	

162845280 	

Lancer 2 Seater Fabric Recliner Sofa With Console-Dark Grey 	

Completed 	

TOMORROW 

18-Feb-23 	

4614552 	

29020102351620210331 	

QAISER IJAZ 	

162845279 	

Lancer 3 Seater Fabric Recliner Sofa-Dark Grey 	

Completed 	

TOMORROW 

	

	

	

CUSTOMER PULLOUT SOFA PENDING LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 

13-Feb-23 	

4584616 	

29052102539820221105 	

Mr.Essa Dababneh 	

163910792 	

Emotion Armless Chair W/2 Cushions-Light Beige 	

pending 

13-Feb-23 	

4601294 	

29030202970820220328 	

Mr.Mustafa Mohammed 	

163576011 	

P-Boston 3 Seater Sofa-Dark Grey 	

pending 

13-Feb-23 	

4603749 	

29027604365520221118 	

Karthik Ramu 	

162578876 	

P-Harrel 1 Seater Recliner-Dark Grey 	

pending 

14-Feb-23 	

4591270 	

29030204759020220717 	

Bakrial Bonny 	

161772186 	

P-Sherry Sofa Bed with adjustable back-Brown 	

pending 

14-Feb-23 	

4591270 	

29030204759020220717 	

Bakrial Bonny 	

161772186 	

P-Sherry Sofa Bed with adjustable back-Brown 	

pending 

14-Feb-23 	

4607157 	

29062203277920221120 	

ABDUL WAHAB MR 	

162767797 	

Oscar 3 Seater Recliner-Mint Green 	

pending 

14-Feb-23 	

4611947 	

29027101120020210513 	

RAGAVENDRA MANI 	

162802247 	

P-Fiona New 1 Seater Sofa-Grey 	

pending 

14-Feb-23 	

4607135 	

9657077374 	

Beverly Nino 	

161772186 	

P-Sherry Sofa Bed with adjustable back-Brown 	

pending 

14-Feb-23 	

4611507 	

29027603434120220401 	

Altaf 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

14-Feb-23 	

4611507 	

29027603434120220401 	

Altaf 	

162802246 	

P-Fiona New 2 Seater Sofa-Grey 	

pending 

14-Feb-23 	

4611416 	

29030204282120210908 	

Mr.Mahmood nasser 	

162643328 	

P-Jasper 3 Seater Recliner Sofa-Light Brown 	

pending 

14-Feb-23 	

4611416 	

29030204282120210908 	

Mr.Mahmood nasser 	

162643330 	

P-Jasper 1 Seater Recliner Sofa-Light Brown 	

pending 

15-Feb-23 	

4611257 	

9569419001 	

Abdalhmyd Salayaman 	

162643330 	

P-Jasper 1Seater Recliner Sofa-Light Brown 	

pending 

15-Feb-23 	

4613053 	

29004105033220220307 	

Darly Ten 	

162397671 	

P-Alberta Left/Right Facing Corner Sofa Bed-Light Brown-1/2 	

pending 

15-Feb-23 	

4614358 	

29001005088820210225 	

SYED K 	

162802247 	

P-Fiona New 1 Seater Sofa-Grey 	

pending 

15-Feb-23 	

4614358 	

29001005088820210225 	

SYED K 	

162802246 	

P-Fiona New 2 Seater Sofa-Grey 	

pending 

15-Feb-23 	

4614358 	

29001005088820210225 	

SYED K 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

15-Feb-23 	

4612713 	

29020605404120220128 	

Faisal Mr. Ahmad 	

162660150 	

EC-Ibiza 3 Seater Sofa W/2 Cushions-Mint Blue 	

pending 

15-Feb-23 	

4614718 	

29001004095820220320 	

MITALI MALPANI 	

163403106 	

SL-Omaha 1 Seater Fire-Resistant Fabric Recliner- Blue 	

pending 

17-Feb-23 	

4617018 	

29001005206220210508 	

ISLAM MONIR ELTELBANI 	

162802247 	

P-Fiona New 1 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4617018 	

29001005206220210508 	

ISLAM MONIR ELTELBANI 	

162802246 	

P-Fiona New 2 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4617018 	

29001005206220210508 	

ISLAM MONIR ELTELBANI 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4615540 	

29001005107520210227 	

AIMAN MOHAMED 	

162802246 	

P-Fiona New 2 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4615540 	

29001005107520210227 	

AIMAN MOHAMED 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

17-Feb-23 	

4615540 	

29001005107520210227 	

AIMAN MOHAMED 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

	

	

	

CUSTOMER PULLOUT SOFA NON-REPAIR LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 	

CHECKING DATE 

13-Feb-23 	

4601170 	

9401673965 	

Abdul Rahiman 	

160850099 	

Sydney Right Corner Sofa Bed-Blue (folding leg Part Only Received ) 	

Non-repair 	

18-Feb-23 

13-Feb-23 	

4592849 	

29026101662720210928 	

CHAIN HOLDING COMPANY 	

162009978 	

Adler 1 Seater Sofa-Grey 	

Non-repair 	

18-Feb-23 

Thanks & Regards 

Elavarasan Esakkipandi 

M : +971565731476 

E : [ mailto:[email-masked] | [email-masked] ] 

DWC Landmark Group Shed 3 

Al-Makhtoom Airport 

P.O.Box 282028, UAE. 

[ http://www.homeboxstores.com/ | www.homeboxstores.com ] 

From: HB Workshop1 
Sent: Wednesday, February 15, 2023 7:57 PM 
To: Abdul Hameed Rasheed < [ mailto:[email-masked] | [email-masked] ] >; Yunis Fakrudeen < [ mailto:[email-masked] | [email-masked] ] >; Gopinath Janakiraman < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HomeBox Customercare UAE < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; HBUAE DELIVERY < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; Ali Mohamed < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Tanveer Haque < [ mailto:[email-masked] | [email-masked] ] >; Harikrishnan Kurup < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: CX Pullout for repair sofas - status 

Dear Team, 

Please find the list of sofas ready for schedule . 

	

	

	

CUSTOMER PULLOUT SOFA COMPLETED LIST 	

	

COMPLETE.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 	

ARRANGE SCHEDULE 

14-Feb-23 	

4593502 	

9573028793 	

Ahsan Mahmood 	

162365178 	

Miller 5-Seater Left Right Facing Carner Sofa Bed-Grey 	

Completed 	

TOMORROW 

14-Feb-23 	

4593502 	

9573028793 	

Ahsan Mahmood 	

162365178 	

Miller 5-Seater Left Right Facing Carner Sofa Bed-Grey 	

Completed 	

TOMORROW 

15-Feb-23 	

4595418 	

9558341479 	

Foram Rachh 	

162829079 	

Clover Right Coner Fabric Sofa - Blue 	

Completed 	

TOMORROW 

15-Feb-23 	

4595418 	

9558341479 	

Foram Rachh 	

162829079 	

Clover Right Coner Fabric Sofa - Blue 	

Completed 	

TOMORROW 

	

	

	

CUSTOMER PULLOUT SOFA PENDING LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 

11-Feb-23 	

4575334 	

29027602405420220605 	

Shamrooq 	

162845282 	

Lancer 3 Seater Recliner Sofa -Light Beige 	

pending 

11-Feb-23 	

4603953 	

29020201057820220430 	

NAVEEN KUMAR.M 	

163169402 	

EC-P-Oscar 3 Seater Recliner Sofa-Dark Grey 	

pending 

13-Feb-23 	

4592849 	

29026101662720210928 	

CHAIN HOLDING COMPANY 	

162009978 	

Adler 3 Seater Sofa-Grey 	

pending 

13-Feb-23 	

4584499 	

29052102912020220703 	

Miss.Anitha 	

162643330 	

P-Jasper 1Seater Recliner Sofa-Light Brown 	

pending 

13-Feb-23 	

4584616 	

29052102539820221105 	

Mr.Essa Dababneh 	

163910792 	

Emotion Armless Chair W/2 Cushions-Light Beige 	

pending 

13-Feb-23 	

4601170 	

9401673965 	

Abdul Rahiman 	

160850099 	

Sydney Right Corner Sofa Bed-Blue (folding leg Part Only Received ) 	

pending 

13-Feb-23 	

4576162 	

9403991602 	

Marwa Hosni 	

162646628 	

F-Cleve 5 Seater Left Corner Sofa-Grey (Seating Cushion Only Received) 	

pending 

13-Feb-23 	

4601294 	

29030202970820220328 	

Mr.Mustafa Mohammed 	

163576011 	

P-Boston 3 Seater Sofa-Dark Grey 	

pending 

13-Feb-23 	

4603749 	

29027604365520221118 	

Karthik Ramu 	

162578876 	

P-Harrel 1 Seater Recliner-Dark Grey 	

pending 

14-Feb-23 	

4591270 	

29030204759020220717 	

Bakrial Bonny 	

161772186 	

P-Sherry Sofa Bed with adjustable back-Brown 	

pending 

14-Feb-23 	

4591270 	

29030204759020220717 	

Bakrial Bonny 	

161772186 	

P-Sherry Sofa Bed with adjustable back-Brown 	

pending 

14-Feb-23 	

4607157 	

29062203277920221120 	

ABDUL WAHAB MR 	

162767797 	

Oscar 3 Seater Recliner-Mint Green 	

pending 

14-Feb-23 	

4611947 	

29027101120020210513 	

RAGAVENDRA MANI 	

162802247 	

P-Fiona New 1 Seater Sofa-Grey 	

pending 

14-Feb-23 	

4607135 	

9657077374 	

Beverly Nino 	

161772186 	

P-Sherry Sofa Bed with adjustable back-Brown 	

pending 

14-Feb-23 	

4611507 	

29027603434120220401 	

Altaf 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

pending 

14-Feb-23 	

4611507 	

29027603434120220401 	

Altaf 	

162802246 	

P-Fiona New 2 Seater Sofa-Grey 	

pending 

14-Feb-23 	

4611416 	

29030204282120210908 	

Mr.Mahmood nasser 	

162643328 	

P-Jasper 3 Seater Recliner Sofa-Light Brown 	

pending 

14-Feb-23 	

4611416 	

29030204282120210908 	

Mr.Mahmood nasser 	

162643330 	

P-Jasper 1 Seater Recliner Sofa-Light Brown 	

pending 

Thanks & Regards 

Elavarasan Esakkipandi 

M : +971565731476 

E : [ mailto:[email-masked] | [email-masked] ] 

DWC Landmark Group Shed 3 

Al-Makhtoom Airport 

P.O.Box 282028, UAE. 

[ http://www.homeboxstores.com/ | www.homeboxstores.com ] 

From: HB Workshop1 
Sent: Monday, February 13, 2023 8:01 PM 
To: Abdul Hameed Rasheed < [ mailto:[email-masked] | [email-masked] ] >; Yunis Fakrudeen < [ mailto:[email-masked] | [email-masked] ] >; Gopinath Janakiraman < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HomeBox Customercare UAE < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; HBUAE DELIVERY < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; Ali Mohamed < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Tanveer Haque < [ mailto:[email-masked] | [email-masked] ] >; Harikrishnan Kurup < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: CX Pullout for repair sofas - status 

Dear Team, 

Please find the list of sofas ready for schedule . 

	

	

	

CUSTOMER PULLOUT SOFA COMPLETED LIST 	

	

COMPLETE.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 	

ARRANGE SCHEDULE 

11-Feb-23 	

2.5E+10 	

Zaraa 	

162905784 	

Grattan 2 Seater Sofa-Grey ( centre leg not received ) 	

Completed 	

TOMORROW 

11-Feb-23 	

2.5E+10 	

Zaraa 	

162905783 	

Grattan 3 Seater Sofa-Grey 	

Completed 	

TOMORROW 

11-Feb-23 	

4573173 	

9560964677 	

Anwar Ahmad 	

163165762 	

EC-Nilton 2 Seater Sofa With 2 Cushions-Red( Seating Cushion Only Received) 	

Completed 	

TOMORROW 

6-Feb-23 	

4550356 	

9640688602 	

Chirag Patal 	

162786132 	

Callista 3 Seater Velvet Sofa W/2 Cushoins 	

Completed 	

TOMORROW 

13-Feb-23 	

4575686 	

29030204849620220724 	

mr. emad elkomy 	

162643330 	

P-Jasper 1Seater Recliner Sofa-Light Brown 	

Completed 	

TOMORROW 

13-Feb-23 	

4597896 	

29004603795820220612 	

Kiran punjal 	

163467082 	

P-Signum Velvet Sofa Bed With Adjustable 	

Completed 	

TOMORROW 

13-Feb-23 	

4599474 	

9501962521 	

Helena Wilson 	

162796661 	

Celine Left Right Facing Velvet Corner Sofa-Blue 	

Completed 	

TOMORROW 

	

	

	

CUSTOMER PULLOUT SOFA PENDING LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 

10-Feb-23 	

4593502 	

9573028793 	

Ahsan Mahmood 	

162365178 	

Miller 5-Seater Left Right Facing Carner Sofa Bed-Grey 	

pending 

10-Feb-23 	

4593502 	

9573028793 	

Ahsan Mahmood 	

162365178 	

Miller 5-Seater Left Right Facing Carner Sofa Bed-Grey 	

pending 

11-Feb-23 	

4595418 	

9558341479 	

Foram Rachh 	

162829079 	

Clover Right Coner Fabric Sofa - Blue 	

pending 

11-Feb-23 	

4595418 	

9558341479 	

Foram Rachh 	

162829079 	

Clover Right Coner Fabric Sofa - Blue 	

pending 

11-Feb-23 	

4575334 	

29027602405420220605 	

Shamrooq 	

162845282 	

Lancer 3 Seater Recliner Sofa -Light Beige 	

pending 

11-Feb-23 	

4603953 	

29020201057820220430 	

NAVEEN KUMAR.M 	

163169402 	

EC-P-Oscar 3 Seater Recliner Sofa-Dark Grey 	

pending 

From: HB Workshop1 
Sent: Thursday, February 09, 2023 7:44 PM 
To: Abdul Hameed Rasheed < [ mailto:[email-masked] | [email-masked] ] >; Yunis Fakrudeen < [ mailto:[email-masked] | [email-masked] ] >; Gopinath Janakiraman < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HomeBox Customercare UAE < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; HBUAE DELIVERY < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; Ali Mohamed < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Tanveer Haque < [ mailto:[email-masked] | [email-masked] ] >; Harikrishnan Kurup < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: CX Pullout for repair sofas - status 

Dear Team, 

Please find the list of sofas ready for schedule . 

	

	

	

CUSTOMER PULLOUT SOFA COMPLETED LIST 	

	

COMPLETE.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 	

ARRANGE SCHEDULE 

9-Feb-23 	

4555681 	

29002607289320210316 	

Mohammed Abdelgawad 	

162643330 	

P-Jasper 1Seater Recliner Sofa-Light Brown 	

Completed 	

TOMORROW 

9-Feb-23 	

4555681 	

29002607289320210316 	

Mohammed Abdelgawad 	

162643329 	

P-Jasper 2 Seater Recliner Sofa-Light Brown 	

Completed 	

TOMORROW 

9-Feb-23 	

4572431 	

29001003523920211224 	

YUSUP A.T 	

162643328 	

P-Jasper 3 Seater Recliner Sofa-Light Brown 	

Completed 	

TOMORROW 

	

	

	

CUSTOMER PULLOUT SOFA PENDING LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 

6-Feb-23 	

4550356 	

9640688602 	

Chirag Patal 	

162786132 	

Callista 3 Seater Velvet Sofa W/2 Cushoins 	

pending 

6-Feb-23 	

4573173 	

9560964677 	

Anwar Ahmad 	

163165762 	

EC-Nilton 2 Seater Sofa With 2 Cushions-Red( Seating Cushion Only Received) 	

pending 

Thanks & Regards 

Elavarasan Esakkipandi 

M : +971565731476 

E : [ mailto:[email-masked] | [email-masked] ] 

DWC Landmark Group Shed 3 

Al-Makhtoom Airport 

P.O.Box 282028, UAE. 

[ http://www.homeboxstores.com/ | www.homeboxstores.com ] 

From: HB Workshop1 
Sent: Wednesday, February 08, 2023 7:43 PM 
To: Abdul Hameed Rasheed < [ mailto:[email-masked] | [email-masked] ] >; Yunis Fakrudeen < [ mailto:[email-masked] | [email-masked] ] >; Gopinath Janakiraman < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HomeBox Customercare UAE < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; HBUAE DELIVERY < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; Ali Mohamed < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Tanveer Haque < [ mailto:[email-masked] | [email-masked] ] >; Harikrishnan Kurup < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: CX Pullout for repair sofas - status 

Dear Team, 

Please find the list of sofas ready for schedule . 

Dear [ mailto:[email-masked] | 
@Gopinath Janakiraman ] , 

Kindly look into the RDO process for the non-repairable sofas. 

	

	

	

CUSTOMER PULLOUT SOFA COMPLETED LIST 	

	

COMPLETE.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 	

ARRANGE SCHEDULE 

8-Feb-23 	

25420221014 	

STORE 	

Zaraa 	

162905784 	

Grattan 2 Seater Sofa-Grey 	

Completed 	

TOMORROW 

8-Feb-23 	

25420221014 	

STORE 	

Zaraa 	

162905783 	

Grattan 3 Seater Sofa-Grey 	

Completed 	

TOMORROW 

8-Feb-23 	

4555681 	

29002607289320210316 	

Mohammed Abdelgawad 	

162643328 	

P-Jasper 3 Seater Recliner Sofa-Light Brown 	

Completed 	

TOMORROW 

	

	

	

CUSTOMER PULLOUT SOFA PENDING LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 

1-Feb-23 	

4555681 	

29002607289320210316 	

Mohammed Abdelgawad 	

162643330 	

P-Jasper 1Seater Recliner Sofa-Light Brown 	

pending 

1-Feb-23 	

4555681 	

29002607289320210316 	

Mohammed Abdelgawad 	

162643329 	

P-Jasper 2 Seater Recliner Sofa-Light Brown 	

pending 

3-Feb-23 	

4572431 	

29001003523920211224 	

YUSUP A.T 	

162643328 	

P-Jasper 3 Seater Recliner Sofa-Light Brown 	

pending 

6-Feb-23 	

4550356 	

9640688602 	

Chirag Patal 	

162786132 	

Callista 3 Seater Velvet Sofa W/2 Cushoins 	

pending 

6-Feb-23 	

4573173 	

9560964677 	

Anwar Ahmad 	

163165762 	

EC-Nilton 2 Seater Sofa With 2 Cushions-Red( Seating Cushion Only Received) 	

pending 

	

	

	

CUSTOMER PULLOUT SOFA NON-REPAIR LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 

23-Jan-23 	

4544503 	

2902060542920220522 	

Arsalam Kham 	

159063143 	

Emotion Armless Chair W/2 Cushions-Dark Grey 	

Non-repair 

23-Jan-23 	

4544503 	

2902060542920220522 	

Arsalam Kham 	

159063142 	

Emotion Corner Chair W/2 Cushions-Dark Grey 	

Non-repair 

Thanks & Regards 

Karthik solaisamy 

M : +971565731476 

E : [ mailto:[email-masked] | [email-masked] ] 

DWC Landmark Group Shed 3 

Al-Makhtoom Airport 

P.O.Box 282028, UAE. 

[ http://www.homeboxstores.com/ | www.homeboxstores.com ] 

From: HB Workshop1 
Sent: Tuesday, February 07, 2023 7:02 PM 
To: Abdul Hameed Rasheed < [ mailto:[email-masked] | [email-masked] ] >; Yunis Fakrudeen < [ mailto:[email-masked] | [email-masked] ] >; Gopinath Janakiraman < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HomeBox Customercare UAE < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; HBUAE DELIVERY < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; Ali Mohamed < [ mailto:[email-masked] | [email-masked] ] >; Shiraj Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Tanveer Haque < [ mailto:[email-masked] | [email-masked] ] >; Harikrishnan Kurup < [ mailto:[email-masked] | [email-masked] ] > 
Subject: CX Pullout for repair sofas - status 

Dear Team, 

Please find the list of sofas ready for schedule . 

Dear [ mailto:[email-masked] | 
@Gopinath Janakiraman ] , 

Kindly look into the RDO process for the non-repairable sofas. 

	

	

	

CUSTOMER PULLOUT SOFA COMPLETED LIST 	

	

COMPLETE.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 	

ARRANGE SCHEDULE 

3-Feb-23 	

4412600 	

29004603227420210704 	

Walid Ibrahim 	

162945283 	

F-Lancer 2 Seater Recliner Sofa-Light Beige 	

Completed 	

TOMORROW 

7-Feb-23 	

4527284 	

29030204534520220424 	

VARUN VISWANATH 	

162845280 	

Lancer 2 Seater Recliner Sofa With console 	

Completed 	

TOMORROW 

4-Feb-23 	

4550411 	

29004105879920220213 	

Safuan Assaad 	

163576735 	

Dorothy 2 Seater Sofa W/2 Cushions-Beige 	

Completed 	

TOMORROW 

4-Feb-23 	

4550411 	

29004105879920220213 	

Safuan Assaad 	

163576734 	

Dorothy 3 Seater Sofa W/2 Cushions-Beige 	

Completed 	

TOMORROW 

4-Feb-23 	

4553404 	

9638451120 	

Humaira Kaleem 	

161772185 	

EC-P-Morgan 3Seater Pull-Out Sofa Bed W/2 Cup Holders & Pillows-Grey 	

Completed 	

TOMORROW 

4-Feb-23 	

4556178 	

29004602441320210912 	

Ashwin Ajith 	

162531691 	

EC-P-Sydney Right Corner Sofa Bed - Beige 	

Completed 	

TOMORROW 

6-Feb-23 	

4556218 	

29004105681120210909 	

ahmed abd el:magid 	

162643330 	

P-Jasper 1 Seater Recliner Sofa-Light Brown 	

Completed 	

TOMORROW 

6-Feb-23 	

4556194 	

29004601469720220807 	

ahmed abdel magid 	

162643329 	

P-Jasper 2 Seater Recliner Sofa-Light Brown 	

Completed 	

TOMORROW 

7-Feb-23 	

4561172 	

29027606234820211126 	

Fayez Ahmad 	

162660696 	

F-Lima 3 Seater Sofa With 2 Cushions-Grey 	

Completed 	

TOMORROW 

7-Feb-23 	

4561172 	

29027606234820211126 	

Fayez Ahmad 	

162660696 	

F-Lima 3 Seater Sofa With 2 Cushions-Grey 	

Completed 	

TOMORROW 

7-Feb-23 	

4560779 	

29004105716820221117 	

danish khan 	

164812758 	

Cyrus Pull Out Sofa Bed With Storage 2 Cushions 	

Completed 	

TOMORROW 

	

	

	

CUSTOMER PULLOUT SOFA PENDING LIST 	

	

RECEIVED.DATE 	

CALL ID 	

INVOICE NUMBER 	

CUSTOMER NAME 	

ITEM CODE 	

ITEM DESCRIPTION 	

REMARKS 

23-Jan-23 	

4544503 	

2902060542920220522 	

Arsalam Kham 	

159063143 	

Emotion Armless Chair W/2 Cushions-Dark Grey 	

pending 

23-Jan-23 	

4544503 	

2902060542920220522 	

Arsalam Kham 	

159063142 	

Emotion Corner Chair W/2 Cushions-Dark Grey 	

pending 

1-Feb-23 	

4555681 	

29002607289320210316 	

Mohammed Abdelgawad 	

162643330 	

P-Jasper 1Seater Recliner Sofa-Light Brown 	

pending 

1-Feb-23 	

4555681 	

29002607289320210316 	

Mohammed Abdelgawad 	

162643329 	

P-Jasper 2 Seater Recliner Sofa-Light Brown 	

pending 

1-Feb-23 	

4555681 	

29002607289320210316 	

Mohammed Abdelgawad 	

162643328 	

P-Jasper 3 Seater Recliner Sofa-Light Brown 	

pending 

3-Feb-23 	

4572431 	

29001003523920211224 	

YUSUP A.T 	

162643328 	

P-Jasper 3 Seater Recliner Sofa-Light Brown 	

pending 

4-Feb-23 	

2.54E+10 	

Zaraa 	

162905784 	

Grattan 2 Seater Sofa-Grey 	

pending 

4-Feb-23 	

2.54E+10 	

Zaraa 	

162905783 	

Grattan 3 Seater Sofa-Grey 	

pending 

6-Feb-23 	

4550356 	

9640688602 	

Chirag Patal 	

162786132 	

Callista 3 Seater Velvet Sofa W/2 Cushoins 	

pending 

6-Feb-23 	

4573173 	

9560964677 	

Anwar Ahmad 	

163165762 	

EC-Nilton 2 Seater Sofa With 2 Cushions-Red( Seating Cushion Only Received) 	

pending 

	

	

	

CUSTOMER PULLOUT SOFA NON-REPAIR LIST 	

	

7-Dec-22 	

4398758 	

,29001005358120210516 	

Mr.jehamgeer 	

162825501 	

P-York 3 Seater Recliners Sofa Water resistant-Grey 	

Non-repair 

16-Dec-22 	

4424229 	

,29020102001320211022 	

Sivakumar Thagaraj 	

162829076 	

F-Clover Left Corner Sofa-Dark Blue(Seating cushion only received) 	

Non-repair 

16-Dec-22 	

4434217 	

,29002102350320220716 	

Sivakumar Thagaraj 	

160915438 	

Curvy Corner-Brown 	

Non-repair 

17-Dec-22 	

4424929 	

,29002102949420211130 	

Ali Alblooshi 	

162444199 	

Signora Armless Chair-Dark Beige 	

Non-repair 

21-Dec-22 	

4442934 	

,29002102788320220413 	

Labib Sakka 	

163910791 	

Emotion Corner W/2 Cushions-Light Beige 	

Non-repair 

21-Dec-22 	

4277513 	

,29021102307720211204 	

Mr.Abdul Azeez 	

158728921 	

P-Apollo 6 Seater Corner Sofa- Charcoal-3/3 	

Non-repair 

31-Dec-22 	

4215043 	

9557952174 	

Omar Louali 	

162767794 	

P-Oscar 3 Seater Recliner-Grey 	

Non-repair 

31-Dec-22 	

4258738 	

9611243835 	

Mohamed Riyas Ashraf 	

161718067 	

Gary 3 Seater Sofa-Light Brown 	

Non-repair 

31-Dec-22 	

4258738 	

9611243835 	

Mohamed Riyas Ashraf 	

161718068 	

Gary 2 Seater Sofa-Light Brown 	

Non-repair 

4-Jan-23 	

4442507 	

,29001004525120210901 	

Mohammad Hilal 	

162646580 	

Cooper 3 Seater Sofa-Grey 	

Non-repair 

14-Jan-23 	

4519941 	

9503353744 	

.Awais 	

163145722 	

P-Griffen 2 Seater Recliner Sofa-Navy Blue 	

Non-repair 

19-Jan-23 	

4530924 	

,29020102277420211207 	

AIDAN KENNEDY 	

163145721 	

EC-P-Griffen 3 Seater Recliner Sofa-Navy 	

Non-repair 

18-Jan-23 	

4529611 	

9515881998 	

Abud Warraich 	

162056349 	

Arizona 6-Seater Dining set -Brown(only 2 chair received) 	

Non-repair 

23-Jan-23 	

4544515 	

9516292593 	

Vishnu Achuthkumar 	

162643329 	

P-Jasper 2 Seater Recliner Sofa-Light Brown 	

Non-repair 

26-Jan-23 	

4549645 	

29001005614720220521 	

SREEJITH MC 0567351215 	

163644750 	

P-Cooper New 3 Seater Fabric Sofa-Grey 	

Non-repair 

26-Jan-23 	

4549645 	

29001005614720220521 	

SREEJITH MC 0567351215 	

163644752 	

P-Cooper New 1 Seater Fabric Sofa-Grey 	

Non-repair 

27-Jan-23 	

4553791 	

29062611031720220617 	

Mohammed Zaheeb 	

162531688 	

P-Sydney Left Corner Sofa Bed-Mustrad 	

Non-repair 

28-Jan-23 	

4559468 	

29004107651620220807 	

mohammed mukthar 	

162802245 	

P-Fiona New 3 Seater Sofa-Grey 	

Non-repair 

2-Feb-23 	

4576500 	

29026101642220210901 	

CHAIN HOLDING COMPANY 	

162146043 	

EC-Turin 3 Seater Sofa-Grey 	

Non-repair 

2-Feb-23 	

4576500 	

29026101642220210901 	

CHAIN HOLDING COMPANY 	

162146041 	

EC-Turin 1 Seater Sofa-Grey 	

Non-repair 

2-Feb-23 	

4576491 	

29026101662720210928 	

CHAIN HOLDING COMPANY 	

162009978 	

Adler 3 Sofa-Gery 	

Non-repair 

2-Feb-23 	

4557059 	

29050101331420211127 	

MUOUSTAFA. 	

162796990 	

F-Finland 3 Seater Sofa-Grey 	

Non-repair 

Thanks & Regards 

Karthik solaisamy 

M : +971565731476 

E : [ mailto:[email-masked] | [email-masked] ] 

DWC Landmark Group Shed 3 

Al-Makhtoom Airport 

P.O.Box 282028, UAE. 

[ http://www.homeboxstores.com/ | www.homeboxstores.com ] 

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