Subject: FW: CX Pullout for repair sofas - status
From: Anslem Misquitta <[email-masked]>
To: syed.ataullah <[email-masked]>, Sanaa.Hammad <[email-masked]>, amir.aziz <[email-masked]>, malek.hosan <[email-masked]>, samer aburamadan <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Sabry Yousef <[email-masked]>, Ahmed Zoher <[email-masked]>, Deeksha <[email-masked]>, Nada Hattar <[email-masked]>
Date: Sun, 19 Feb 2023 13:53:20 +0000

Hi Team,

Please find another list below for the status of sofa repair in workshop.

If any FD ticket pending for the below sofa which is scheduled for today, please send an email to customer and close the ticket.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: HB Workshop1 <[email-masked]>
Sent: Sunday, February 19, 2023 4:46 PM
To: Abdul Hameed Rasheed <[email-masked]>; Yunis Fakrudeen <[email-masked]>; Gopinath Janakiraman <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Shiraj Qureshi <[email-masked]>; HBUAE DELIVERY <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Ali Mohamed <[email-masked]>; Shiraj Qureshi <[email-masked]>; Tanveer Haque <[email-masked]>; Harikrishnan Kurup <[email-masked]>
Subject: RE: CX Pullout for repair sofas - status

Dear Team,

Please find the list of sofas ready for schedule.

Dear @Gopinath Janakiraman<mailto:[email-masked]>,

Kindly look into the RDO process for the non-repairable sofas

CUSTOMER PULLOUT SOFA COMPLETED LIST

COMPLETE.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
ARRANGE SCHEDULE
19-Feb-23
4584616
29052102539820221105
Mr.Essa Dababneh
163910792
Emotion Armless Chair W/2 Cushions-Light Beige
Completed
TOMORROW
19-Feb-23
4601294
29030202970820220928
Mr.Mustafa Mohammed
163576011
P-Boston 3-Seater Sofa-Dark Grey
Completed
TOMORROW
19-Feb-23
4591270
29030204759020220717
Bakrial Bonny
161772186
P-Sherry Sofa Bed with adjustable back-Brown
Completed
TOMORROW
19-Feb-23
4591270
29030204759020220717
Bakrial Bonny
161772186
P-Sherry Sofa Bed with adjustable back-Brown
Completed
TOMORROW

CUSTOMER PULLOUT  SOFA PENDING LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
14-Feb-23
4607157
29062203277920221120
ABDUL WAHAB MR
162767797
Oscar 3 Seater Recliner-Mint Green
pending
14-Feb-23
4611947
29027101120020210513
RAGAVENDRA MANI
162802247
P-Fiona New 1 Seater Sofa-Grey
pending
14-Feb-23
4611507
29027603434120220401
Altaf
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
14-Feb-23
4611507
29027603434120220401
Altaf
162802246
P-Fiona New 2 Seater Sofa-Grey
pending
14-Feb-23
4611416
29030204282120210908
Mr.Mahmood nasser
162643328
P-Jasper 3 Seater Recliner Sofa-Light Brown
pending
14-Feb-23
4611416
29030204282120210908
Mr.Mahmood nasser
162643330
P-Jasper 1 Seater Recliner Sofa-Light Brown
pending
15-Feb-23
4611257
9569419001
Abdalhmyd Salayaman
162643330
P-Jasper 1Seater Recliner Sofa-Light Brown
pending
15-Feb-23
4613053
29004105033220220307
Darly Ten
162397671
P-Alberta Left/Right Facing Corner Sofa Bed-Light Brown-1/2
pending
15-Feb-23
4614358
29001005088820210225
SYED K
162802247
P-Fiona New 1 Seater Sofa-Grey
pending
15-Feb-23
4614358
29001005088820210225
SYED K
162802246
P-Fiona New 2 Seater Sofa-Grey
pending
15-Feb-23
4614358
29001005088820210225
SYED K
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
15-Feb-23
4612713
29020605404120220128
Faisal Mr. Ahmad
162660150
EC-Ibiza 3 Seater Sofa W/2 Cushions-Mint Blue
pending
15-Feb-23
4614718
29001004095820220320
MITALI MALPANI
163403106
SL-Omaha 1 Seater Fire-Resistant Fabric Recliner- Blue
pending
17-Feb-23
4617018
29001005206220210508
ISLAM MONIR ELTELBANI
162802247
P-Fiona New 1 Seater Sofa-Grey
pending
17-Feb-23
4617018
29001005206220210508
ISLAM MONIR ELTELBANI
162802246
P-Fiona New 2 Seater Sofa-Grey
pending
17-Feb-23
4617018
29001005206220210508
ISLAM MONIR ELTELBANI
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
17-Feb-23
4615540
29001005107520210227
AIMAN MOHAMED
162802246
P-Fiona New 2 Seater Sofa-Grey
pending
17-Feb-23
4615540
29001005107520210227
AIMAN MOHAMED
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
17-Feb-23
4615540
29001005107520210227
AIMAN MOHAMED
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
18-Feb-23
4619844
29020102575220220320
GEHAD ELSAYED
162397675
P-Speacer Left/Right Facing Carner Sofa Bed-Grey
pending
18-Feb-23
4595418
9558341479
Foram Rachh
162829079
Clover Right Coner Fabric Sofa - Blue
pending
18-Feb-23
4595418
9558341479
Foram Rachh
162829079
Clover Right Coner Fabric Sofa - Blue
pending

CUSTOMER PULLOUT  SOFA NON-REPAIR  LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
CHECKING DATE
44970
4603749
29027604365520221118
Karthik Ramu
162578876
P-Harrel 1 Seater Recliner-Dark Grey
Non-repair
19-Feb-23
44971
4607135
9657077374
Beverly Nino
161772186
P-Sherry Sofa Bed with adjustable back-Brown
Non-repair
19-Feb-23

                       Thanks & Regards
                     Elavarasan Esakkipandi

                        M  :  +971565731476
                       E   :   [email-masked]<mailto:[email-masked]>
                      DWC Landmark Group Shed 3
                      Al-Makhtoom Airport
                      P.O.Box 282028, UAE.
                      www.homeboxstores.com<http://www.homeboxstores.com/>

From: HB Workshop1
Sent: Saturday, February 18, 2023 7:51 PM
To: Abdul Hameed Rasheed <[email-masked]<mailto:[email-masked]>>; Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>; Gopinath Janakiraman <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ali Mohamed <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; Tanveer Haque <[email-masked]<mailto:[email-masked]>>; Harikrishnan Kurup <[email-masked]<mailto:[email-masked]>>
Subject: RE: CX Pullout for repair sofas - status

Dear Team,

Please find the list of sofas ready for schedule.

Dear @Gopinath Janakiraman<mailto:[email-masked]>,

Kindly look into the RDO process for the non-repairable sofas.

CUSTOMER PULLOUT SOFA COMPLETED LIST

COMPLETE.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
ARRANGE SCHEDULE
17-Feb-23
4575334
29027602405420220605
Shamrooq
162845282
Lancer 3 Seater Recliner Sofa -Light Beige
Completed
TOMORROW
17-Feb-23
4603953
29020201057820220430
NAVEEN KUMAR.M
163169402
EC-P-Oscar 3 Seater Recliner Sofa-Dark Grey
Completed
TOMORROW
17-Feb-23
4584499
29052102912020220703
Miss.Anitha
162643330
P-Jasper 1Seater Recliner Sofa-Light Brown
Completed
TOMORROW
17-Feb-23
4576162
9403991602
Marwa Hosni
162646628
F-Cleve 5 Seater Left Corner Sofa-Grey (Seating Cushion Only Received)
Completed
TOMORROW
18-Feb-23
4594348
29004603435920211104
Mohammed Saed Isamail Khrish
162769872
Dorothy 2 Seater Sofa With 2 Pillows-Green
Completed
TOMORROW
18-Feb-23
4614552
29020102351620210331
QAISER IJAZ
162845280
Lancer 2 Seater Fabric Recliner Sofa With Console-Dark Grey
Completed
TOMORROW
18-Feb-23
4614552
29020102351620210331
QAISER IJAZ
162845279
Lancer 3 Seater Fabric Recliner Sofa-Dark Grey
Completed
TOMORROW

CUSTOMER PULLOUT  SOFA PENDING LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
13-Feb-23
4584616
29052102539820221105
Mr.Essa Dababneh
163910792
Emotion Armless Chair W/2 Cushions-Light Beige
pending
13-Feb-23
4601294
29030202970820220328
Mr.Mustafa Mohammed
163576011
P-Boston 3 Seater Sofa-Dark Grey
pending
13-Feb-23
4603749
29027604365520221118
Karthik Ramu
162578876
P-Harrel 1 Seater Recliner-Dark Grey
pending
14-Feb-23
4591270
29030204759020220717
Bakrial Bonny
161772186
P-Sherry Sofa Bed with adjustable back-Brown
pending
14-Feb-23
4591270
29030204759020220717
Bakrial Bonny
161772186
P-Sherry Sofa Bed with adjustable back-Brown
pending
14-Feb-23
4607157
29062203277920221120
ABDUL WAHAB MR
162767797
Oscar 3 Seater Recliner-Mint Green
pending
14-Feb-23
4611947
29027101120020210513
RAGAVENDRA MANI
162802247
P-Fiona New 1 Seater Sofa-Grey
pending
14-Feb-23
4607135
9657077374
Beverly Nino
161772186
P-Sherry Sofa Bed with adjustable back-Brown
pending
14-Feb-23
4611507
29027603434120220401
Altaf
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
14-Feb-23
4611507
29027603434120220401
Altaf
162802246
P-Fiona New 2 Seater Sofa-Grey
pending
14-Feb-23
4611416
29030204282120210908
Mr.Mahmood nasser
162643328
P-Jasper 3 Seater Recliner Sofa-Light Brown
pending
14-Feb-23
4611416
29030204282120210908
Mr.Mahmood nasser
162643330
P-Jasper 1 Seater Recliner Sofa-Light Brown
pending
15-Feb-23
4611257
9569419001
Abdalhmyd Salayaman
162643330
P-Jasper 1Seater Recliner Sofa-Light Brown
pending
15-Feb-23
4613053
29004105033220220307
Darly Ten
162397671
P-Alberta Left/Right Facing Corner Sofa Bed-Light Brown-1/2
pending
15-Feb-23
4614358
29001005088820210225
SYED K
162802247
P-Fiona New 1 Seater Sofa-Grey
pending
15-Feb-23
4614358
29001005088820210225
SYED K
162802246
P-Fiona New 2 Seater Sofa-Grey
pending
15-Feb-23
4614358
29001005088820210225
SYED K
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
15-Feb-23
4612713
29020605404120220128
Faisal Mr. Ahmad
162660150
EC-Ibiza 3 Seater Sofa W/2 Cushions-Mint Blue
pending
15-Feb-23
4614718
29001004095820220320
MITALI MALPANI
163403106
SL-Omaha 1 Seater Fire-Resistant Fabric Recliner- Blue
pending
17-Feb-23
4617018
29001005206220210508
ISLAM MONIR ELTELBANI
162802247
P-Fiona New 1 Seater Sofa-Grey
pending
17-Feb-23
4617018
29001005206220210508
ISLAM MONIR ELTELBANI
162802246
P-Fiona New 2 Seater Sofa-Grey
pending
17-Feb-23
4617018
29001005206220210508
ISLAM MONIR ELTELBANI
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
17-Feb-23
4615540
29001005107520210227
AIMAN MOHAMED
162802246
P-Fiona New 2 Seater Sofa-Grey
pending
17-Feb-23
4615540
29001005107520210227
AIMAN MOHAMED
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
17-Feb-23
4615540
29001005107520210227
AIMAN MOHAMED
162802245
P-Fiona New 3 Seater Sofa-Grey
pending

CUSTOMER PULLOUT  SOFA NON-REPAIR  LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
CHECKING DATE
13-Feb-23
4601170
9401673965
Abdul Rahiman
160850099
Sydney Right Corner Sofa Bed-Blue (folding leg Part Only Received )
Non-repair
18-Feb-23
13-Feb-23
4592849
29026101662720210928
CHAIN HOLDING COMPANY
162009978
Adler 1 Seater Sofa-Grey
Non-repair
18-Feb-23

                       Thanks & Regards
                     Elavarasan Esakkipandi

                        M  :  +971565731476
                       E   :   [email-masked]<mailto:[email-masked]>
                      DWC Landmark Group Shed 3
                      Al-Makhtoom Airport
                      P.O.Box 282028, UAE.
                      www.homeboxstores.com<http://www.homeboxstores.com/>

From: HB Workshop1
Sent: Wednesday, February 15, 2023 7:57 PM
To: Abdul Hameed Rasheed <[email-masked]<mailto:[email-masked]>>; Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>; Gopinath Janakiraman <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ali Mohamed <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; Tanveer Haque <[email-masked]<mailto:[email-masked]>>; Harikrishnan Kurup <[email-masked]<mailto:[email-masked]>>
Subject: RE: CX Pullout for repair sofas - status

Dear Team,

Please find the list of sofas ready for schedule.

CUSTOMER PULLOUT SOFA COMPLETED LIST

COMPLETE.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
ARRANGE SCHEDULE
14-Feb-23
4593502
9573028793
Ahsan Mahmood
162365178
Miller 5-Seater Left Right Facing Carner Sofa Bed-Grey
Completed
TOMORROW
14-Feb-23
4593502
9573028793
Ahsan Mahmood
162365178
Miller 5-Seater Left Right Facing Carner Sofa Bed-Grey
Completed
TOMORROW
15-Feb-23
4595418
9558341479
Foram Rachh
162829079
Clover Right Coner Fabric Sofa - Blue
Completed
TOMORROW
15-Feb-23
4595418
9558341479
Foram Rachh
162829079
Clover Right Coner Fabric Sofa - Blue
Completed
TOMORROW

CUSTOMER PULLOUT  SOFA PENDING LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
11-Feb-23
4575334
29027602405420220605
Shamrooq
162845282
Lancer 3 Seater Recliner Sofa -Light Beige
pending
11-Feb-23
4603953
29020201057820220430
NAVEEN KUMAR.M
163169402
EC-P-Oscar 3 Seater Recliner Sofa-Dark Grey
pending
13-Feb-23
4592849
29026101662720210928
CHAIN HOLDING COMPANY
162009978
Adler 3 Seater Sofa-Grey
pending
13-Feb-23
4584499
29052102912020220703
Miss.Anitha
162643330
P-Jasper 1Seater Recliner Sofa-Light Brown
pending
13-Feb-23
4584616
29052102539820221105
Mr.Essa Dababneh
163910792
Emotion Armless Chair W/2 Cushions-Light Beige
pending
13-Feb-23
4601170
9401673965
Abdul Rahiman
160850099
Sydney Right Corner Sofa Bed-Blue (folding leg Part Only Received )
pending
13-Feb-23
4576162
9403991602
Marwa Hosni
162646628
F-Cleve 5 Seater Left Corner Sofa-Grey (Seating Cushion Only Received)
pending
13-Feb-23
4601294
29030202970820220328
Mr.Mustafa Mohammed
163576011
P-Boston 3 Seater Sofa-Dark Grey
pending
13-Feb-23
4603749
29027604365520221118
Karthik Ramu
162578876
P-Harrel 1 Seater Recliner-Dark Grey
pending
14-Feb-23
4591270
29030204759020220717
Bakrial Bonny
161772186
P-Sherry Sofa Bed with adjustable back-Brown
pending
14-Feb-23
4591270
29030204759020220717
Bakrial Bonny
161772186
P-Sherry Sofa Bed with adjustable back-Brown
pending
14-Feb-23
4607157
29062203277920221120
ABDUL WAHAB MR
162767797
Oscar 3 Seater Recliner-Mint Green
pending
14-Feb-23
4611947
29027101120020210513
RAGAVENDRA MANI
162802247
P-Fiona New 1 Seater Sofa-Grey
pending
14-Feb-23
4607135
9657077374
Beverly Nino
161772186
P-Sherry Sofa Bed with adjustable back-Brown
pending
14-Feb-23
4611507
29027603434120220401
Altaf
162802245
P-Fiona New 3 Seater Sofa-Grey
pending
14-Feb-23
4611507
29027603434120220401
Altaf
162802246
P-Fiona New 2 Seater Sofa-Grey
pending
14-Feb-23
4611416
29030204282120210908
Mr.Mahmood nasser
162643328
P-Jasper 3 Seater Recliner Sofa-Light Brown
pending
14-Feb-23
4611416
29030204282120210908
Mr.Mahmood nasser
162643330
P-Jasper 1 Seater Recliner Sofa-Light Brown
pending

                       Thanks & Regards
                     Elavarasan Esakkipandi

                        M  :  +971565731476
                       E   :   [email-masked]<mailto:[email-masked]>
                      DWC Landmark Group Shed 3
                      Al-Makhtoom Airport
                      P.O.Box 282028, UAE.
                      www.homeboxstores.com<http://www.homeboxstores.com/>

From: HB Workshop1
Sent: Monday, February 13, 2023 8:01 PM
To: Abdul Hameed Rasheed <[email-masked]<mailto:[email-masked]>>; Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>; Gopinath Janakiraman <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ali Mohamed <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; Tanveer Haque <[email-masked]<mailto:[email-masked]>>; Harikrishnan Kurup <[email-masked]<mailto:[email-masked]>>
Subject: RE: CX Pullout for repair sofas - status

Dear Team,

Please find the list of sofas ready for schedule.

CUSTOMER PULLOUT SOFA COMPLETED LIST

COMPLETE.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
ARRANGE SCHEDULE
11-Feb-23
2.5E+10

Zaraa
162905784
Grattan 2 Seater Sofa-Grey   ( centre leg not received )
Completed
TOMORROW
11-Feb-23
2.5E+10

Zaraa
162905783
Grattan 3 Seater Sofa-Grey
Completed
TOMORROW
11-Feb-23
4573173
9560964677
Anwar Ahmad
163165762
EC-Nilton 2 Seater Sofa With 2 Cushions-Red( Seating Cushion Only Received)
Completed
TOMORROW
6-Feb-23
4550356
9640688602
Chirag Patal
162786132
Callista 3 Seater Velvet Sofa W/2 Cushoins
Completed
TOMORROW
13-Feb-23
4575686
29030204849620220724
mr. emad elkomy
162643330
P-Jasper 1Seater Recliner Sofa-Light Brown
Completed
TOMORROW
13-Feb-23
4597896
29004603795820220612
Kiran punjal
163467082
P-Signum Velvet Sofa Bed With Adjustable
Completed
TOMORROW
13-Feb-23
4599474
9501962521
Helena Wilson
162796661
Celine Left Right Facing Velvet Corner Sofa-Blue
Completed
TOMORROW

CUSTOMER PULLOUT  SOFA PENDING LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
10-Feb-23
4593502
9573028793
Ahsan Mahmood
162365178
Miller 5-Seater Left Right Facing Carner Sofa Bed-Grey
pending
10-Feb-23
4593502
9573028793
Ahsan Mahmood
162365178
Miller 5-Seater Left Right Facing Carner Sofa Bed-Grey
pending
11-Feb-23
4595418
9558341479
Foram Rachh
162829079
Clover Right Coner Fabric Sofa - Blue
pending
11-Feb-23
4595418
9558341479
Foram Rachh
162829079
Clover Right Coner Fabric Sofa - Blue
pending
11-Feb-23
4575334
29027602405420220605
Shamrooq
162845282
Lancer 3 Seater Recliner Sofa -Light Beige
pending
11-Feb-23
4603953
29020201057820220430
NAVEEN KUMAR.M
163169402
EC-P-Oscar 3 Seater Recliner Sofa-Dark Grey
pending

From: HB Workshop1
Sent: Thursday, February 09, 2023 7:44 PM
To: Abdul Hameed Rasheed <[email-masked]<mailto:[email-masked]>>; Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>; Gopinath Janakiraman <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ali Mohamed <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; Tanveer Haque <[email-masked]<mailto:[email-masked]>>; Harikrishnan Kurup <[email-masked]<mailto:[email-masked]>>
Subject: RE: CX Pullout for repair sofas - status

Dear Team,

Please find the list of sofas ready for schedule.

CUSTOMER PULLOUT SOFA COMPLETED LIST

COMPLETE.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
ARRANGE SCHEDULE
9-Feb-23
4555681
29002607289320210316
Mohammed Abdelgawad
162643330
P-Jasper 1Seater Recliner Sofa-Light Brown
Completed
TOMORROW
9-Feb-23
4555681
29002607289320210316
Mohammed Abdelgawad
162643329
P-Jasper 2 Seater Recliner Sofa-Light Brown
Completed
TOMORROW
9-Feb-23
4572431
29001003523920211224
YUSUP A.T
162643328
P-Jasper 3 Seater Recliner Sofa-Light Brown
Completed
TOMORROW

CUSTOMER PULLOUT  SOFA PENDING LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
6-Feb-23
4550356
9640688602
Chirag Patal
162786132
Callista 3 Seater Velvet Sofa W/2 Cushoins
pending
6-Feb-23
4573173
9560964677
Anwar Ahmad
163165762
EC-Nilton 2 Seater Sofa With 2 Cushions-Red( Seating Cushion Only Received)
pending

                     Thanks & Regards
                     Elavarasan Esakkipandi

                        M  :  +971565731476
                       E   :   [email-masked]<mailto:[email-masked]>
                      DWC Landmark Group Shed 3
                      Al-Makhtoom Airport
                      P.O.Box 282028, UAE.
                      www.homeboxstores.com<http://www.homeboxstores.com/>

From: HB Workshop1
Sent: Wednesday, February 08, 2023 7:43 PM
To: Abdul Hameed Rasheed <[email-masked]<mailto:[email-masked]>>; Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>; Gopinath Janakiraman <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ali Mohamed <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; Tanveer Haque <[email-masked]<mailto:[email-masked]>>; Harikrishnan Kurup <[email-masked]<mailto:[email-masked]>>
Subject: RE: CX Pullout for repair sofas - status

Dear Team,

Please find the list of sofas ready for schedule.

Dear @Gopinath Janakiraman<mailto:[email-masked]>,

Kindly look into the RDO process for the non-repairable sofas.

CUSTOMER PULLOUT SOFA COMPLETED LIST

COMPLETE.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
ARRANGE SCHEDULE
8-Feb-23
25420221014
STORE
Zaraa
162905784
Grattan 2 Seater Sofa-Grey
Completed
TOMORROW
8-Feb-23
25420221014
STORE
Zaraa
162905783
Grattan 3 Seater Sofa-Grey
Completed
TOMORROW
8-Feb-23
4555681
29002607289320210316
Mohammed Abdelgawad
162643328
P-Jasper 3 Seater Recliner Sofa-Light Brown
Completed
TOMORROW

CUSTOMER PULLOUT  SOFA PENDING LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
1-Feb-23
4555681
29002607289320210316
Mohammed Abdelgawad
162643330
P-Jasper 1Seater Recliner Sofa-Light Brown
pending
1-Feb-23
4555681
29002607289320210316
Mohammed Abdelgawad
162643329
P-Jasper 2 Seater Recliner Sofa-Light Brown
pending
3-Feb-23
4572431
29001003523920211224
YUSUP A.T
162643328
P-Jasper 3 Seater Recliner Sofa-Light Brown
pending
6-Feb-23
4550356
9640688602
Chirag Patal
162786132
Callista 3 Seater Velvet Sofa W/2 Cushoins
pending
6-Feb-23
4573173
9560964677
Anwar Ahmad
163165762
EC-Nilton 2 Seater Sofa With 2 Cushions-Red( Seating Cushion Only Received)
pending

CUSTOMER PULLOUT  SOFA NON-REPAIR  LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
23-Jan-23
4544503
2902060542920220522
Arsalam Kham
159063143
Emotion Armless Chair W/2 Cushions-Dark Grey
Non-repair
23-Jan-23
4544503
2902060542920220522
Arsalam Kham
159063142
Emotion Corner Chair W/2 Cushions-Dark Grey
Non-repair

                    Thanks & Regards
                      Karthik solaisamy

                        M  :  +971565731476
                       E   :   [email-masked]<mailto:[email-masked]>
                      DWC Landmark Group Shed 3
                      Al-Makhtoom Airport
                      P.O.Box 282028, UAE.
                      www.homeboxstores.com<http://www.homeboxstores.com/>

From: HB Workshop1
Sent: Tuesday, February 07, 2023 7:02 PM
To: Abdul Hameed Rasheed <[email-masked]<mailto:[email-masked]>>; Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>; Gopinath Janakiraman <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ali Mohamed <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; Tanveer Haque <[email-masked]<mailto:[email-masked]>>; Harikrishnan Kurup <[email-masked]<mailto:[email-masked]>>
Subject: CX Pullout for repair sofas - status

Dear Team,

Please find the list of sofas ready for schedule.

Dear @Gopinath Janakiraman<mailto:[email-masked]>,

Kindly look into the RDO process for the non-repairable sofas.

CUSTOMER PULLOUT SOFA COMPLETED LIST

COMPLETE.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
ARRANGE SCHEDULE
3-Feb-23
4412600
29004603227420210704
Walid Ibrahim
162945283
F-Lancer 2 Seater Recliner Sofa-Light Beige
Completed
TOMORROW
7-Feb-23
4527284
29030204534520220424
VARUN VISWANATH
162845280
Lancer 2 Seater Recliner Sofa With console
Completed
TOMORROW
4-Feb-23
4550411
29004105879920220213
Safuan Assaad
163576735
Dorothy 2 Seater Sofa W/2 Cushions-Beige
Completed
TOMORROW
4-Feb-23
4550411
29004105879920220213
Safuan Assaad
163576734
Dorothy 3 Seater Sofa W/2 Cushions-Beige
Completed
TOMORROW
4-Feb-23
4553404
9638451120
Humaira Kaleem
161772185
EC-P-Morgan 3Seater Pull-Out Sofa Bed W/2 Cup Holders & Pillows-Grey
Completed
TOMORROW
4-Feb-23
4556178
29004602441320210912
Ashwin Ajith
162531691
EC-P-Sydney Right Corner Sofa Bed - Beige
Completed
TOMORROW
6-Feb-23
4556218
29004105681120210909
ahmed abd el:magid
162643330
P-Jasper 1 Seater Recliner Sofa-Light Brown
Completed
TOMORROW
6-Feb-23
4556194
29004601469720220807
ahmed abdel magid
162643329
P-Jasper 2 Seater Recliner Sofa-Light Brown
Completed
TOMORROW
7-Feb-23
4561172
29027606234820211126
Fayez Ahmad
162660696
F-Lima 3 Seater Sofa With 2 Cushions-Grey
Completed
TOMORROW
7-Feb-23
4561172
29027606234820211126
Fayez Ahmad
162660696
F-Lima 3 Seater Sofa With 2 Cushions-Grey
Completed
TOMORROW
7-Feb-23
4560779
29004105716820221117
danish khan
164812758
Cyrus Pull Out Sofa Bed With Storage 2 Cushions
Completed
TOMORROW

CUSTOMER PULLOUT  SOFA PENDING LIST

RECEIVED.DATE
CALL ID
INVOICE NUMBER
CUSTOMER NAME
ITEM CODE
ITEM DESCRIPTION
REMARKS
23-Jan-23
4544503
2902060542920220522
Arsalam Kham
159063143
Emotion Armless Chair W/2 Cushions-Dark Grey
pending
23-Jan-23
4544503
2902060542920220522
Arsalam Kham
159063142
Emotion Corner Chair W/2 Cushions-Dark Grey
pending
1-Feb-23
4555681
29002607289320210316
Mohammed Abdelgawad
162643330
P-Jasper 1Seater Recliner Sofa-Light Brown
pending
1-Feb-23
4555681
29002607289320210316
Mohammed Abdelgawad
162643329
P-Jasper 2 Seater Recliner Sofa-Light Brown
pending
1-Feb-23
4555681
29002607289320210316
Mohammed Abdelgawad
162643328
P-Jasper 3 Seater Recliner Sofa-Light Brown
pending
3-Feb-23
4572431
29001003523920211224
YUSUP A.T
162643328
P-Jasper 3 Seater Recliner Sofa-Light Brown
pending
4-Feb-23
2.54E+10

Zaraa
162905784
Grattan 2 Seater Sofa-Grey
pending
4-Feb-23
2.54E+10

Zaraa
162905783
Grattan 3 Seater Sofa-Grey
pending
6-Feb-23
4550356
9640688602
Chirag Patal
162786132
Callista 3 Seater Velvet Sofa W/2 Cushoins
pending
6-Feb-23
4573173
9560964677
Anwar Ahmad
163165762
EC-Nilton 2 Seater Sofa With 2 Cushions-Red( Seating Cushion Only Received)
pending

CUSTOMER PULLOUT  SOFA NON-REPAIR  LIST

7-Dec-22
4398758
,29001005358120210516
Mr.jehamgeer
162825501
P-York 3 Seater Recliners Sofa Water resistant-Grey
Non-repair
16-Dec-22
4424229
,29020102001320211022
Sivakumar Thagaraj
162829076
F-Clover Left Corner Sofa-Dark Blue(Seating cushion only received)
Non-repair
16-Dec-22
4434217
,29002102350320220716
Sivakumar Thagaraj
160915438
Curvy Corner-Brown
Non-repair
17-Dec-22
4424929
,29002102949420211130
Ali Alblooshi
162444199
Signora Armless Chair-Dark Beige
Non-repair
21-Dec-22
4442934
,29002102788320220413
Labib Sakka
163910791
Emotion Corner W/2 Cushions-Light Beige
Non-repair
21-Dec-22
4277513
,29021102307720211204
Mr.Abdul Azeez
158728921
P-Apollo 6 Seater Corner Sofa- Charcoal-3/3
Non-repair
31-Dec-22
4215043
9557952174
Omar Louali
162767794
P-Oscar 3 Seater Recliner-Grey
Non-repair
31-Dec-22
4258738
9611243835
Mohamed Riyas Ashraf
161718067
Gary 3 Seater Sofa-Light Brown
Non-repair
31-Dec-22
4258738
9611243835
Mohamed Riyas Ashraf
161718068
Gary 2 Seater Sofa-Light Brown
Non-repair
4-Jan-23
4442507
,29001004525120210901
Mohammad Hilal
162646580
Cooper 3 Seater Sofa-Grey
Non-repair
14-Jan-23
4519941
9503353744
.Awais
163145722
P-Griffen 2 Seater Recliner Sofa-Navy Blue
Non-repair
19-Jan-23
4530924
,29020102277420211207
AIDAN KENNEDY
163145721
EC-P-Griffen 3 Seater Recliner Sofa-Navy
Non-repair
18-Jan-23
4529611
9515881998
Abud Warraich
162056349
Arizona 6-Seater Dining set -Brown(only 2 chair received)
Non-repair
23-Jan-23
4544515
9516292593
Vishnu Achuthkumar
162643329
P-Jasper 2 Seater Recliner Sofa-Light Brown
Non-repair
26-Jan-23
4549645
29001005614720220521
SREEJITH MC 0567351215
163644750
P-Cooper New 3 Seater Fabric Sofa-Grey
Non-repair
26-Jan-23
4549645
29001005614720220521
SREEJITH MC 0567351215
163644752
P-Cooper New 1 Seater Fabric Sofa-Grey
Non-repair
27-Jan-23
4553791
29062611031720220617
Mohammed Zaheeb
162531688
P-Sydney Left Corner Sofa Bed-Mustrad
Non-repair
28-Jan-23
4559468
29004107651620220807
mohammed mukthar
162802245
P-Fiona New 3 Seater Sofa-Grey
Non-repair
2-Feb-23
4576500
29026101642220210901
CHAIN HOLDING COMPANY
162146043
EC-Turin 3 Seater Sofa-Grey
Non-repair
2-Feb-23
4576500
29026101642220210901
CHAIN HOLDING COMPANY
162146041
EC-Turin 1 Seater Sofa-Grey
Non-repair
2-Feb-23
4576491
29026101662720210928
CHAIN HOLDING COMPANY
162009978
Adler 3 Sofa-Gery
Non-repair
2-Feb-23
4557059
29050101331420211127
MUOUSTAFA.
162796990
F-Finland 3 Seater Sofa-Grey
Non-repair

                    Thanks & Regards
                      Karthik solaisamy

                        M  :  +971565731476
                       E   :   [email-masked]<mailto:[email-masked]>
                      DWC Landmark Group Shed 3
                      Al-Makhtoom Airport
                      P.O.Box 282028, UAE.
                      www.homeboxstores.com<http://www.homeboxstores.com/>

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