Subject: Re: UAE OLM operations shut down on Feb-16
From: "AMIR ABDUL. AZIZ" <[email-masked]>
To: murtaza kutiyanawala <[email-masked]>
Cc: Syed Ataullah <[email-masked]>, Malek <[email-masked]>, Nada Hattar <[email-masked]>, "farah.badawi" <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Wed, 15 Feb 2023 07:44:57 -0700 (MST)

Hi Murtaza 

Thanks for the update, briefed the team. 

Regards 
Amir Aziz 

From: "murtaza kutiyanawala" <[email-masked]> 
To: "Syed Ataullah" <[email-masked]>, "Malek" <[email-masked]>, "amir.aziz" <[email-masked]>, "Nada Hattar" <[email-masked]>, "farah.badawi" <[email-masked]> 
Cc: "HomeBox Customercare UAE" <[email-masked]> 
Sent: Wednesday, February 15, 2023 7:28:30 PM 
Subject: FW: UAE OLM operations shut down on Feb-16 

FYI… please brief the team 

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 2414 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0 | www.homeboxstores.com ] 

From: Ashish Karini <[email-masked]> 
Sent: Wednesday, February 15, 2023 5:31 PM 
To: Thamilalagan M <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Jessie Caparas <[email-masked]>; Mohamed Yassin <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; HCUAECCC <[email-masked]> 
Cc: OLM DXB <[email-masked]>; OLMUAE OPS <[email-masked]>; Sameer Hasan <[email-masked]>; Aditya Manapuram <[email-masked]>; Sridhar Katta <[email-masked]>; Peter Dsouza <[email-masked]> 
Subject: RE: UAE OLM operations shut down on Feb-16 

++ HB & HC team. 

Regards 

Ashish Kumar Karini 

Manager – Ecommerce Operations(Lastmile UAE) 

From: Thamilalagan M < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 15, 2023 5:29 PM 
To: Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: OLM DXB < [ mailto:[email-masked] | [email-masked] ] >; OLMUAE OPS < [ mailto:[email-masked] | [email-masked] ] >; Sameer Hasan < [ mailto:[email-masked] | [email-masked] ] >; Aditya Manapuram < [ mailto:[email-masked] | [email-masked] ] >; Sridhar Katta < [ mailto:[email-masked] | [email-masked] ] >; Ashish Karini < [ mailto:[email-masked] | [email-masked] ] >; Peter Dsouza < [ mailto:[email-masked] | [email-masked] ] > 
Subject: UAE OLM operations shut down on Feb-16 

Hi [ mailto:[email-masked] | 
@Mohammad Shababe Quamar ] and [ mailto:[email-masked] | 
@Jessie Caparas ] , 

This is to inform you that, we are not operating tomorrow due to pre-planned WMS data centre maintenance activity scheduled. 

So, kindly inform this to all CS agents from your end. And our SLA might get breached due to this. . From Friday we’re resuming our operations. 

Regards, 

Thamil 

OLM-UAE 

+971-542454482 

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