Subject: RE: [#5638596] - Missing Items / 9411931186
From: Anslem Misquitta <[email-masked]>
To: Home Box <[email-masked]>, syed.ataullah <[email-masked]>, malek.hosan <[email-masked]>, Sanaa.Hammad <[email-masked]>, samer aburamadan <[email-masked]>, Nada Hattar <[email-masked]>, amir.aziz <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Vaishak Piriyarath <[email-masked]>, Ahmed Zoher <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, "[email-masked]" <[email-masked]>, Raja Ramachandran <[email-masked]>, Sameer Sadiq <[email-masked]>, Naseem Ahmad <[email-masked]>, Ashick Ali <[email-masked]>, Adil Khan <[email-masked]>, Nitin Agrawal <[email-masked]>, Pradeep Kumar <Pradee
Date: Mon, 13 Feb 2023 07:55:11 +0000

Hi Team,

Please stop all communication to this invoice till further notice.

If customer contact us via call/chat/email for the missing item please update the Fresh Desk ticket and let me know, do not reply to this email, once I have an update regarding this invoice I will update all.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Debayan Sarkar <[email-masked]>
Sent: Monday, February 13, 2023 11:38 AM
To: Home Box <[email-masked]>; Ashick Ali <[email-masked]>; Anslem Misquitta <[email-masked]>; Adil Khan <[email-masked]>; Nitin Agrawal <[email-masked]>; Pradeep Kumar <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Vaishak Piriyarath <[email-masked]>; Ahmed Zoher <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; malek.hosan <[email-masked]>; syed.ataullah <[email-masked]>; [email-masked]; [email-masked]; Raja Ramachandran <[email-masked]>; Sameer Sadiq <[email-masked]>; Naseem Ahmad <[email-masked]>; Ravi Sankar Podiyattillam <[email-masked]>; Sanaa.Hammad <[email-masked]>
Subject: RE: [#5638596] - Missing Items / 9411931186

Hi Team,

We are already coordinating with the supplier to fulfill the missing items.

@Anslem Misquitta<mailto:[email-masked]> from your team is coordinating with the ops team. Thanks!

Best,
Dev

Debayan Sarkar
+971 - 585110299

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 13, 2023 11:34 AM
To: Ashick Ali <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; Adil Khan <[email-masked]<mailto:[email-masked]>>; Debayan Sarkar <[email-masked]<mailto:[email-masked]>>; Nitin Agrawal <[email-masked]<mailto:[email-masked]>>; Pradeep Kumar <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Vaishak Piriyarath <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Raja Ramachandran <[email-masked]<mailto:[email-masked]>>; Sameer Sadiq <[email-masked]<mailto:[email-masked]>>; Naseem Ahmad <[email-masked]<mailto:[email-masked]>>; Ravi Sankar Podiyattillam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#5638596] - Missing Items / 9411931186

You don't often get email from [email-masked]<mailto:[email-masked]>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Ugent Reminder

Dear Team,

Kindly update us on the matter below.

Missing Items

Order ID: 9411931186
Tracking ID: FP012723000417
Missing Item & Quantity:  All FISSMAN ITEMS -- 8 Items

Please review the trail mail and advise on further steps in this case.

Thanks & Regards,
Ali
On Sun, 12 Feb at 8:34 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Reminder

Hi Anslem & Adil,

Kindly update us on the matter below.

Missing Items

Order ID: 9411931186
Tracking ID: FP012723000417
Missing Item & Quantity:  All FISSMAN ITEMS -- 8 Items

Please review the trail mail and advise on further steps in this case.

Thanks & Regards,
Jinana
On Fri, 10 Feb at 4:20 PM , Ashick Ali <[email-masked]<mailto:[email-masked]>> wrote:
+@Debayan Sarkar<mailto:[email-masked]>@Nitin Agrawal<mailto:[email-masked]>@Pradeep Kumar<mailto:[email-masked]>

Deb – can you please check and update on this thread?

From: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 10, 2023 12:06 PM
To: Adil Khan <[email-masked]<mailto:[email-masked]>>; Ashick Ali <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Vaishak Piriyarath <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Raja Ramachandran <[email-masked]<mailto:[email-masked]>>; Sameer Sadiq <[email-masked]<mailto:[email-masked]>>; Naseem Ahmad <[email-masked]<mailto:[email-masked]>>; Ravi Sankar Podiyattillam <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Debayan Sarkar <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#5638596] - Missing Items / 9411931186

Hi Adil,

Below order is still not fulfilled for VSI items.

Order date – 25th January 2023

These items below were supposed to be delivered on 29th January but still not received by customer and it has been delayed by 12 days, do we have any update on this ?
1. 165171917 - Fissman Stainless Steel Colander - 28x22x9.5 cms
2. 165172243 - Fissman Aluminium Stockpot - 6.3 L
3. 165171279 - Fissman Cast Iron Frying Pan - 37x25.5x5.5 cms
4. 165171273 - Fissman Cast Iron Wok - 54x28x8 cms
5. 165171277 - Fissman Cast Iron Frying Pan - 44.5x29.5x4.5 cms
6. 165171199 - Fissman Knife Stand - 21.5x11.5x23 cms
7. 165171061 - Fissman Stainless Steel Chef's Knife - 33x4.5x2 cms
8. 165171170 - Fissman Stainless Steel Kitchen Cleaver Knife - 18x8.1x12.5 cms

++@Ashick Ali<mailto:[email-masked]>

[A close up of a sign    Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Adil Khan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 7, 2023 10:26 AM
To: Vaishak Piriyarath <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#5638596] - Missing Items / 9411931186

Dear @Vaishak Piriyarath<mailto:[email-masked]>,

It’s not handover us by vendor.

Thanks & Regards
Adil Khan
Landmark | MFC Operations – UAE |
P.O. Box 17155 | Dubai, United Arab Emirates |
Mobile : +97150 8501638 |+971566035863
E-mail: |www.landmarkgroup.com<http://www.landmarkgroup.com> |

From: Vaishak Piriyarath <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 7, 2023 2:48 AM
To: Home Box <[email-masked]<mailto:[email-masked]>>; Adil Khan <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#5638596] - Missing Items / 9411931186

Dear Team,

This items are VSI item. @Adil Khan<mailto:[email-masked]> please share the details.

Thanks & Regards,
Vaishak.Palli Piriyarath
Ph: +971503579313

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 5 February 2023 8:52 AM
To: Vaishak Piriyarath <[email-masked]<mailto:[email-masked]>>; Adil Khan <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#5638596] - Missing Items / 9411931186

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Vaishak,

Here are the codes and descriptions of the missing items.

1. 165171917 - Fissman Stainless Steel Colander - 28x22x9.5 cms
2. 165172243 - Fissman Aluminium Stockpot - 6.3 L
3. 165171279 - Fissman Cast Iron Frying Pan - 37x25.5x5.5 cms
4. 165171273 - Fissman Cast Iron Wok - 54x28x8 cms
5. 165171277 - Fissman Cast Iron Frying Pan - 44.5x29.5x4.5 cms
6. 165171199 - Fissman Knife Stand - 21.5x11.5x23 cms
7. 165171061 - Fissman Stainless Steel Chef's Knife - 33x4.5x2 cms
8. 165171170 - Fissman Stainless Steel Kitchen Cleaver Knife - 18x8.1x12.5 cms

Regards,
Jinana
On Tue, 31 Jan at 9:56 PM , Vaishak Piriyarath <[email-masked]<mailto:[email-masked]>> wrote:
Please share the item code or proper description of the missing item.

5638596:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

5638596:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com