Subject: KSA chat automation duplicate chats and messages.
From: "Malek Al. Hosan" <[email-masked]>
To: [email-masked]
Cc: saurabh <[email-masked]>, Deeksha <[email-masked]>, syed ataullah <[email-masked]>, AMIR <[email-masked]>
Date: Wed, 8 Feb 2023 00:16:29 -0700 (MST)

Dear Sahil. 

We are facing this issue now on chat automation KSA. same chat is repeated many times. coming like duplicate chat. 

And also the messages sent from boot and customer are repeated. 

Please check the pictures. 

This issue appears 5 min ago and this is the second customer. 
Regards. 
Malek.