Subject: FW: Pullout for repair sofas - Pending detail as on 25th Jan
From: Anslem Misquitta <[email-masked]>
To: amir.aziz <[email-masked]>, syed.ataullah <[email-masked]>, malek.hosan <[email-masked]>, Sanaa.Hammad <[email-masked]>, samer aburamadan <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Ahmed Zoher <[email-masked]>
Date: Sat, 4 Feb 2023 12:52:36 +0000

Just FYI TO ALL

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: HB Workshop1 <[email-masked]>
Sent: Wednesday, January 25, 2023 4:38 PM
To: Gopinath Janakiraman <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Ramesh Veluchamy <[email-masked]>; Tamal Guha <[email-masked]>; Tanveer Haque <[email-masked]>
Subject: RE: Pullout for repair sofas - Pending detail as on 25th Jan

Dear @Gopinath Janakiraman<mailto:[email-masked]>,

Kindly check the mentioned list of pullout for repair pending status.

Call ID
Invoice No
Cust Name
Ageing
Call Detail
Delivery team remarks
ITEM_DESC
SUBZONE
Workshop remarks
4536039
9571665084
Kamil dayoub
7
refer crm#4529717 Kenzo 3-Seater Sofa Bed pullout done. need to be delivered after it is repaired. Pullout team: Shahid
Workshop pending
163349283-Kenzo 3-Seater Sofa Bed with 2 Cushions - Grey
Dubai
READY
4536500
9515881998
Abud Warraich
7
refer crm#4529611 Arizona 6-Seater Dining Set pullout done. need to be delivered after it is repaired. Inspection team: Sandeep
Workshop pending
162056349-Arizona 6-Seater Dining Set - Brown
Abu Dhabi
PENDING
4539324
2.90026E+19
Shivam aggerwal
6
refer crm#4531237 as per the inspection report Lucca 3 seater Fabric Sofa (without legs) pullout done for repair. need to be delivered after it is repaired. Pullout team: Hasnanin
Workshop pending
164871423-P-Lucca 3 seater Fabric¿ Sofa with 3 Cus
Dubai
READY
4539497
2.90201E+19
AIDAN KENNEDY
6
refer crm#4530924 Griffen 3 Seater Recliner Sofa (only seating part) pullout done for repair. need to be delivered after it is repaired. Pullout team: Hasnain
Workshop pending
163145721-EC-P-Griffen 3 Seater Recliner Sofa-Navy
Dubai
NON REPAIRABLE
4539690
2.90021E+19
SHABBIR MOONIM
6
refer crm#4531679 as per the inspection report Oscar 3 Seater Recliner (Seating cushions) pullout done for repair. need to deliver from workshop. Pullout team: Shahid
Workshop pending
163169399-EC-P-Oscar 3 Seater Recliner-Beige
Dubai
PENDING(1DAY)
4549203
2.90302E+19
VARUN VISWANATH
2
refer crm#4527284 Lancer 2 Seater Recliner Sofa pullout done for repair. need to deliver from workshop. Pullout team: Waqar
Workshop pending
162845280-Lancer 2 Seater Recliner Sofa With Conso
Dubai
PENDING(3 TO 6 HRS)
4549382
2.90521E+19
...KHALED MOHAMED
2
refer crm#4543516 Griffen 1 Seater Recliner Sofa pullout done for repair. need to deliver from workshop. Pullout team: Sandeep
Workshop pending
163145720-P-Griffen 1 Seater Recliner Sofa-Dark Gr
Abu Dhabi
PENDING(3 TO 4 HRS)
4549412
9409844045
Eman Eldeeb
2
refer crm#4540966 Meknes 2-Drawer Nightstand pullout done for repair. need to deliver from workshop. Inspection team: Sandeep
Workshop pending
162804052-Meknes 2-Drawer Nightstand - Multicolour
Abu Dhabi
PENDING
4549441
9521546757
Rasha Oqlaa Albataineh
2
refer crm#4541007 Gary 1+2 Seater Fabric Sofa pullout done for repair. need to deliver form workshop. Pullout team: Sandeep
Workshop pending
163644749-Gary 1-Seater Fabric Sofa - Brown
Abu Dhabi
PENDING(3 TO 6 HRS)
4549865
2.90271E+19
FALGUN GANDHI
2
refer crm#4533020 Brixton 3 Seater Recliner pullout done for repair. need to deliver from workshop. Pullout team: Shahid
Workshop pending
163166539-F-Brixton 3 Seater Recliner-Dark Grey
Dubai
PENDING(1DAY)
4549846
2.90272E+19
MR.HARSH
2
refer crm#4539934 Sydney Right Corner Sofa Bed folding part pullout done for repair. need to deliver from workshop. Pullout team: Shahid
Workshop pending
160850097-P-Sydney Right Corner Sofa Bed-Grey
Dubai
PENDING(1DAY)
4550356
9640688602
chirag Patel
2
refer crm#4537530 Callista 2+3 Seater Velvet Sofa pullout done for repair. need to deliver from workshop. Pullout team: Rohit
Workshop pending
162786132-Callista 3-Seater Velvet Sofa with 2 Cushions162786133-Callista 2-Seater Velvet Sofa with 2 Cushions
Abu Dhabi
PENDING(2DAY)
4550401
2.90302E+19
elias el debs
2
refer crm#4534518 Ibiza 3 Seater Sofa pullout done for repair. need to deliver from workshop. Pullout team: Raju
Workshop pending
162660150-EC-P-Ibiza 3 Seater Sofa W/2 Cushions-Mi
Ajman
PENDING(3 TO 6 HRS)
4550432
2.9001E+19
nasir mubarak nasir 0504188366
2
refer crm#4533013 as per the inspection report Oro 2 Seater Sofa pullout done for repair. need to deliver from workshop. Pullout team: Team: Raju
Workshop pending
162845385-Oro 2 Seater Sofa W/2Cushions-Light Beig
Ajman
PENDING(3 TO 6 HRS)
4553515
2.9001E+19
sisy mathew 0529996392
1
refer crm#4534299 ( Wembley 1+2 Seater Recliner pullout done for repair ). need to deliver from workshop / same time Wembley 3 Seater Recliner need to pullout from customer house for repair. Pullout team: Waqar
Workshop pending
162876457-F-Wembley 3 Seater Recliner Sofa-Light B162876458-F-Wembley 2 Seater Recliner Sofa-Light B162876459-F-Wembley 1 Seater Recliner Sofa-Light B
Dubai
TOMORROW COMPLETE
4552194
2.90272E+19
MR.
1
refer crm#4542809 Spacer Left/Right Facing Corner Sofa Bed pullout done for repair. need to deliver from workshop. Pullout team: Niraj Prabu
Workshop pending
162769203-P-Spacer Left/Right Facing Corner Sofa Bed W/Storage-Blue
Dubai
PENDING(1DAY)
4552684
2.90206E+19
Arsalan Khan
1
refer crm#4544503 Emotion Armless Chair pullout done for repair. need to deliver from workshop. Inspection team: Navpreet.
Workshop pending
159063143-Emotion Armless Chair W/2 Cushions- Dark
Dubai
PENDING(1DAY)
4552699
9516292593
Vishnu Achuthkumar
1
refer crm#4544515 Jasper 2-Seater Fabric Recliner Sofa pullout done for repair. need to deliver from workshop. Inspection team: Navpreet
Workshop pending
162643329-Jasper 2-Seater Fabric Recliner Sofa - Brown
Dubai
PENDING(3 TO 6 HRS)
4553482
2.90302E+19
MOSTAFA ABDEL
1
refer crm#4540702 Sydney Left Corner Sofa Bed pullout done for repair. need to deliver from workshop. Inspection team: Raju
Workshop pending
162531688-P-Sydney Left Corner Sofa Bed-Mustard
Sharjah
PENDING(1DAY)

Regards,
Dharma.K

From: Gopinath Janakiraman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 25, 2023 12:51 PM
To: HB Workshop1 <[email-masked]<mailto:[email-masked]>>
Cc: HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ramesh Veluchamy <[email-masked]<mailto:[email-masked]>>; Tamal Guha <[email-masked]<mailto:[email-masked]>>; Tanveer Haque <[email-masked]<mailto:[email-masked]>>
Subject: Pullout for repair sofas - Pending detail as on 25th Jan

Dear Karthick,

Kindly find the below Pullout for repair pending detail, Pls check and confirm the timeline for rectification complete.

Call ID
Invoice No
Cust Name
Ageing
Call Detail
Delivery team remarks
ITEM_DESC
SUBZONE
Workshop remarks
4536039
9571665084
Kamil dayoub
7
refer crm#4529717 Kenzo 3-Seater Sofa Bed pullout done. need to be delivered after it is repaired. Pullout team: Shahid
Workshop pending
163349283-Kenzo 3-Seater Sofa Bed with 2 Cushions - Grey
Dubai

4536500
9515881998
Abud Warraich
7
refer crm#4529611 Arizona 6-Seater Dining Set pullout done. need to be delivered after it is repaired. Inspection team: Sandeep
Workshop pending
162056349-Arizona 6-Seater Dining Set - Brown
Abu Dhabi

4539324
29002602754820220917
Shivam aggerwal
6
refer crm#4531237 as per the inspection report Lucca 3 seater Fabric Sofa (without legs) pullout done for repair. need to be delivered after it is repaired. Pullout team: Hasnanin
Workshop pending
164871423-P-Lucca 3 seater Fabric¿ Sofa with 3 Cus
Dubai

4539497
29020102277420211207
AIDAN KENNEDY
6
refer crm#4530924 Griffen 3 Seater Recliner Sofa (only seating part) pullout done for repair. need to be delivered after it is repaired. Pullout team: Hasnain
Workshop pending
163145721-EC-P-Griffen 3 Seater Recliner Sofa-Navy
Dubai

4539690
29002102896720221009
SHABBIR MOONIM
6
refer crm#4531679 as per the inspection report Oscar 3 Seater Recliner (Seating cushions) pullout done for repair. need to deliver from workshop. Pullout team: Shahid
Workshop pending
163169399-EC-P-Oscar 3 Seater Recliner-Beige
Dubai

4549203
29030204534520220424
VARUN VISWANATH
2
refer crm#4527284 Lancer 2 Seater Recliner Sofa pullout done for repair. need to deliver from workshop. Pullout team: Waqar
Workshop pending
162845280-Lancer 2 Seater Recliner Sofa With Conso
Dubai

4549382
29052102034120211223
...KHALED MOHAMED
2
refer crm#4543516 Griffen 1 Seater Recliner Sofa pullout done for repair. need to deliver from workshop. Pullout team: Sandeep
Workshop pending
163145720-P-Griffen 1 Seater Recliner Sofa-Dark Gr
Abu Dhabi

4549412
9409844045
Eman Eldeeb
2
refer crm#4540966 Meknes 2-Drawer Nightstand pullout done for repair. need to deliver from workshop. Inspection team: Sandeep
Workshop pending
162804052-Meknes 2-Drawer Nightstand - Multicolour
Abu Dhabi

4549441
9521546757
Rasha Oqlaa Albataineh
2
refer crm#4541007 Gary 1+2 Seater Fabric Sofa pullout done for repair. need to deliver form workshop. Pullout team: Sandeep
Workshop pending
163644749-Gary 1-Seater Fabric Sofa - Brown
Abu Dhabi

4549865
29027101090220210503
FALGUN GANDHI
2
refer crm#4533020 Brixton 3 Seater Recliner pullout done for repair. need to deliver from workshop. Pullout team: Shahid
Workshop pending
163166539-F-Brixton 3 Seater Recliner-Dark Grey
Dubai

4549846
29027202549820220615
MR.HARSH
2
refer crm#4539934 Sydney Right Corner Sofa Bed folding part pullout done for repair. need to deliver from workshop. Pullout team: Shahid
Workshop pending
160850097-P-Sydney Right Corner Sofa Bed-Grey
Dubai

4550356
9640688602
chirag Patel
2
refer crm#4537530 Callista 2+3 Seater Velvet Sofa pullout done for repair. need to deliver from workshop. Pullout team: Rohit
Workshop pending
162786132-Callista 3-Seater Velvet Sofa with 2 Cushions162786133-Callista 2-Seater Velvet Sofa with 2 Cushions
Abu Dhabi

4550401
29030204191920220405
elias el debs
2
refer crm#4534518 Ibiza 3 Seater Sofa pullout done for repair. need to deliver from workshop. Pullout team: Raju
Workshop pending
162660150-EC-P-Ibiza 3 Seater Sofa W/2 Cushions-Mi
Ajman

4550432
29001005299020210312
nasir mubarak nasir 0504188366
2
refer crm#4533013 as per the inspection report Oro 2 Seater Sofa pullout done for repair. need to deliver from workshop. Pullout team: Team: Raju
Workshop pending
162845385-Oro 2 Seater Sofa W/2Cushions-Light Beig
Ajman

4553515
29001003261420211010
sisy mathew 0529996392
1
refer crm#4534299 ( Wembley 1+2 Seater Recliner pullout done for repair ). need to deliver from workshop / same time Wembley 3 Seater Recliner need to pullout from customer house for repair. Pullout team: Waqar
Workshop pending
162876457-F-Wembley 3 Seater Recliner Sofa-Light B162876458-F-Wembley 2 Seater Recliner Sofa-Light B162876459-F-Wembley 1 Seater Recliner Sofa-Light B
Dubai

4552194
29027202530820220914
MR.
1
refer crm#4542809 Spacer Left/Right Facing Corner Sofa Bed pullout done for repair. need to deliver from workshop. Pullout team: Niraj Prabu
Workshop pending
162769203-P-Spacer Left/Right Facing Corner Sofa Bed W/Storage-Blue
Dubai

4552684
29020605429020220522
Arsalan Khan
1
refer crm#4544503 Emotion Armless Chair pullout done for repair. need to deliver from workshop. Inspection team: Navpreet.
Workshop pending
159063143-Emotion Armless Chair W/2 Cushions- Dark
Dubai

4552699
9516292593
Vishnu Achuthkumar
1
refer crm#4544515 Jasper 2-Seater Fabric Recliner Sofa pullout done for repair. need to deliver from workshop. Inspection team: Navpreet
Workshop pending
162643329-Jasper 2-Seater Fabric Recliner Sofa - Brown
Dubai

4553482
29030204974420220518
MOSTAFA ABDEL
1
refer crm#4540702 Sydney Left Corner Sofa Bed pullout done for repair. need to deliver from workshop. Inspection team: Raju
Workshop pending
162531688-P-Sydney Left Corner Sofa Bed-Mustard
Sharjah

Thanks & Regards,
  Gopinath J
  M:  +971 545139679
  E  :  [email-masked]<mailto:[email-masked]>
  DWC building no-3 landmark warehouse
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CGopinath.Janakiraman%40landmarkgroup.com%7C4eadbd7f4b1845f9808b08d8f7f56dc6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637531980789776065%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=V77FZlBVoYJ4klXQKVt%2B7tP1ZVL35SsolCNEV0ZpgLE%3D&reserved=0>

From: Gopinath Janakiraman
Sent: Thursday, December 29, 2022 3:35 PM
To: HB Workshop1 <[email-masked]<mailto:[email-masked]>>
Cc: HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ramesh Veluchamy <[email-masked]<mailto:[email-masked]>>; Tamal Guha <[email-masked]<mailto:[email-masked]>>
Subject: Pullout for repair sofas - Pending detail

Dear Karthick,

Kindly find the attached Pullout for repair pending detail, Pls check and confirm the timeline with status.

Thanks & Regards,
  Gopinath J
  M:  +971 545139679
  E  :  [email-masked]<mailto:[email-masked]>
  DWC building no-3 landmark warehouse
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CGopinath.Janakiraman%40landmarkgroup.com%7C4eadbd7f4b1845f9808b08d8f7f56dc6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637531980789776065%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=V77FZlBVoYJ4klXQKVt%2B7tP1ZVL35SsolCNEV0ZpgLE%3D&reserved=0>

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