Subject: Re: Mattress Issue Closures Towell -24th Jan
From: "Malek Al. Hosan" <[email-masked]>
To: murtaza kutiyanawala <[email-masked]>
Cc: Samer Aburamadan <[email-masked]>, "Sanaa.Hammad" <[email-masked]>, syed ataullah <[email-masked]>, Nada Hattar <[email-masked]>, AMIR <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Sabry Yousef <[email-masked]>, Anslem Misquitta <[email-masked]>
Date: Thu, 2 Feb 2023 00:45:57 -0700 (MST)

Dear Mr.Murtaza. 

Thank you for the update. will check all open tickets related to these cases and action accordingly. 

Regards. 
Malek. 

From: "murtaza kutiyanawala" <[email-masked]> 
To: "Samer Aburamadan" <[email-masked]>, "Sanaa.Hammad" <[email-masked]>, "syed ataullah" <[email-masked]>, "Malek" <[email-masked]> 
Cc: "Nada Hattar" <[email-masked]>, "AMIR" <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, "Sabry Yousef" <[email-masked]>, "Anslem Misquitta" <[email-masked]> 
Sent: Thursday, February 2, 2023 12:16:12 PM 
Subject: FW: Mattress Issue Closures Towell -24th Jan 

HI All, 

Attached is the mattress issue closure from Towell supplier and the same has been updated in the CRM issue closure list. 

Request you to close all FD tickets if there are any open tickets related to the attached mattress complaints (you can refer the K column in the excel sheet for your reference) 

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 2414 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0 | www.homeboxstores.com ] 

From: Gurnam Sing <[email-masked]> 
Sent: Wednesday, February 1, 2023 9:50 AM 
To: Murtaza Kutiyanawala <[email-masked]> 
Cc: HomeBox Customercare UAE <[email-masked]>; Shakti Pandey <[email-masked]>; David Nixon <[email-masked]> 
Subject: RE: Mattress Issue Closures Towell -24th Jan 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Sir, 

Good morning. 

Kindly find herewith the updates of the issue closure in the attachment. 

We ensure to close the pending ASAP. 

GURNAM SINGH 

Business develpoment Executive 

Mobile:-+971 55 5190802 / 052 2753009 

Phone:- +971 6 5340484,Ext:-224 

Email:[email-masked] 

[ https://towellmattressme.com/ | https://towellmattressme.com/ ] 

From: Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 24, 2023 4:47 PM 
To: Gurnam Sing < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HomeBox Customercare UAE < [ mailto:[email-masked] | [email-masked] ] >; Shakti Pandey < [ mailto:[email-masked] | [email-masked] ] >; David Nixon < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Mattress Issue Closures Towell -24th Jan 

Hi Gurnam, 

Please update on the attached issue closures. 

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 2414 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

[ https://cas5-0-urlprotect.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2feur03.safelinks.protection.outlook.com%2f%3furl%3dhttp%253A%252F%252Fwww.homeboxstores.com%252F%26data%3d04%257C01%257Cmurtaza.kutiyanawala%2540landmarkgroup.com%257C451b5b1b38d0415a044608d96ac43dbf%257C1f9b09b4197c4f1cb0c5571a6ccc96c8%257C0%257C0%257C637658213337732239%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C1000%26sdata%3dCdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%252BNmCE%253D%26reserved%3d0&umid=3e98ab42-36a3-4442-9106-22fcc8a61d0f&auth=168c861ee9b863dce238f5551d4cc6144d357b8a-2abdb8fdb6797a38986a476dcca0c15685be4f51 | www.homeboxstores.com ] 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com