Subject: Fwd: [#5594359] - 9408823310
From: Anslem Misquitta <[email-masked]>
To: Ramesh Veluchamy <[email-masked]>, Gopinath Janakiraman <[email-masked]>, Tanveer Haque <[email-masked]>, HB Warehouse <[email-masked]>, HBUAE DELIVERY <[email-masked]>, Abdul Hameed Rasheed <[email-masked]>, Anton Dilshan <[email-masked]>, Harsha Lasantha <[email-masked]>
Cc: Yunis Fakrudeen <[email-masked]>, Ali Mohamed <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Ahmed Zoher <[email-masked]>, Raja Ramachandran <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Sanaa.Hammad <[email-masked]>, samer aburamadan <[email-masked]>, syed.ataullah <[email-masked]>, amir.aziz <[email-masked]>, malek.hosan <[email-masked]>, Deeksha <[email-masked]>, Home Box <
Date: Fri, 27 Jan 2023 09:14:46 +0000

Hi Team,

Customer had ordered 2 quantity mattresses with same size but received 1 quantity with correct size, so customer did not take the delivery for the remaining 1 quantity as size was wrong (maybe picking issue).
Please arrange the delivery for the correct mattress (1 quantity), ED Raised for the same.

162832064 - iAroma Single Foam Mattress - 90x190x15 cms - White
ED Raised - CRM - 4561178

Comp. no
Call Date
Invoice No
Customer Name
Customer Mobile
Reason
Call Details
Call Status
Agent
Select
MoreInfo
4561178
1/27/2023 1:13:26 PM
9408823310
Fatima Al Hosani
506866614
Request
ED Raised - Please send the correct sized mattress - 1 quantity - 162832064 - iAroma Single Foam Mattress - 90x190x15 cms (picking issue), Customer had ordered 2 quantity mattresses with same size but received only 1 quantity with correct size.
OPN
239229
More<javascript:openpopup('4561178','AE')>

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Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

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