Subject: Re: Application Basket issue.
From: "Malek Al. Hosan" <[email-masked]>
To: Faizal Maradeya <[email-masked]>, yahia taha <[email-masked]>
Cc: Sabry Yousef <[email-masked]>, Anslem Misquitta <[email-masked]>, hamza abuazzam <[email-masked]>, Deeksha <[email-masked]>, murtaza kutiyanawala <[email-masked]>, saurabh <[email-masked]>, syed ataullah <[email-masked]>, AMIR <[email-masked]>
Date: Tue, 24 Jan 2023 01:20:50 -0700 (MST)

Hi Faizal. 

Please find the attached picture. 
3 customers complains for the same that it keep loading and not showing anything. 

Regards. 
Malek. 

From: "Faizal Maradeya" <[email-masked]> 
To: "yahia taha" <[email-masked]>, "Malek" <[email-masked]> 
Cc: "Sabry Yousef" <[email-masked]>, "Anslem Misquitta" <[email-masked]>, "hamza abuazzam" <[email-masked]>, "Deeksha" <[email-masked]>, "murtaza kutiyanawala" <[email-masked]>, "saurabh" <[email-masked]>, "syed ataullah" <[email-masked]>, "AMIR" <[email-masked]> 
Sent: Tuesday, January 24, 2023 1:43:48 PM 
Subject: RE: Application Basket issue. 

Please share the screen shot 

From: Yahia Taha <[email-masked]> 
Sent: Tuesday, January 24, 2023 10:58 AM 
To: malek.hosan <[email-masked]> 
Cc: Sabry Yousef <[email-masked]>; Anslem Misquitta <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Deeksha <[email-masked]>; Faizal Maradeya <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; saurabh <[email-masked]>; syed.ataullah <[email-masked]>; amir.aziz <[email-masked]> 
Subject: RE: Application Basket issue. 

[ mailto:[email-masked] | @malek.hosan ] Please share the picture 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7Cfe2444e9cb7049bc31e008dafdd85aab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638101402913909062%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kPASsJMxxg%2Bg2R54QDrrCFJfQhhyk0j4ojrlfRVtirk%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7Cfe2444e9cb7049bc31e008dafdd85aab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638101402913909062%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=m4IXQ0Q6EJquumhzoIMNqRvLHi97AlanMW3ibvhPuaE%3D&reserved=0 | www.landmarkgroup.com ] 

From: Faizal Maradeya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 24, 2023 9:54 AM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Sabry Yousef < [ mailto:[email-masked] | [email-masked] ] >; Anslem Misquitta < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Deeksha < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; malek.hosan < [ mailto:[email-masked] | [email-masked] ] >; saurabh < [ mailto:[email-masked] | [email-masked] ] >; ahmad Ahmed Zoher < [ mailto:[email-masked] | [email-masked] ] >; syed.ataullah < [ mailto:[email-masked] | [email-masked] ] >; amir.aziz < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Application Basket issue. 

Share the picture please 

From: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 24, 2023 10:30 AM 
To: Faizal Maradeya < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Sabry Yousef < [ mailto:[email-masked] | [email-masked] ] >; Anslem Misquitta < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Deeksha < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; malek.hosan < [ mailto:[email-masked] | [email-masked] ] >; saurabh < [ mailto:[email-masked] | [email-masked] ] >; ahmad Ahmed Zoher < [ mailto:[email-masked] | [email-masked] ] >; syed.ataullah < [ mailto:[email-masked] | [email-masked] ] >; amir.aziz < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Application Basket issue. 

[ mailto:[email-masked] | @Faizal Maradeya ] Please advise. 

Please note that we are receiving complaint for the application in both UAE and KSA. Users are not able to view the item in Basket, after adding the items it is showing as per the attached picture. 

Please check for the same with the concerned team to resolve this matter. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7Cfe2444e9cb7049bc31e008dafdd85aab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638101402913909062%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kPASsJMxxg%2Bg2R54QDrrCFJfQhhyk0j4ojrlfRVtirk%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7Cfe2444e9cb7049bc31e008dafdd85aab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638101402913909062%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=m4IXQ0Q6EJquumhzoIMNqRvLHi97AlanMW3ibvhPuaE%3D&reserved=0 | www.landmarkgroup.com ] 

From: Malek Al. Hosan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 24, 2023 9:18 AM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Sabry Yousef < [ mailto:[email-masked] | [email-masked] ] >; Anslem Misquitta < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Deeksha < [ mailto:[email-masked] | [email-masked] ] >; saurabh < [ mailto:[email-masked] | [email-masked] ] >; ahmad Ahmed Zoher < [ mailto:[email-masked] | [email-masked] ] >; syed.ataullah < [ mailto:[email-masked] | [email-masked] ] >; amir.aziz < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Application Basket issue. 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear All. 

Please note that we are receiving complaint for the application in both UAE and KSA. Users are not able to view the item in Basket, after adding the items it is showing as per the attached picture. 

Please check for the same with the concerned team to resolve this matter. 

Regards. 

Malek. 

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