Subject: Re: Mattress Care Instructions & Warranty Claims Terms & Conditions
From: "Malek Al. Hosan" <[email-masked]>
To: yahia taha <[email-masked]>
Cc: Syed Attaullah <[email-masked]>, Ali Mkhaimer <[email-masked]>, Nada Hattar <[email-masked]>, "farah.badawi" <[email-masked]>, "Mohammad.Tarabishi" <[email-masked]>, Hasan Razakhan <[email-masked]>, Nour Hanayneh <[email-masked]>, Deeksha <[email-masked]>, saurabh <[email-masked]>, AMIR <[email-masked]>
Date: Thu, 12 Jan 2023 02:38:08 -0700 (MST)

Dear Mr.Yahia. 

Thank you for the update. same will be shared with all ream members to better handle the customer queries. 

Regards. 
Malek. 

From: "yahia taha" <[email-masked]> 
To: "Malek" <[email-masked]>, "Syed Attaullah" <[email-masked]>, "HB.CCCKSA" <[email-masked]>, "Crys_HBKSA" <[email-masked]>, "Ali Mkhaimer" <[email-masked]>, "Nada Hattar" <[email-masked]>, "farah.badawi" <[email-masked]>, "Mohammad.Tarabishi" <[email-masked]> 
Cc: "Hasan Razakhan" <[email-masked]>, "Nour Hanayneh" <[email-masked]> 
Sent: Thursday, January 12, 2023 2:34:20 PM 
Subject: FW: Mattress Care Instructions & Warranty Claims Terms & Conditions 

Dear All, 

Very important! Please circulate to all team members 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Hasan Razakhan <[email-masked]> 
Sent: Thursday, January 12, 2023 12:01 PM 
To: HB.CCCKSA <[email-masked]>; Asif Mohdyusuf <[email-masked]>; Raees Ansari <[email-masked]>; Nikhilesh Hardas <[email-masked]>; Vakeel Ahmad <[email-masked]>; Chamila JananathDasanayaka <[email-masked]>; Jamshid Kurikkal <[email-masked]>; Suresh Kuridath <[email-masked]>; vivekanandan Venugopal <[email-masked]>; Nazam Hussain <[email-masked]>; Shamsheer Musthafa <[email-masked]>; Kalyan Khadka <[email-masked]>; Bratindra Mukherjee <[email-masked]>; Yahia Taha <[email-masked]>; Mohammed Elsayed <[email-masked]>; Lamaa Matt <[email-masked]>; Mawada AwadhFadhulalla <[email-masked]>; Azizia Shopmanagerhb <[email-masked]>; hbdmmcorniche crm <[email-masked]>; hbdmmcorniche ma <[email-masked]>; hbdmmcorniche manager <[email-masked]>; Hbhofuf Ma <[email-masked]>; Hbhofuf Manager <[email-masked]>; Hbhofuf Rtl <[email-masked]>; hbjubail ma <[email-masked]>; hbjubail manager <[email-masked]>; Homebox Aziziakhobar <[email-masked]>; Homeboxcrm Khobar <[email-masked]>; Homeboxma Khobar <[email-masked]>; Homeboxmanager Khobar <[email-masked]>; Ma Hbazizia <[email-masked]>; Mawada AwadhFadhulalla <[email-masked]>; hbcrm nakheelmall buraida <[email-masked]>; hbma Nakheelmall Buraida <[email-masked]>; Hbmanager Nakheelmall Buraida <[email-masked]>; Hbothaimhail Crm <[email-masked]>; Hbothaimhail Ma <[email-masked]>; Hbothaimhail Manager <[email-masked]>; hbvm Nakheelmall Buraida <[email-masked]>; Homeboxcrm Tabukpark <[email-masked]>; Homeboxma Oasisalraas <[email-masked]>; Homeboxma Tabukpark <[email-masked]>; Homeboxmanager Oasisalraas <[email-masked]>; Homeboxmanager Tabukpark <[email-masked]>; Homeboxrtl Oasisalraas <[email-masked]>; Hbma Kbw <[email-masked]>; Hbmanager Kbw <[email-masked]>; Hbvm Kbw <[email-masked]>; Homeboxbadiya Crm <[email-masked]>; Homeboxbadiya Ma <[email-masked]>; Homeboxbadiya Manager <[email-masked]>; Homeboxcrm Cpr4 <[email-masked]>; Homeboxcrm Riyadhgallery <[email-masked]>; Homeboxma Cpr4 <[email-masked]>; Homeboxma CPR5 <[email-masked]>; Homeboxma Riyadhgallery <[email-masked]>; Homeboxmanager Cpr4 <[email-masked]>; Homeboxmanager CPR5 <[email-masked]>; Homeboxmanager Riyadhgallery <[email-masked]>; Homeboxrtl CPR5 <[email-masked]>; Homeboxrtl Riyadhgallery <[email-masked]>; Mohammed Elsayed <[email-masked]>; Andalus Hbma <[email-masked]>; Andalus Hbrtl <[email-masked]>; Andalus Shopmanagerhb <[email-masked]>; Bawadi Hbma <[email-masked]>; Bawadi Hbrtl <[email-masked]>; Hb Makkahmanager <[email-masked]>; hbcrm yanbu <[email-masked]>; Hbjeddahpark Crm <[email-masked]>; Hbjeddahpark MA <[email-masked]>; Hbjeddahpark Vm <[email-masked]>; hbma yanbu <[email-masked]>; Hbmanager Jeddahpark <[email-masked]>; Hbmanager Yanbu <[email-masked]>; hbvm yanbu <[email-masked]>; homebox bawadimanager <[email-masked]>; Homebox MA Rasheed Mall <[email-masked]>; Homebox Makkahma <[email-masked]>; Homebox Makkahrtl <[email-masked]>; Homebox Makkahvm <[email-masked]>; Homebox Manager Rasheed Mall Madin <[email-masked]>; Homebox RTL Madina <[email-masked]>; Hbcrm Mujanpark <[email-masked]>; Hbma Mujanpark <[email-masked]>; Hbmanager Mujanpark <[email-masked]>; Hbvm Mujanpark <[email-masked]>; Homeboxma Abha <[email-masked]>; Homeboxma Muhayil <[email-masked]>; Homeboxmanager Abha <[email-masked]>; Homeboxmanager Muhayil <[email-masked]>; Homeboxrtl Abha <[email-masked]>; Homeboxrtl Muhayil <[email-masked]>; Ahmad Osman <[email-masked]>; Dipendra Shrestha <[email-masked]>; Hajee Shaikh <[email-masked]>; Mohamed Irshath <[email-masked]>; Shoeb Mushtaq AhmedShaikh <[email-masked]> 
Cc: Ismail sayed <[email-masked]>; Bathushan Shahul Hameed <[email-masked]>; Imranali Shaikh <[email-masked]>; Nabeel Haji <[email-masked]>; Shaik Haneef <[email-masked]>; Muralidharan Gunjur <[email-masked]>; Aftab Farooqui <[email-masked]>; Arnulfo Basco <[email-masked]>; Sameer Faisal <[email-masked]>; Johngel Segon <[email-masked]> 
Subject: Mattress Care Instructions & Warranty Claims Terms & Conditions 

Dear Team, 

Please find attached Mattress Care Instructions & Warranty Claims Terms & Conditions kindly share with your teams. 

Will circulate the same to our mattress suppliers separately, they will insert in every mattress. 

[ mailto:[email-masked] | @Yahia Taha ] – Please inform all CS agents. 

[ mailto:[email-masked] | @Shamsheer Musthafa ] [ mailto:[email-masked] | @Asif
 Mohdyusuf ] [ mailto:[email-masked] | @vivekanandan Venugopal ] – Please inform delivery team for mattresses inspections. 

[ mailto:[email-masked] | @Mohammed Elsayed ] [ mailto:[email-masked] | @Lamaa
 Matt ] [ mailto:[email-masked] | @Mawada AwadhFadhulalla ] – Please help training sales staff’s. 

Pls inform the stores, whoever the customer is billing the mattress. Pls attach this sheet to every mattress invoice 

Thanks & Regards 

Hasan Raza Khan 

Inventory Controller 

Home Box - KSA 

Phone: +966 58 1269295 Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386 
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia 
[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 
[ http://www.landmarkgroup.com/ ] [ http://www.homeboxstores.com/sa/en ] 

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