Subject: Note Added - [#5498519] 9405565601- WWD damage
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 08:10:42 +0000

Hi ,    Abdul Rasheed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5498519    Subject:  9405565601- WWD damage   Requester: Alya.alshamsi170    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Team </span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Will arrange Inspection &amp; Refixing with in 48 Hrs
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<div class="MsoNormal"><span lang="EN-US">Thanks &amp; Regards</span></div>
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<div class="MsoNormal"><span lang="EN-US">Abdul Hameed.R</span></div>
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<div class="MsoNormal"><span lang="EN-US">Landline -04821 5931</span></div>
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<div class="MsoNormal"><span lang="EN-US">Mob +971 50 614 2204</span></div>
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<div>From:<span lang="EN-US"> Home Box &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 24 December 2022 10:54 AM<br>
<b>To:</b> HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5498519] - 9405565601- WWD damage</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Damaged</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">WWD </span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 9405565601</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: Dec 13, 2022</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
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<div class="MsoNormal"><b><span style='font-family:"Arial",sans-serif;color:black'>CRM</span></b></div>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No: 4466799</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: Cx complaint the drawer of the product (<b>Kulltorp</b></span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">6-Drawer Double Dresser without Mirror</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">)</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">has been damaged. Please find the attached images. Kindly check and assist.</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span></div>
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<span style='font-size:10.5pt;font-family:"-Apple-System",serif'>On Sat, 24 Dec at 10:47 AM
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<span style="font-size:10.0pt;color:#3F3F46">Hello, welcome to HomeBox!</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">
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<span style="font-size:10.0pt;color:#3F3F46">مرحبا، شكراً للتواصل مع هوم بوكس! </span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">،
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:18 AM, 24th Dec</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">ما هي اللغة التي تفضلها؟</span></div>
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<span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="font-size:10.0pt;color:#3F3F46"> يرجى إدخال اسمك</span>
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كيف يمكنني مساعدتك به اليوم<br>
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1 - للمساعدة في انشاء طلب جديد<br>
2 - العروض والخصومات<br>
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الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك في أي وقت للعودة إلى القائمة الرئيسية يرجى الرد "/0</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">يؤسفني لسماع أنك تواجه المشاكل ترغب في تقديم شكوى بشأنها.
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1045" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">الرجاء إدخال عنوان بريد إلكتروني يمكننا من خلاله الاتصال بك</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:19 AM, 24th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عليا الشامسي</span></div>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1044" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">[email-masked]</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:19 AM, 24th Dec</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1043" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">"""<br>
لمساعدتنا في فهم المشكلة يرجى الرد بالرقم الذي يتوافق بشكل أفضل مع طبيعة شكواك<br>
<br>
1. للمشكلة في المنتج أو جودة المنتج<br>
<br>
2. للشكاوى عن عملية التوصيل<br>
<br>
3. للشكاوى حول الإرجاع أو الاسترداد<br>
<br>
4. للشكاوى حول التجربة في المتجر<br>
<br>
5. للشكوى حول موضوع آخر<br>
<br>
<br>
يرجى الرد فقط باستخدام الرقم الذي يتوافق بشكل أفضل مع طبيعة استفسارك.<br>
<br>
<br>
على سبيل المثال ، إذا كنت ترغب في تقديم شكوى عن التوصيل ، فيرجى الرد على "2" فقط."""</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:19 AM, 24th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عليا الشامسي</span></div>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1042" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png"></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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</div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:19 AM, 24th Dec</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1041" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">"""آسف لسماع ذلك. يرجى تزويدنا برقم الطلب أو رقم الفاتورة،
<br>
<br>
<br>
يمكنك العثور على رقم الطلب على تأكيد البريد الإلكتروني الخاص بك للطلب أون لائن. إذا قمت بالشراء في المتجر، فيكون الرقم طباعة على الفاتورة.<br>
<br>
<br>
إذا لم تتمكن من العثور على أي منهما، يرجى مشاركتنا رقم الهاتف الذي استخدمته أثناء الشراء"""</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:19 AM, 24th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عليا الشامسي</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1040" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">9405565601</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:21 AM, 24th Dec</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1039" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">"""هوم بوكس ​​يقدم ضمان لمدة سنتين على الأثاث المحدد. للمزيد من المعلومات يرجى زيارة الموقع
<a href="https://helpsa.homeboxstores.com/ar/support/search?term=warranty" rel="noreferrer">https://helpsa.homeboxstores.com/ar/support/search?term=warranty#</a><br>
"""</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:21 AM, 24th Dec</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1038" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">يرجى تزويدنا بمزيد من التوضيح حول شكواك. بالإضافة إلى أي صور لشرح الموقف.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:21 AM, 24th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عليا الشامسي</span></div>
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<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png"></span><span style="color:#3F3F46"></span>
</div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لقد تفكك الاثاث</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:23 AM, 24th Dec</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1036" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">يرجى مشاركة الصور التي توضح المشكلة.</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:23 AM, 24th Dec</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عليا الشامسي</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png"></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46"><img width="900" height="1600" style="width:9.375in;height:16.6666in" id="_x0000_i1034" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_11166ef991e540774abb78d66d7113cc48b188a2f6f0fd9b45e32dc36c19e90c/img_3q18tu3m36_fbc7b5b9642166eb7c4f061f7d4db899521a5ea841aa5d6b5bac8f5b098331a4.jpeg"></span><span style="color:#3F3F46"></span>
</div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:23 AM, 24th Dec</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1033" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:23 AM, 24th Dec</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عليا الشامسي</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png"></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:23 AM, 24th Dec</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1031" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">شكرًا لك ، سأقوم بتحويل كل هذه المعلومات إلى الوكيل لفريق الدعم لمساعدتك.</span></div>
<div></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:23 AM, 24th Dec</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1030" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">""معظم الطلبات يتم معالجتها في أقل من 30 دقيقة، قد تستغرق بعض الطلبات ما يصل إلى 4 ساعات.<br>
<br>
يرجى عدم الرد أو إرسال أي رسائل أخرى.لأن هذا قد تؤدي إلى تعطيل عملية المعالجة التلقائية لطلبك.<br>
<br>
يرجى الانتظار للحصول على رد مني. سأعود إليك في أقرب وقت ممكن.<br>
<br>
شكرا لك على صبرك.""</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:23 AM, 24th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Jinana</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبًا ، اسمي جنانة، من فضلك أعطني بضع لحظات أثناء مراجعة طلبك ومعالجته. سأعود قريبا</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:29 AM, 24th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Jinana</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">لقد سجلنا طلبك لـ (طاولة تزيين مزدوجة 6 أدراج دون مرآة من كالتورب</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">) تحت رقم الشكوى (4466799). الرجاء قبول اعتذارنا مرة أخرى.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"><br>
تم إبلاغ الفريق وستواصلون معكم للتحقق من المشكلة. يمكن أن تستغرق هذه العملية ما بين 3-5 أيام عمل.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:40 AM, 24th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Jinana</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل هناك أي شيء آخر يمكنني مساعدتك به اليوم؟</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:41 AM, 24th Dec</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عليا الشامسي</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">شكرا و اتمنى لج يوم سعيد</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:41 AM, 24th Dec</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:42 AM, 24th Dec</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/692664404295518" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
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<span style='font-size:10.5pt;font-family:"-Apple-System",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5498519:1125156</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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