Subject: New Reply Received - Damaged item / 9403339345
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 04:38:49 +0000

Hi Amir Aziz,  The customer has responded to the ticket.  Damaged item / 9403339345  Ticket comment <div dir="auto">Hello, </div>
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<div dir="auto">Thanks fir your email. I just want to note that tomorrow i will be traveling away for a week so you wouldn’t be able to collect the sofa until i return. Is it possible to be collected today?</div>
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<div dir="auto">Regards,</div>
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<div dir="auto">James</div>
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<div dir="auto"><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 22 Dec 2022 at 5:29 pm, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi James ,</div>
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<div>Thank you for your patience and understanding.</div>
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<div>We would like to apologize for the inconvenience caused to you.</div>
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<div dir="ltr">As we have checked our team will contact you to pull out the item from your house within 3 to 5 days . </div>
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<div>Thanking your patience and cooperation .</div>
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<div>Feel free to contact us for further assistance.</div>
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<div>Your Friend,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5475130