Subject: Re: Complain Raised on Order Out of Warranty - 29021101128420201017
From: Saurabh Dadu <[email-masked]>
To: Anslem Misquitta <[email-masked]>, Deeksha Dadu <[email-masked]>
Cc: amir.aziz <[email-masked]>, syed.ataullah <[email-masked]>, malek.hosan <[email-masked]>, Sanaa.Hammad <[email-masked]>, Nada Hattar <[email-masked]>, samer aburamadan <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Ahmed Zoher <[email-masked]>, Sabry Yousef <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Thu, 15 Dec 2022 13:59:48 +0000

Thanks Ansalem,

Checking

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Anslem Misquitta <[email-masked]>
Sent: 15 December 2022 7:28 PM
To: Saurabh Dadu <[email-masked]>; Deeksha Dadu <[email-masked]>
Cc: amir.aziz <[email-masked]>; syed.ataullah <[email-masked]>; malek.hosan <[email-masked]>; Sanaa.Hammad <[email-masked]>; Nada Hattar <[email-masked]>; samer aburamadan <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Ahmed Zoher <[email-masked]>; Sabry Yousef <[email-masked]>; HomeBox Customercare UAE <[email-masked]>
Subject: Complain Raised on Order Out of Warranty - 29021101128420201017

Hi Saurabh/Deeksha,

I hope this email finds you in good health.

Just wanted to bring to your notice with the below case.

Warranty already over on this invoice still complain is raised, both agents did not check on order date, this gives customer a hope as complain is raised for the issue rather then just declining the complaint by saying order out of warranty.

[A close up of a sign  Description automatically generated]

Anslem Misquitta

Retail Operations - Customer Care

T   :  800 HOMEBOX (4663269)

F   :  +971 4 5172380

E   :  [email-masked]<mailto:[email-masked]>

Landmark Tower, Dubai Marina

P.O.Box 282028, UAE.

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

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