Subject: Re: Ecom Cancellation process to be stop in Hybris - 12th Dec invoices
From: Syed Ataullah <[email-masked]>
To: murtaza kutiyanawala <[email-masked]>
Cc: crys_hb <[email-masked]>, amir aziz <[email-masked]>, Malek <[email-masked]>, Nada Hattar <[email-masked]>, Sanaa Hammad <[email-masked]>, Taima Zeid <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, "farah.badawi" <[email-masked]>
Date: Mon, 12 Dec 2022 01:16:44 -0700 (MST)

well noted, thank you 

From: "murtaza kutiyanawala" <[email-masked]> 
To: "crys_hb" <[email-masked]>, "syed.ataullah" <[email-masked]>, "amir aziz" <[email-masked]>, "Malek" <[email-masked]>, "Nada Hattar" <[email-masked]>, "Sanaa Hammad" <[email-masked]>, "Taima Zeid" <[email-masked]> 
Cc: "HomeBox Customercare UAE" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "farah.badawi" <[email-masked]> 
Sent: Monday, December 12, 2022 1:38:20 PM 
Subject: FW: Ecom Cancellation process to be stop in Hybris - 12th Dec invoices 

HI Team, 

Please do not cancel any orders dated 12 th Dec from Hybris until the stock take is over at the WH. 

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 2414 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0 | www.homeboxstores.com ] 

From: Yunis Fakrudeen <[email-masked]> 
Sent: Saturday, December 10, 2022 12:47 PM 
To: Tamal Guha <[email-masked]>; Murtaza Kutiyanawala <[email-masked]> 
Cc: Ramesh Veluchamy <[email-masked]>; Abdul Rasheed <[email-masked]>; Anton Dilshan <[email-masked]>; Nagarjuna Eede <[email-masked]> 
Subject: Ecom Cancellation process to be stop in Hybris - 12th Dec invoices 

Dear Tamal 

Please speak to IT team the attached invoices should not allow for cancellation process in Hybris as well for customer end. Due to warehouse stock take we will send this items for delivery without scanning in PDT. 

We have raised SR to stop the cancellation process. 

INC1519769 Created 

If IT team has not blocked for cancellation process the customer has to cancel the delivery even items is delivered.. this will be big impact for ware stock. 

[ mailto:[email-masked] | @Murtaza Kutiyanawala ] Please inform to Crystal team don’t do any cancellation for 12 th Dec Ecom invoices in hybris. 

	

Row Labels 	

Count of INVOICE_NO 

Abu Dhabi 	

59 

Ajman 	

7 

Al Ain 	

9 

Dubai 	

130 

Fujairah 	

7 

Ras Al Khaimah 	

7 

Sharjah 	

29 

Umm Al Quwain 	

6 

Grand Total 	

254 

Regards, 

Yunis 

0501001695 

0502885119 

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