Subject: FW: Ecom Cancellation process to be stop in Hybris - 12th Dec invoices
From: Murtaza Kutiyanawala <[email-masked]>
To: crys_hb <[email-masked]>, syed.ataullah <[email-masked]>, amir.aziz <[email-masked]>, malek.hosan <[email-masked]>, Nada Hattar <[email-masked]>, Sanaa.Hammad <[email-masked]>, Taima Zeid <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, farah.badawi <[email-masked]>
Date: Mon, 12 Dec 2022 08:08:20 +0000

HI Team,

Please do not cancel any orders dated 12th Dec from Hybris until the stock take is over at the WH.

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 2414
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0>

From: Yunis Fakrudeen <[email-masked]>
Sent: Saturday, December 10, 2022 12:47 PM
To: Tamal Guha <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>
Cc: Ramesh Veluchamy <[email-masked]>; Abdul Rasheed <[email-masked]>; Anton Dilshan <[email-masked]>; Nagarjuna Eede <[email-masked]>
Subject: Ecom Cancellation process to be stop in Hybris - 12th Dec invoices

Dear Tamal

Please speak to IT team the attached invoices should not allow for cancellation process in Hybris as well for customer end. Due to warehouse stock take we will send this items for delivery without scanning in PDT.

We have raised SR to stop the cancellation process.

INC1519769 Created

If IT team has not blocked for cancellation process the customer has to cancel the delivery even items is delivered.. this will be big impact for ware stock.

@Murtaza Kutiyanawala<mailto:[email-masked]> Please inform to Crystal team don't do any cancellation for 12th Dec Ecom invoices in hybris.

Row Labels
Count of INVOICE_NO
Abu Dhabi
59
Ajman
7
Al Ain
9
Dubai
130
Fujairah
7
Ras Al Khaimah
7
Sharjah
29
Umm Al Quwain
6
Grand Total
254

Regards,
Yunis
0501001695
0502885119

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