Subject: RE: Order number 9403830880
From: "Jasim Vali Mohammed Bebal" <[email-masked]>
To: Anslem Misquitta <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Homebox zccsm <[email-masked]>, Homebox zccma <[email-masked]>, Lijo Joseph <[email-masked]>, Sabry Yousef <[email-masked]>, Ahmed Zoher <[email-masked]>, Sanaa.Hammad <[email-masked]>, malek.hosan <[email-masked]>, syed.ataullah <[email-masked]>, amir.aziz <[email-masked]>
Date: Tue, 6 Dec 2022 08:32:48 +0000

Dear Team ,

The subjected ticket order is connected to store yesterday .
Kindly ask the customer to visit store & collect the order for the same.

[A close up of a sign  Description automatically generated]
Jasim Bebal
Executive E-commerce
HAPPINESS Every were
  T   :  +971 4 517 5824
  F   :  +971 4 517 5824
  M  :  +971 547559607
  E   :  [email-masked]<mailto:[email-masked]>
  DWC Landmark Group Shed 3
  Al-Makhtoom Airport
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CJasim.Bebal%40landmarkgroup.com%7C86a82fb702b84844653d08d8fdb8352e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637538314886374237%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3ktz8eDlyfzEUEIe3B1CWHyZEviSdQWV7wRurSNr128%3D&reserved=0>

From: Anslem Misquitta <[email-masked]>
Sent: Monday, 5 December 2022 5:42 PM
To: Jasim Vali Mohammed Bebal <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Homebox zccsm <[email-masked]>; Homebox zccma <[email-masked]>; Lijo Joseph <[email-masked]>; Sabry Yousef <[email-masked]>; Ahmed Zoher <[email-masked]>; Sanaa.Hammad <[email-masked]>; malek.hosan <[email-masked]>; syed.ataullah <[email-masked]>; amir.aziz <[email-masked]>
Subject: RE: Order number 9403830880

Hi Jasim,

Can you please check if the below item is sent to ZAHIYA store as this is showing READY_TO_SHIPPED status since the order date 1st of December.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 5, 2022 5:11 PM
To: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order number 9403830880

@Anslem Misquitta<mailto:[email-masked]> – please check and respond on the below

Murtaza Kutiyanawala
Team Lead – Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 2414
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0>

From: jamshad mohammed <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 5, 2022 5:03 PM
To: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Order number 9403830880

Some people who received this message don't often get email from [email-masked]<mailto:[email-masked]>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>

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Hi,
I have placed the order on 1st December and still haven't received the order. Order was for pick and collect from al zahia city centre. Contacted your customer care but they are unable to assist me with this. Please revert with the status of my order and when can I get my delivery?

Best Regards,
Jamshad
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: CLICK AND COLLECT ORDER ZCC : 05.12.2022
From: "Jasim Vali Mohammed Bebal" <[email-masked]>
To: Homebox zccma <[email-masked]>
Cc: "Ashok Kumar Duraisamy" <[email-masked]>, Siva Ganesh <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Mon, 5 Dec 2022 18:04:28 +0000

Dear team:

The below mentioned orders has been dispatched to your end.

Please note: kindly acknowledge within 24 hours or else we are not responsible.

                                                                              ZCC

TRACKING ID

INVOICE NO

COLLECTION STORE

CONTAINER ID

SCAN TO LOAD DATE

SCAN TO LOAD TIME

940361609499990000

9403616094

29062

OCU3003873

1-Dec-22

6:09:07 AM

940361609499990000

9403616094

29062

OCU3003877

1-Dec-22

6:09:29 AM

940361671299990000

9403616712

29062

OCU3003233

30-Nov-22

8:27:24 PM

940361999599990000

9403619995

29062

OCU3004809

1-Dec-22

6:09:24 AM

940363648499990000

9403636484

29062

OCU3005139

1-Dec-22

6:09:26 AM

940365101299990000

9403651012

29062

OCU3005186

1-Dec-22

6:09:15 AM

940365248699990000

9403652486

29062

OCU3006490

1-Dec-22

6:09:17 AM

940365864899990000

9403658648

29062

OCU3006534

1-Dec-22

6:09:20 AM

940367650399990000

9403676503

29062

OCU3008166

1-Dec-22

9:00:07 AM

940367650399990000

9403676503

29062

OCU3008171

1-Dec-22

9:00:11 AM

940367679199990000

9403676791

29062

OCU3007955

1-Dec-22

9:00:16 AM

940370876299990000

9403708762

29062

OCU3008477

1-Dec-22

6:58:49 PM

940371447599990000

9403714475

29062

OCU3008442

1-Dec-22

6:58:45 PM

940371447599990000

9403714475

29062

OCU3008448

1-Dec-22

6:58:23 PM

940374850199990000

9403748501

29062

OCU3008904

1-Dec-22

6:59:34 PM

940375659299990000

9403756592

29062

OCU3009206

1-Dec-22

6:59:36 PM

940375659299990000

9403756592

29062

OCU3009216

1-Dec-22

7:00:16 PM

940375659299990000

9403756592

29062

OCU3009220

1-Dec-22

6:59:35 PM

940375659299990000

9403756592

29062

OCU3009221

1-Dec-22

6:59:32 PM

940375877999990000

9403758779

29062

OCU3009159

1-Dec-22

7:01:51 PM

940375877999990000

9403758779

29062

OCU3009160

1-Dec-22

7:01:50 PM

940376019199990000

9403760191

29062

OCU3009300

1-Dec-22

6:58:03 PM

940376019199990000

9403760191

29062

OCU3009301

1-Dec-22

6:57:38 PM

940376019199990000

9403760191

29062

OCU3009305

1-Dec-22

6:57:41 PM

940376019199990000

9403760191

29062

OCU3009312

1-Dec-22

6:57:09 PM

940376019199990000

9403760191

29062

OCU3009322

1-Dec-22

6:57:23 PM

940377517999990000

9403775179

29062

OCU3009657

2-Dec-22

3:48:45 AM

940380302999990000

9403803029

29062

OCU3010650

2-Dec-22

3:50:09 AM

940380697299990000

9403806972

29062

OCU3010875

2-Dec-22

3:48:31 AM

940380697299990000

9403806972

29062

OCU3010877

2-Dec-22

3:48:22 AM

940380697299990000

9403806972

29062

OCU3010878

2-Dec-22

3:49:33 AM

940380820099990000

9403808200

29062

OCU3010784

2-Dec-22

3:48:35 AM

940381101499990000

9403811014

29062

OCU3010832

2-Dec-22

3:49:17 AM

940381101499990000

9403811014

29062

OCU3010843

2-Dec-22

3:48:27 AM

940382635299990000

9403826352

29062

OCU3011036

2-Dec-22

3:48:01 AM

940382985599990000

9403829855

29062

OCU3011033

2-Dec-22

3:47:49 AM

940383088099990000

9403830880

29062

OCU3011050

2-Dec-22

3:47:43 AM

940383088099990000

9403830880

29062

OCU3011052

2-Dec-22

3:48:12 AM

940387031199990000

9403870311

29062

OCU3012263

2-Dec-22

3:51:14 AM

940387213799990000

9403872137

29062

OCU3016049

2-Dec-22

6:33:58 PM

940387213799990000

9403872137

29062

OCU3016054

2-Dec-22

6:34:00 PM

940387422099990000

9403874220

29062

OCU3013902

2-Dec-22

4:45:19 PM

940387982599990000

9403879825

29062

OCU3013896

2-Dec-22

4:45:19 PM

940389298699990000

9403892986

29062

OCU3014041

2-Dec-22

4:45:59 PM

940389298699990000

9403892986

29062

OCU3014043

2-Dec-22

4:46:14 PM

940389984199990000

9403899841

29062

OCU3015647

2-Dec-22

6:31:57 PM

940389984199990000

9403899841

29062

OCU3015674

2-Dec-22

6:32:01 PM

940390695799990000

9403906957

29062

OCU3015710

2-Dec-22

6:31:57 PM

940392063899990000

9403920638

29062

OCU3016202

2-Dec-22

6:31:47 PM

940393530899990000

9403935308

29062

OCU3016511

2-Dec-22

7:49:45 PM

940397952299990000

9403979522

29062

OCU3017670

3-Dec-22

4:21:43 AM

940398432299990000

9403984322

29062

OCU3018573

3-Dec-22

4:27:37 AM

940398903699990000

9403989036

29062

OCU3019097

3-Dec-22

4:21:10 AM

940399002999990000

9403990029

29062

OCU3019382

3-Dec-22

4:22:00 AM

940399002999990000

9403990029

29062

OCU3019406

3-Dec-22

4:21:50 AM

940399002999990000

9403990029

29062

OCU3019420

3-Dec-22

4:21:59 AM

940399002999990000

9403990029

29062

OCU3019431

3-Dec-22

4:21:57 AM

940399506799990000

9403995067

29062

OCU3018419

3-Dec-22

4:21:06 AM

940400114699990000

9404001146

29062

OCU3018531

3-Dec-22

4:27:35 AM

940400295199990000

9404002951

29062

OCU3019130

3-Dec-22

4:21:08 AM

940401639099990000

9404016390

29062

OCU3019793

3-Dec-22

4:21:29 AM

940401833199990000

9404018331

29062

OCU3020020

3-Dec-22

4:21:20 AM

940402733299990000

9404027332

29062

OCU3021035

3-Dec-22

6:26:06 AM

940403045999990000

9404030459

29062

OCU3020469

3-Dec-22

6:26:18 AM

940403045999990000

9404030459

29062

OCU3020477

3-Dec-22

6:26:48 AM

940403045999990000

9404030459

29062

OCU3020488

3-Dec-22

6:26:13 AM

940418581999990000

9404185819

29062

OCU3026190

4-Dec-22

4:27:29 AM

940418998799990000

9404189987

29004

OCU3025350

4-Dec-22

2:33:38 AM

940419369799990000

9404193697

29004

OCU3025195

4-Dec-22

2:34:10 AM

940420094799990000

9404200947

29062

OCU3026146

4-Dec-22

4:27:31 AM

940421849699990000

9404218496

29062

OCU3026182

4-Dec-22

4:27:33 AM

940422585999990000

9404225859

29062

OCU3027436

4-Dec-22

5:37:17 AM

940422585999990000

9404225859

29062

OCU3027438

4-Dec-22

5:37:19 AM

940432417599990000

9404324175

29062

OCU3033751

5-Dec-22

7:37:02 AM

940434234399990000

9404342343

29062

OCU3034332

5-Dec-22

7:36:35 AM

940439243499990000

9404392434

29062

OCU3038319

5-Dec-22

7:36:45 AM

940439243499990000

9404392434

29062

OCU3038338

5-Dec-22

7:36:32 AM

940439454499990000

9404394544

29062

OCU3037345

5-Dec-22

7:36:33 AM

940440182499990000

9404401824

29062

OCU3038801

5-Dec-22

7:37:05 AM

940441574799990000

9404415747

29062

OCU3038543

5-Dec-22

7:49:39 AM

INVOICE NO

COLLECTION STORE

CONTAINER ID

SCAN TO LOAD DATE

SCAN TO LOAD TIME

9404088662

29062

OCU3023261

4-Dec-22

2:17:08 AM

9404108048

29062

OCU3023251

4-Dec-22

2:15:59 AM

9404113587

29062

OCU3023220

4-Dec-22

2:17:00 AM

9404114687

29062

OCU3023192

4-Dec-22

2:16:34 AM

9404153957

29062

OCU3025043

4-Dec-22

2:19:30 AM

9404166907

29062

OCU3025133

4-Dec-22

2:15:54 AM

9404187583

29062

OCU3025276

4-Dec-22

2:15:31 AM

Regards

Sugumaran

Ph : 0563726255