Subject: RE: Order number 9403830880
From: Anslem Misquitta <[email-masked]>
To: "Jasim Vali Mohammed Bebal" <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Homebox zccsm <[email-masked]>, Homebox zccma <[email-masked]>, Lijo Joseph <[email-masked]>, Sabry Yousef <[email-masked]>, Ahmed Zoher <[email-masked]>, Sanaa.Hammad <[email-masked]>, malek.hosan <[email-masked]>, syed.ataullah <[email-masked]>, amir.aziz <[email-masked]>
Date: Mon, 5 Dec 2022 13:41:58 +0000

Hi Jasim,

Can you please check if the below item is sent to ZAHIYA store as this is showing READY_TO_SHIPPED status since the order date 1st of December.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Murtaza Kutiyanawala <[email-masked]>
Sent: Monday, December 5, 2022 5:11 PM
To: Anslem Misquitta <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: RE: Order number 9403830880

@Anslem Misquitta<mailto:[email-masked]> – please check and respond on the below

Murtaza Kutiyanawala
Team Lead – Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 2414
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0>

From: jamshad mohammed <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 5, 2022 5:03 PM
To: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Order number 9403830880

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Hi,
I have placed the order on 1st December and still haven't received the order. Order was for pick and collect from al zahia city centre. Contacted your customer care but they are unable to assist me with this. Please revert with the status of my order and when can I get my delivery?

Best Regards,
Jamshad
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