Subject: Re: Service Disruption: Shukran services are impacted in all territories.
From: Syed Ataullah <[email-masked]>
To: anslem misquitta <[email-masked]>
Cc: Malek <[email-masked]>, amir aziz <[email-masked]>, Sanaa Hammad <[email-masked]>, Nada Hattar <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, murtaza kutiyanawala <[email-masked]>, ahmed zoher <[email-masked]>, Sabry Yousef <[email-masked]>, Taima Zeid <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Fri, 25 Nov 2022 07:25:11 -0700 (MST)

Hi Anslem 

Noted well. Please keep us posted when it will be resolved. 

Regards 
Syed 

From: "anslem misquitta" <[email-masked]> 
To: "syed.ataullah" <[email-masked]>, "Malek" <[email-masked]>, "amir aziz" <[email-masked]>, "Sanaa Hammad" <[email-masked]>, "Nada Hattar" <[email-masked]> 
Cc: "HomeBox Customercare UAE" <[email-masked]>, "murtaza kutiyanawala" <[email-masked]>, "ahmed zoher" <[email-masked]>, "Sabry Yousef" <[email-masked]>, "Taima Zeid" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Friday, 25 November, 2022 19:07:08 
Subject: RE: Service Disruption: Shukran services are impacted in all territories. 

Just FYI 

	

Anslem Misquitta 

Retail Operations - Customer Care 

T : 800 HOMEBOX (4663269) 

F : +971 4 5172380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina 

P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0 | www.homeboxstores.com ] 

From: Central IT Helpdesk <[email-masked]> 
Sent: Friday, November 25, 2022 5:31 PM 
To: Central IT Helpdesk <[email-masked]> 
Subject: Service Disruption: Shukran services are impacted in all territories. 

Dear All, 

Please be inform you that store user & online customers are facing issue while using Shukran services across territories since 05.00 PM GST. 

Below are the impacted services: 

    * Shukran New enrollment 
    * Shukran redemptions 
    * Shukran Transactions 

Thanks & Regards, 

Landmark Digital 

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