Subject: Fwd: [#5218592] - Late collection-9591570098
From: Home Box <[email-masked]>
To: [email-masked], Anslem Misquitta <[email-masked]>, Mehaboob Mohamed <[email-masked]>, Sridhar Katta <[email-masked]>, Ashish Karini <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Nov 2022 13:39:21 +0000

Hi Anyony.         Address: Al Awir 2, home26, Dubai.  Contact number: 0564280870  New RVP: 1000018315163      Kindly note the above details and arrange the collection on priority basis.      Regards  Syed  
                           
                            On
                            Fri, 25 Nov at  5:25 PM
                            ,  Antony Markose <[email-masked]>  wrote:
                             
 Well Noted.  

 

 
 Thanking you. 

  

 Best regards, 

 
_______________________________________

 

 

 
 Antony Markose 

 
Service Coordinator

 
 
Dubai Delivery Center 

 
 
PO Box 99999, Dubai, United Arab Emirates

 
 T +971-42303244 

 
[email-masked]

 

   

 

 

 From: Anslem Misquitta <[email-masked]>
 
Sent: Friday, November 25, 2022 1:37 PM 
To: Antony Markose <[email-masked]>; Mehaboob Mohamed <[email-masked]>; Sridhar Katta <[email-masked]>; Ashish Karini <[email-masked]> 
Cc: HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Ahmed Zoher <[email-masked]>; Sanaa.Hammad <[email-masked]>; syed.ataullah <[email-masked]>;
 malek.hosan <[email-masked]>; amir.aziz <[email-masked]>; Home Box <[email-masked]>; Sabry Yousef <[email-masked]> 
Subject: RE: [#5218592] - Late collection-9591570098 - 1000017927742  

 

 

 

 
Caution: [EXTERNAL] Do not click on links or open attachments unless you recognize
 the sender and know the content is safe. 

 

  

 
 Hi Antony, 

 

 Thank you for sharing this, can you also start adding HomeBox Customercare UAE
[email-masked] from going forward. 

 

 Also, Dipesh Regmi is no longer working with landmark (Homebox), so you can update that in your records, if you want you can add Thamilalagan M
[email-masked], Sameer Hasan
[email-masked] and Aditya Manapuram
[email-masked] from LMG group. 

 

 ++Looping 
@Sridhar Katta

@Ashish Karini

 

 

 

 

 
 
 Anslem Misquitta 

 Retail Operations - Customer Care 

 T   :  800 HOMEBOX (4663269) 

 F   :  +971 4 5172380 

 
E   :  [email-masked]

 
 Landmark Tower, Dubai Marina 

 P.O.Box 282028, UAE. 

 
www.homeboxstores.com

 

 

 

 

 
From: Antony Markose <[email-masked]>
 
Sent: Friday, November 25, 2022 1:29 PM 
To: Anslem Misquitta <[email-masked]>; Mehaboob Mohamed <[email-masked]>; Sridhar Katta <[email-masked]> 
Cc: HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>;
 Ahmed Zoher <[email-masked]>; Sanaa.Hammad <[email-masked]>; syed.ataullah <[email-masked]>;
 malek.hosan <[email-masked]>; amir.aziz <[email-masked]>; Home Box <[email-masked]>; Sabry
 Yousef <[email-masked]> 
Subject: RE: [#5218592] - Late collection-9591570098 - 1000017927742  

 

 

 
CAUTION: External email sender. Use care when clicking on links or opening attachments!

 

 Hi 
@Anslem Misquitta

 

 
 We are sharing a status report with you everyday. It has all the details of the collection. Attached mail FYR.

 

 
 
 Thanking you. 

  

 Best regards, 

 
_______________________________________

 

 

 
 Antony Markose 

 
Service Coordinator

 
 
Dubai Delivery Center 

 
 
PO Box 99999, Dubai, United Arab Emirates

 
 T +971-42303244 

 
[email-masked]

 

   

 
 
From: Anslem Misquitta <[email-masked]>
 
Sent: Friday, November 25, 2022 1:24 PM 
To: Antony Markose <[email-masked]>; Mehaboob Mohamed <[email-masked]>; Sridhar Katta <[email-masked]> 
Cc: HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>;
 Ahmed Zoher <[email-masked]>; Sanaa.Hammad <[email-masked]>; syed.ataullah <[email-masked]>;
 malek.hosan <[email-masked]>; amir.aziz <[email-masked]>; Home Box <[email-masked]>; Sabry
 Yousef <[email-masked]> 
Subject: RE: [#5218592] - Late collection-9591570098 - 1000017927742  

 

 

 

 
Caution: [EXTERNAL] Do not click on links or open attachments unless you recognize
 the sender and know the content is safe. 

 

  

 
 Hi Antony, 

 

 Just wanted to check with you, how would we come to know if this kind of situation occurs again in the future (if any information is required or incomplete information given or any update on any collection/delivery and tracking not working),
 is there a way to check this information anywhere (just for my knowledge), as tracking ID is not opening in your (Emirates Post) website as well as our system. 

 

 Looping 
@Sridhar Katta

 

 

 

 

 
 
 Anslem Misquitta 

 Retail Operations - Customer Care 

 T   :  800 HOMEBOX (4663269) 

 F   :  +971 4 5172380 

 
E   :  [email-masked]

 
 Landmark Tower, Dubai Marina 

 P.O.Box 282028, UAE. 

 
www.homeboxstores.com

 

 

 

 

 
From: Antony Markose <[email-masked]>
 
Sent: Thursday, November 24, 2022 2:13 PM 
To: Anslem Misquitta <[email-masked]>; Mehaboob Mohamed <[email-masked]> 
Cc: Sridhar Katta <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala
 <[email-masked]>; Ahmed Zoher <[email-masked]>; Sanaa.Hammad <[email-masked]>;
 syed.ataullah <[email-masked]>; malek.hosan <[email-masked]>; amir.aziz <[email-masked]>;
 Home Box <[email-masked]>; Sabry Yousef <[email-masked]> 
Subject: RE: [#5218592] - Late collection-9591570098 - 1000017927742  

 

 

 
CAUTION: External email sender. Use care when clicking on links or opening attachments!

 

 Hi 
@Anslem Misquitta

 

 
 Below collection has been cancelled by us due to incomplete Address and contact not reachable.

 

 

 
 2022102701359 

 
 
 LANDMARK RETAIL  

 
 
 1000017927742 

 
 
 Dubai / 
دبي 

 
 
 Qusais 1 / 
القيصي 1 

 
 
 11/26/2022 

 
 
 Haya Ziyad 

 
 
 0564280870 

 
 
 "" - Al Aweer 2 home26 Awir 

 
 
 Cancelled 

 

 

 
 10/27/2022 19:21 

 

 

 

 
 Thanking you. 

  

 Best regards, 

 
_______________________________________

 

 

 
 Antony Markose 

 
Service Coordinator

 
 
Dubai Delivery Center 

 
 
PO Box 99999, Dubai, United Arab Emirates

 
 T +971-42303244 

 
[email-masked]

 

   

 
 
From: Anslem Misquitta <[email-masked]>
 
Sent: Thursday, November 24, 2022 12:41 PM 
To: Antony Markose <[email-masked]>; Mehaboob Mohamed <[email-masked]> 
Cc: Sridhar Katta <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala
 <[email-masked]>; Ahmed Zoher <[email-masked]>; Sanaa.Hammad <[email-masked]>;
 syed.ataullah <[email-masked]>; malek.hosan <[email-masked]>; amir.aziz <[email-masked]>;
 Home Box <[email-masked]>; Sabry Yousef <[email-masked]> 
Subject: RE: [#5218592] - Late collection-9591570098 - 1000017927742  

 

 

 

 
Caution: [EXTERNAL] Do not click on links or open attachments unless you recognize
 the sender and know the content is safe. 

 

  

 
 Hi Anthony, 

 

 This pickup/collection is showing pending since 27-Oct-2022, can you please check on this on priority. 

 

 We cannot open this on tracking on our system and on your website to check the status of this collection. 

 

 
Tracking ID: 1000017927742

 

   

 

 

 

   

   

 

 

 
 
 Anslem Misquitta 

 Retail Operations - Customer Care 

 T   :  800 HOMEBOX (4663269) 

 F   :  +971 4 5172380 

 
E   :  [email-masked]

 
 Landmark Tower, Dubai Marina 

 P.O.Box 282028, UAE. 

 
www.homeboxstores.com

 

 

 

 

 
From: Antony Markose <[email-masked]>
 
Sent: Wednesday, November 23, 2022 3:24 PM 
To: Home Box <[email-masked]>; Mehaboob Mohamed <[email-masked]> 
Cc: Sridhar Katta <[email-masked]>; HomeBox Customercare UAE <[email-masked]> 
Subject: RE: [#5218592] - Late collection-9591570098 - 1000017927742  

 

 

 
CAUTION: External email sender. Use care when clicking on links or opening attachments!

 

 Hi Team, 

 

 
Below collection will be done on priority.

 

 

 
 
 Thanking you. 

  

 Best regards, 

 
_______________________________________

 

 

 
 Antony Markose 

 
Service Coordinator

 
 
Dubai Delivery Center 

 
 
PO Box 99999, Dubai, United Arab Emirates

 
 T +971-42303244 

 
[email-masked]

 

   

 
 
From: Home Box <[email-masked]>
 
Sent: Wednesday, November 23, 2022 2:40 PM 
To: Antony Markose <[email-masked]>; Mehaboob Mohamed <[email-masked]> 
Cc: [email-masked];
[email-masked] 
Subject: Fwd: [#5218592] - Late collection-9591570098 

 

   

 

 
Caution: [EXTERNAL] Do not click on links or open attachments unless you recognize the sender and know the content is safe.

 

 

 

 

 
 
 Dear 

 
Team,

 

 As 

 
per the tracking ID (1000017927742 )

 
 
the items have not been collected.

 

 kindly 

 call the customer on the following phone (0502899852 ) to arrange collection ASAP 

 
 
 Order 

 
number:9591570098

 

 Best 

 
Regards,

 

 
Sujood

 

 

   

 

 
On Thu, 17 Nov at 4:10 PM
, Home Box <[email-masked]> wrote:

 

 

مرحبا عميلنا العزيز. 

 

  

 

شكرا لاختياركم هوم بوكس. 

 

 

   

 
 
نود اعلامكم بانه تم التواصل معكم من قبل الفريق على الرقم المقدم من قبلكم +971564280870 ولكن كان الرقم غير متاح. نرجو منك تزويدنا برقم بديل متاح لكي يتم اعادة التواصل لجمع المنتجات للارجاع. 

 

 

   

 
 
بانتظار السماع منك. 

 

 

   

 
 
أصدقائك. 

 

 
فريق الدعم. 

 

 

 

5218592:1125156

 

 
 
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 the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.

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 This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from
 disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message,
 or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither
 the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
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