Subject: RE: [#5264072] - 971502116099 - POD
From: Anslem Misquitta <[email-masked]>
To: OLM DXB <[email-masked]>, Gobinda Khatri <[email-masked]>, Kuldeep Saini <[email-masked]>, Sameer Hasan <[email-masked]>, Aditya Manapuram <[email-masked]>
Cc: Thamilalagan M <[email-masked]>, Aditya Manapuram <[email-masked]>, Sabry Yousef <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Home Box <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Ahmed Zoher <[email-masked]>, Sanaa.Hammad <[email-masked]>, syed.ataullah <[email-masked]>, malek.hosan <[email-masked]>, amir.aziz <[email-masked]>
Date: Thu, 24 Nov 2022 09:43:27 +0000

Hi Sameer/Aditya,

Similar case for POD which is pending since 14th November, please check the attached email and if possible please update us by EOD.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Home Box <[email-masked]>
Sent: Monday, November 21, 2022 10:29 AM
To: OLM DXB <[email-masked]>; Gobinda Khatri <[email-masked]>; Kuldeep Saini <[email-masked]>; Sameer Hasan <[email-masked]>
Cc: Thamilalagan M <[email-masked]>; Aditya Manapuram <[email-masked]>; Anslem Misquitta <[email-masked]>; Sabry Yousef <[email-masked]>; HomeBox Customercare UAE <[email-masked]>
Subject: Fwd: [#5264072] - 971502116099 - POD

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Team,

kindly share clear POD as the customer said she didnt receive the order and no one from the delivery team called her ,

check the attachment this is the POD on fareye.

cx called and informed us that her address is incorrect, and she called before and informed us about it, and asked for a call from delivery team before delivery, but no one called her, and they may be delivered the order to the wrong address.

Correct Address: Al Sharja, Al Hushi, Al Bdeer street, villa B
​
order no 9595257153
AWB:FP111222006316

Regards,
Sanaa Hammad.

On Mon, 14 Nov at 2:30 PM , Khawla.juma <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

As per tracking IFP111222006316
 the order has not been delivered.

Kindly contact the customer on the following phone number
971502116099
 to arrange an urgent delivery.

Order number:
9595257153

AWB:FP111222006316

Best Regards,
mohammad fakhoury

5264072:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: Fwd: [#5264072] - 971502116099 - POD
From: Home Box <[email-masked]>
To: Muzahir Abbas <[email-masked]>, OLM DXB <[email-masked]>
Cc: Sameer Hasan <[email-masked]>, Anslem Misquitta <[email-masked]>, "[email-masked]" <[email-masked]>, Sabry Yousef <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Wed, 16 Nov 2022 13:33:03 +0000

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear Team,

kindly share clear POD as the customer said she didnt receive the order and no one from the delivery team called her ,

check the attachment this is the POD on fareye.

Regards,
Sanaa Hammad.

   On Mon, 14 Nov at 2:30 PM , Home Box <[email-masked]> wrote:

   Dear Team,

   As per tracking IFP111222006316
    the order has not been delivered.

   Kindly contact the customer on the following phone number
   971502116099
    to arrange an urgent delivery.

   Order number:
   9595257153

   AWB:FP111222006316

   Best Regards,
   mohammad fakhoury

   5264072:1125156