Subject: Note Added - [#5298923] 9400275364 / Missing item
From: Home Box <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Nov 2022 07:59:32 +0000

Hi ,    Anslem Misquitta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5298923    Subject:  9400275364 / Missing item    Requester: Renz    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Just FYI to all - as per video shared by Jasim both the items are packed and in same container also both are been sellotaped to each other so it is not possible that 1 item can go missing, customer might be confused that she should be receiving 2 quantity of each as per the B1G1 offer but there was no B1G1 offer on this product, only offer for B1G1 was on the horse statue and that also was applicable if customer had selected 2 quantity but customer selected only 1 quantity so offer cannot be availed.</div>
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<div dir="ltr"><strong><u>Please dont share the video with customer, this is just for your reference</u></strong></div>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044005498351'>VID-20221123-WA0001.mp4</a>