Subject: Fw: Daily performance summary for LiveSalesman team for Nov 17th, 2022
From: Deeksha Dadu <[email-masked]>
To: amir aziz <[email-masked]>, Malek <[email-masked]>, syed ataullah <[email-masked]>
Date: Fri, 18 Nov 2022 10:25:37 +0000

________________________________
From: Deeksha Dadu <[email-masked]>
Sent: Friday, November 18, 2022 3:55 PM
To: Ahmed Zoher <[email-masked]>; Saurabh Dadu <[email-masked]>
Cc: HB report <[email-masked]>; Aniyam Developer <[email-masked]>; Ashish Dabral <[email-masked]>; syed.ataullah <[email-masked]>; Ankit Arora <[email-masked]>; Sameer Sadiq (LM-HB) <[email-masked]>; Faizal Maradeya <[email-masked]>; Shahzeen Rizvi <[email-masked]>; Manmohan Chittlangia <[email-masked]>; Tejendra Singh <[email-masked]>; Nalineedhar Kasibhatla <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; [email-masked] <[email-masked]>; Ashick Ali <[email-masked]>
Subject: Re: Daily performance summary for LiveSalesman team for Nov 17th, 2022

Hi Ahmed,

Sure, getting this checked right away.

Regards,
Deeksha
________________________________
From: Ahmed Zoher <[email-masked]>
Sent: Friday, November 18, 2022 3:51 PM
To: Deeksha Dadu <[email-masked]>; Saurabh Dadu <[email-masked]>
Cc: HB report <[email-masked]>; Aniyam Developer <[email-masked]>; Ashish Dabral <[email-masked]>; syed.ataullah <[email-masked]>; Ankit Arora <[email-masked]>; Sameer Sadiq (LM-HB) <[email-masked]>; Faizal Maradeya <[email-masked]>; Shahzeen Rizvi <[email-masked]>; Manmohan Chittlangia <[email-masked]>; Tejendra Singh <[email-masked]>; Nalineedhar Kasibhatla <[email-masked]>; Deeksha Dadu <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Ashick Ali <[email-masked]>
Subject: RE: Daily performance summary for LiveSalesman team for Nov 17th, 2022

Hi Deeksha,

Can we check why there is a lot of cases above 15 days?

Can we make sure everything is cleared please?

Thanks,

Ahmed Zoher

Manager – Customer Care

T   :  +971 4 517 2300

D  :  +971 4 813 5812

F   :  +971 4 517 2380

E   : [email-masked]<mailto:[email-masked]>

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.

www.homeboxstores.com<http://www.homeboxstores.com/>

From: HB report <[email-masked]>
Sent: Friday, November 18, 2022 7:31 AM
To: [email-masked]; [email-masked]; syed.ataullah <[email-masked]>; Ankit Arora <[email-masked]>; Sameer Sadiq <[email-masked]>; Faizal Maradeya <[email-masked]>; Shahzeen Rizvi <[email-masked]>; Manmohan Chittlangia <[email-masked]>; Tejendra Singh <[email-masked]>; Nalineedhar Kasibhatla <[email-masked]>; [email-masked]; Murtaza Kutiyanawala <[email-masked]>; [email-masked]; [email-masked]; Ashick Ali <[email-masked]>; Ahmed Zoher <[email-masked]>
Subject: Daily performance summary for LiveSalesman team for Nov 17th, 2022

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[https://www.avmechat.in/epos/assets/images/logo.jpg]

Please find listed below the performance data for the LiveSalesman team for Nov 17th, 2022.

  *   Total tickets created :

Total tickets created

Groups

Agent Name

Facebook HB UAE

Whatsapp open

Whatsapp resolved

HomeBox Instagram

Emails UAE

Grand Total

Grand Total

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  *   Whatsapp chat type:

HB Chat Type

Reason Category

Sub Reason

Count of HB Chat Type

Grand Total

0

  *   Total count of ageing for Facebook:

Facebook

Ageing

Agent Name

0-2 Days

3-4 Days

5-6 Days

7-10 Days

11-15 Days

15+ Days

Grand Total

0

0

0

0

20

24

44

Grand Total

0

0

0

0

20

24

44

  *   Total count of ageing for Whatsapp:

Whatsapp

Ageing

Agent Name

0-2 Days

3-4 Days

5-6 Days

7-10 Days

11-15 Days

15+ Days

Grand Total

0

0

0

0

44

23

67

Grand Total

0

0

0

0

44

23

67

  *   Total count of ageing for Emails UAE:

Emails UAE

Ageing

Agent Name

0-2 Days

3-4 Days

5-6 Days

7-10 Days

11-15 Days

15+ Days

Grand Total

0

0

0

0

14

13

27

Grand Total

0

0

0

0

14

13

27

Please feel free to reach out for any further clarifications.

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