Subject: Fresh Desk & Fresh Chat ID's created
From: Murtaza Kutiyanawala <[email-masked]>
To: Nada Hattar <[email-masked]>, syed.ataullah <[email-masked]>
Cc: farah.badawi <[email-masked]>, malek.hosan <[email-masked]>, amir.aziz <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, Anslem Misquitta <[email-masked]>, Sabry Yousef <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Wed, 16 Nov 2022 07:05:26 +0000

Hi Nada / Syed,

Please find the below list of associates who have been granted access on FD and FC please ask them to login and confirm once done.

Fresh Desk :-
Email
FD
Group
[email-masked]<mailto:[email-masked]>
Required
Crystel
[email-masked]<mailto:[email-masked]>
Required
Crystel
[email-masked]<mailto:[email-masked]>
Required
Crystel
[email-masked]<mailto:[email-masked]>
Required
Crystel
[email-masked]<mailto:[email-masked]>
Required
LSM
[email-masked]<mailto:[email-masked]>
Required
LSM
[email-masked]<mailto:[email-masked]>
Required
LSM
[email-masked]<mailto:[email-masked]>
Required
LSM
[email-masked]<mailto:[email-masked]>
Required
LSM

Fresh Chat :- For UAE we need supervisor access

Email
FC
Group
[email-masked]<mailto:[email-masked]>
Required
LSM
[email-masked]<mailto:[email-masked]>
Required
LSM
[email-masked]<mailto:[email-masked]>
Required
UAE
[email-masked]<mailto:[email-masked]>
Required
UAE
[email-masked]<mailto:[email-masked]>
Required
UAE

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 2414
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
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