Subject: Re: [#5212001] - Late Collection - 9590628433
From: "Malek Al. Hosan" <[email-masked]>
To: Anslem Misquitta <[email-masked]>
Cc: syed ataullah <[email-masked]>, "Sanaa.Hammad" <[email-masked]>, Nada Hattar <[email-masked]>, Deeksha <[email-masked]>, murtaza kutiyanawala <[email-masked]>, Ahmed Zoher <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Sabry Yousef <[email-masked]>, AMIR <[email-masked]>, Taima Zeid <[email-masked]>
Date: Mon, 14 Nov 2022 00:26:16 -0700 (MST)

Hi Anslem. 

Noted and the same was shared with the team to follow. 

Regards. 
Malek. 

From: "Anslem Misquitta" <[email-masked]> 
To: "syed ataullah" <[email-masked]>, "Malek" <[email-masked]>, "Sanaa.Hammad" <[email-masked]>, "Nada Hattar" <[email-masked]> 
Cc: "Deeksha" <[email-masked]>, "murtaza kutiyanawala" <[email-masked]>, "Ahmed Zoher" <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, "Sabry Yousef" <[email-masked]>, "AMIR" <[email-masked]>, "Taima Zeid" <[email-masked]> 
Sent: Monday, November 14, 2022 12:39:30 PM 
Subject: FW: [#5212001] - Late Collection - 9590628433 

Hi Team, 

Just FYI – If you are sending the New RVP to Muzahir/Sameer or Vijay/Mani (LMG) please do not mention the old RVP, just mention on old RVP 3 attempts are already done so created a new RVP with customers phone # (if alt # is available put that also) along with complete address (always check the reason in fareye to get better understanding of late delivery/late collection and action accordingly) 

	

Anslem Misquitta 

Retail Operations - Customer Care 

T : 800 HOMEBOX (4663269) 

F : +971 4 5172380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina 

P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0 | www.homeboxstores.com ] 

From: Home Box <[email-masked]> 
Sent: Saturday, November 12, 2022 3:51 PM 
To: Muzahir Abbas <[email-masked]>; OLM DXB <[email-masked]> 
Cc: Sameer Hasan <[email-masked]>; Anslem Misquitta <[email-masked]>; [email-masked]; Sabry Yousef <[email-masked]>; HomeBox Customercare UAE <[email-masked]> 
Subject: Fwd: [#5212001] - Late Collection - 9590628433 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear team, 

New RVP raised(RP111222004537 ) please arrange for collection on priority. 

Order no. 9590628433 

AWB RP101822002424 

Regards, 

Sanaa Hammad. 

On Wed, 9 Nov at 3:23 PM , Home Box < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hello Team, 

The return request has been raised on 18th of October and no one has contacted the customer. 

Please advise. 

Order no. 9590628433 

AWB RP101822002424 

Regards, 

Sanaa Hammad. 

5212001:1125156 
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