Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80
From: Anslem Misquitta <[email-masked]>
To: "Dinesh Dhobale (TCS)" <[email-masked]>, Nagarjuna Eede <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Ahmed Zoher <[email-masked]>, Sabry Yousef <[email-masked]>, syed.ataullah <[email-masked]>, malek.hosan <[email-masked]>, amir.aziz <[email-masked]>, Sanaa.Hammad <[email-masked]>, Nada Hattar <[email-masked]>, Rasheed Mavumkeel <[email-masked]>, "Akshay Akshay (TCS)" <[email-masked]>
Date: Tue, 8 Nov 2022 08:05:05 +0000

Hi All,

What is the next step ?

Customer is following up for this charge.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Dinesh Dhobale (TCS) <[email-masked]>
Sent: Monday, November 7, 2022 1:14 PM
To: Nagarjuna Eede <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Ahmed Zoher <[email-masked]>; Sabry Yousef <[email-masked]>; syed.ataullah <[email-masked]>; malek.hosan <[email-masked]>; amir.aziz <[email-masked]>; Sanaa.Hammad <[email-masked]>; Nada Hattar <[email-masked]>; Anslem Misquitta <[email-masked]>; Rasheed Mavumkeel <[email-masked]>; Akshay Akshay (TCS) <[email-masked]>
Subject: Re: Dispute for charge from LANDMARK R DUBAI AED 103.80

Dear Nagarjuna,

We have checked all the concept, but it is not available.

Regards,
Dinesh
________________________________
From: Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 7, 2022 12:00 PM
To: Dinesh Dhobale (TCS) <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>; Akshay Akshay (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Dinesh,

Can you able to check if customer bought from other concept stores?

Regards,

Nagarjuna Eede,

UAE Finance Manager,

Landmark Group

Direct Line: 04 -517 4256

From: Dinesh Dhobale (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 7 November 2022 11:41 AM
To: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>; Akshay Akshay (TCS) <[email-masked]<mailto:[email-masked]>>; Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Subject: Re: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Murtaza,

We have checked but it is not available in MSA report and sales report.

@Nagarjuna Eede<mailto:[email-masked]> Could please help on below issue.

Regards,

Dinesh

________________________________

From: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 5, 2022 4:23 PM
To: Dinesh Dhobale (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>; Akshay Akshay (TCS) <[email-masked]<mailto:[email-masked]>>; Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Dinesh,

Attached is the card detail as requested.

Murtaza Kutiyanawala

Team Lead - Customer Care

T   :  +971 4 517 2300

D  :  +971 4 813 2414

F   :  +971 4 517 2380

E   : [email-masked]<mailto:[email-masked]>

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0>

From: Dinesh Dhobale (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 4, 2022 1:18 PM
To: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>; Akshay Akshay (TCS) <[email-masked]<mailto:[email-masked]>>; Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Subject: Re: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Murtaza,

We have checked but the mentioned amount 103.80 AED is not realized, could you please provide the card number so that we can check on the same.

Regards,

Dinesh

________________________________

From: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 4, 2022 1:06 PM
To: Dinesh Dhobale (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>; Akshay Akshay (TCS) <[email-masked]<mailto:[email-masked]>>; Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Dinesh,

Please update on the below case as this is a DED complaint and we need to update the DED officer.

Murtaza Kutiyanawala

Team Lead - Customer Care

T   :  +971 4 517 2300

D  :  +971 4 813 2414

F   :  +971 4 517 2380

E   : [email-masked]<mailto:[email-masked]>

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0>

From: Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 3, 2022 5:28 PM
To: Akshay Akshay (TCS) <[email-masked]<mailto:[email-masked]>>; Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>; Dinesh Dhobale (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80

HI Akshay

This will not be realized directly in bank statement .

This can be found only in MSA Settlement which Dinesh can check. (separate email sent)

Dear @Dinesh Dhobale (TCS)<mailto:[email-masked]>

Please check the MSA and update (28 Sep and close by dates)

Thanks

Rasheed

From: Akshay Akshay (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 3, 2022 5:23 PM
To: Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>; Dinesh Dhobale (TCS) <[email-masked]<mailto:[email-masked]>>; Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Subject: Dispute for charge from LANDMARK R DUBAI AED 103.80

Dear Rasheed,

Please be informed that the mentioned amount 103.80 AED is not yet realized under any Homebox bank account.

Regards,

Akshay Wankhede

________________________________

From: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 3, 2022 12:02 PM
To: Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>; Dinesh Dhobale (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80

Sending with the attachment....

Murtaza Kutiyanawala

Team Lead - Customer Care

T   :  +971 4 517 2300

D  :  +971 4 813 2414

F   :  +971 4 517 2380

E   : [email-masked]<mailto:[email-masked]>

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0>

From: Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 3, 2022 11:45 AM
To: Dinesh Dhobale (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>
Subject: FW: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Dinesh,

Can I get update on this? In which store customer bought items..

Regards,

Nagarjuna Eede,

UAE Finance Manager,

Landmark Group

Direct Line: 04 -517 4256

From: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 3 November 2022 11:41 AM
To: Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>
Cc: Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Rasheed,

Please update on the below case..

Murtaza Kutiyanawala

Team Lead - Customer Care

T   :  +971 4 517 2300

D  :  +971 4 813 2414

F   :  +971 4 517 2380

E   : [email-masked]<mailto:[email-masked]>

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0>

From: Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 1, 2022 4:31 PM
To: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Cc: Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Anslem,

Since the information available is a debit entry in customer bank statement in the name of Landmark Retail, I have sent the available info's to TCS team to check further.

Will get back to you ASAP

Thanks

Rasheed

From: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 1, 2022 4:08 PM
To: Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>; Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>
Cc: Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Rasheed,

Any update on this as customer is following up on his charge.

[A close up of a sign  Description automatically generated]

Anslem Misquitta

Retail Operations - Customer Care

T   :  800 HOMEBOX (4663269)

F   :  +971 4 5172380

E   :  [email-masked]<mailto:[email-masked]>

Landmark Tower, Dubai Marina

P.O.Box 282028, UAE.

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 31, 2022 5:37 PM
To: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; Rasheed Mavumkeel <[email-masked]<mailto:[email-masked]>>
Cc: Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Dispute for charge from LANDMARK R DUBAI AED 103.80

++Rasheed, Pls check this transaction pertains to HB or not.

Regards,

Nagarjuna Eede,

UAE Finance Manager,

Landmark Group

Direct Line: 04 -517 4256

From: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 31 October 2022 5:23 PM
To: Nagarjuna Eede <[email-masked]<mailto:[email-masked]>>
Cc: Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; syed.ataullah <[email-masked]<mailto:[email-masked]>>; malek.hosan <[email-masked]<mailto:[email-masked]>>; amir.aziz <[email-masked]<mailto:[email-masked]>>; Sanaa.Hammad <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>
Subject: Dispute for charge from LANDMARK R DUBAI AED 103.80

Hi Naga,

I hope this email finds you in good health.

Customer has contacted us asked for refund for a charge of AED 103.80 purchased from Homebox on 28th of September 2022.

Customer Email Address - [email-masked]<mailto:[email-masked]>

Customer mobile # - 0544404571

We have tried to find this charge via customer's phone number and email address, but no order has been placed by customer for this amount.

I have attached the bank statement that customer has sent, please let us know if this charge can be reversed or if this if for any of the landmark concept, so we can guide the customer further as customer has mentioned that he is going to DED if this is not solved.

[A close up of a sign  Description automatically generated]

Anslem Misquitta

Retail Operations - Customer Care

T   :  800 HOMEBOX (4663269)

F   :  +971 4 5172380

E   :  [email-masked]<mailto:[email-masked]>

Landmark Tower, Dubai Marina

P.O.Box 282028, UAE.

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

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