Subject: Re: Facebook ageing ticket
From: "Malek Al. Hosan" <[email-masked]>
To: murtaza kutiyanawala <[email-masked]>
Cc: syed ataullah <[email-masked]>, Sabry Yousef <[email-masked]>, saurabh <[email-masked]>, Anslem Misquitta <[email-masked]>, AMIR <[email-masked]>
Date: Mon, 7 Nov 2022 04:40:55 -0700 (MST)

Hi Murtaza. 

Thank you for highlighting these tickets. The below mentioned tickets was actioned accordingly. 
For Ticket: 5077354, this belong to Crystel team. Please let us know if any pending action required from our side. 

Regards. 
Malek. 

From: "Deeksha" <[email-masked]> 
To: "murtaza kutiyanawala" <[email-masked]>, "syed ataullah" <[email-masked]> 
Cc: "Sabry Yousef" <[email-masked]>, "saurabh" <[email-masked]>, "Anslem Misquitta" <[email-masked]>, "Malek" <[email-masked]>, "AMIR" <[email-masked]> 
Sent: Monday, November 7, 2022 4:49:55 PM 
Subject: Re: Facebook ageing ticket 

Hi Murtaza, 

Looking into this right away. 

Regards,, 
Deeksha 

From: Murtaza Kutiyanawala <[email-masked]> 
Sent: Monday, November 7, 2022 4:29 PM 
To: syed.ataullah <[email-masked]> 
Cc: Sabry Yousef <[email-masked]>; Deeksha Dadu <[email-masked]>; Saurabh Dadu <[email-masked]>; Anslem Misquitta <[email-masked]>; malek.hosan <[email-masked]>; amir.aziz <[email-masked]> 
Subject: RE: Facebook ageing ticket 

Hi Syed, 

    * Please go through the below email there are KSA tickets which are assigned to UAE please check and update… 
    * Below are Facebook tickets which are pending from 7 days + 

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 2414 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0 | www.homeboxstores.com ] 

From: Sabry Yousef <[email-masked]> 
Sent: Monday, November 7, 2022 2:17 PM 
To: Murtaza Kutiyanawala <[email-masked]> 
Subject: Facebook ageing ticket 

	

Ticket ID 	

Subject 	

Status 	

Priority 	

Created 	

Days 	

Ageing 

5076331 	

Get Started 	

Waiting on Customer 	

Low 	

10/31/2022 	

7 	

7-10 days 

5077354 	

9591929744 - Photos Request 	

Open 	

Low 	

10/31/2022 	

7 	

7-10 days 

5077538 	

Get started 	

Waiting on Customer 	

Low 	

10/31/2022 	

7 	

7-10 days 

5078941 	

Get started 	

Waiting on Customer 	

Low 	

10/31/2022 	

7 	

7-10 days 

5079704 	

Get started 	

Waiting on Customer 	

Low 	

10/31/2022 	

7 	

7-10 days 

5079891 	

What is the price sir onepice cdai 	

Waiting on Customer 	

Low 	

10/31/2022 	

7 	

7-10 days 

5079990 	

150/200 only bed frame how much price 	

Waiting on Customer 	

Low 	

10/31/2022 	

7 	

7-10 days 

5080964 	

Hi 	

Waiting on Customer 	

Low 	

11/1/2022 	

6 	

5-6 Days 

5080994 	

Do you have a showroom to visit apart from the online store? 	

Waiting on Customer 	

Low 	

11/1/2022 	

6 	

5-6 Days 

5081667 	

you number 	

Waiting on Customer 	

Low 	

11/1/2022 	

6 	

5-6 Days 

5081859 	

Jay Sri Ganesh Ji 	

Waiting on Customer 	

Low 	

11/1/2022 	

6 	

5-6 Days 

5081894 	

Hi how are you 	

Waiting on Customer 	

Low 	

11/1/2022 	

6 	

5-6 Days 

5081907 	

Om 	

Waiting on Customer 	

Low 	

11/1/2022 	

6 	

5-6 Days 

5081930 	

بدء الاستخدام 	

Waiting on Customer 	

Low 	

11/1/2022 	

6 	

5-6 Days 

5077538 – KSA Ticket 

5078941 – Ageing 7 days 

Best Regards, 

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