Subject: RE: [#5092269] - 9592778981 Late click & collect
From: Anslem Misquitta <[email-masked]>
To: syed.ataullah <[email-masked]>, Sanaa.Hammad <[email-masked]>, amir.aziz <[email-masked]>, malek.hosan <[email-masked]>, Nada Hattar <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, "Jasim Vali Mohammed Bebal" <[email-masked]>, Akshath Veerabhadrachari <[email-masked]>, Home Box <[email-masked]>, homebox skygardensm <[email-masked]>, Homebox SkyGardenMA <[email-masked]>, Siva Ganesh <[email-masked]>, Karthik Arivanandam <[email-masked]>, Deeksha <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Ahmed Zoher <[email-masked]>, Sa
Date: Thu, 3 Nov 2022 11:37:54 +0000

Hi All,

Please go through the chain mail and follow this accordingly in case you get a customer for Skygarden Store.

@[email-masked]<mailto:[email-masked]> @Nada Hattar<mailto:[email-masked]> – please pass this to all the agents.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Jasim Vali Mohammed Bebal <[email-masked]>
Sent: Thursday, November 3, 2022 1:16 PM
To: Akshath Veerabhadrachari <[email-masked]>; Home Box <[email-masked]>; homebox skygardensm <[email-masked]>; Homebox SkyGardenMA <[email-masked]>; Anslem Misquitta <[email-masked]>; Siva Ganesh <[email-masked]>; Karthik Arivanandam <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: RE: [#5092269] - 9592778981 Late click & collect

Looping ++ @Siva Ganesh<mailto:[email-masked]> @Karthik Arivanandam<mailto:[email-masked]>.

[A close up of a sign  Description automatically generated]
Jasim Bebal
 Executive E-commerce
HAPPINESS Every were
  T   :  +971 4 517 5824
  F   :  +971 4 517 5824
  M  :  +971 547559607
  E   :  [email-masked]<mailto:[email-masked]>
  DWC Landmark Group Shed 3
  Al-Makhtoom Airport
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CJasim.Bebal%40landmarkgroup.com%7C86a82fb702b84844653d08d8fdb8352e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637538314886374237%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3ktz8eDlyfzEUEIe3B1CWHyZEviSdQWV7wRurSNr128%3D&reserved=0>

From: Akshath Veerabhadrachari <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 3 November 2022 1:13 PM
To: Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; homebox skygardensm <[email-masked]<mailto:[email-masked]>>; Homebox SkyGardenMA <[email-masked]<mailto:[email-masked]>>; Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#5092269] - 9592778981 Late click & collect

Hi Jasim,

ARS is deactivated till Friday, Next ASN is on Saturday midnight and customers can collect on Sunday once they get the confirmation message.

@Anslem Misquitta<mailto:[email-masked]> this is for your information, pls inform all channels about the same and to direct customers to store only after the status is changed to ready for collection.

Regards
Akshath
Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
From: Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 3, 2022 1:02:06 PM
To: Home Box <[email-masked]<mailto:[email-masked]>>; homebox skygardensm <[email-masked]<mailto:[email-masked]>>; Homebox SkyGardenMA <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Akshath Veerabhadrachari <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#5092269] - 9592778981 Late click & collect

Dear Team ,

As sky-garden in under stock take period the C&C connectivity is on hold .

Will send in the as per the next ASN availability by tomorrow .

[A close up of a sign  Description automatically generated]

Jasim Bebal

 Senior Associate E-commerce

HAPPINESS Every were

  T   :  +971 4 517 5824

  F   :  +971 4 517 5824

  M  :  +971 547559607

  E   :  [email-masked]<mailto:[email-masked]>

  DWC Landmark Group Shed 3

  Al-Makhtoom Airport

  P.O.Box 282028, UAE.

 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CJasim.Bebal%40landmarkgroup.com%7C86a82fb702b84844653d08d8fdb8352e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637538314886374237%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3ktz8eDlyfzEUEIe3B1CWHyZEviSdQWV7wRurSNr128%3D&reserved=0>

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 3 November 2022 12:49 PM
To: homebox skygardensm <[email-masked]<mailto:[email-masked]>>; Homebox SkyGardenMA <[email-masked]<mailto:[email-masked]>>; Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Akshath Veerabhadrachari <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#5092269] - 9592778981 Late click & collect

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi team,

Please take a look at ticket #5092269<https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5092269> raised by cornelio cabison ([email-masked]<mailto:[email-masked]>).

Click & Collect Order Delay

Order Number: 9592778981
Tracking:959277898199990001
Order Date: Oct 30, 2022
Store Code: 29027

Cx Placed the order on (Oct 30, 2022) and order still not ready at the store. Kindly check and assist.

Thanks & Regards,
​Jok Kuol,

5092269:1125156

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com