Subject: Dispute for charge from LANDMARK R DUBAI AED 103.80
From: Anslem Misquitta <[email-masked]>
To: Nagarjuna Eede <[email-masked]>
Cc: Ahmed Zoher <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Sabry Yousef <[email-masked]>, syed.ataullah <[email-masked]>, malek.hosan <[email-masked]>, amir.aziz <[email-masked]>, Sanaa.Hammad <[email-masked]>, Nada Hattar <[email-masked]>
Date: Mon, 31 Oct 2022 13:23:10 +0000

Hi Naga,

I hope this email finds you in good health.

Customer has contacted us asked for refund for a charge of AED 103.80 purchased from Homebox on 28th of September 2022.

Customer Email Address - [email-masked]<mailto:[email-masked]>
Customer mobile # - 0544404571

We have tried to find this charge via customer's phone number and email address, but no order has been placed by customer for this amount.

I have attached the bank statement that customer has sent, please let us know if this charge can be reversed or if this if for any of the landmark concept, so we can guide the customer further as customer has mentioned that he is going to DED if this is not solved.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>
S mentioned that

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