Subject: Re: Refund processed mistakenly // 9582601152
From: Syed Ataullah <[email-masked]>
To: anslem misquitta <[email-masked]>
Cc: murtaza kutiyanawala <[email-masked]>, Sabry Yousef <[email-masked]>, Malek <[email-masked]>, "Mosab Mohammed, Abdalla. Nasreldin" <[email-masked]>, "Waseem Ahemad, Khan" <[email-masked]>, Jok Koul <[email-masked]>, amir aziz <[email-masked]>
Date: Thu, 6 Oct 2022 06:28:36 -0700 (MST)

Hi Anslem. 

Please confirm is this item collected or not, as we do not have any record we need confirmation so we can remove from my personal bucket. 

Regards 
Syed 

From: "Syed Ataullah" <[email-masked]> 
To: "murtaza kutiyanawala" <[email-masked]> 
Cc: "Sabry Yousef" <[email-masked]>, "Malek" <[email-masked]>, "anslem misquitta" <[email-masked]>, "Mosab Mohammed, Abdalla. Nasreldin" <[email-masked]>, "Waseem Ahemad, Khan" <[email-masked]>, "Jok Koul" <[email-masked]>, "amir aziz" <[email-masked]> 
Sent: Friday, August 26, 2022 7:47:01 PM 
Subject: Re: Refund processed mistakenly // 9582601152 

Hi Team. 

FD ticket: 4748897 

Kindly see the trail mail. give us the resolution, 

Order has HH item delivered with missing Component, while creating a return request the refund has been processed, as customer selected ( MissingComponent ) in reason, 

Jira ticket raised by Anslem, which I think will not work in terms of stopping refund. 

Kindly either arrange the collection of these chairs manually or provide the missing part and will ask the customer to transfer the money in Landmark bank account manually. 

Thanks&Regards 

Syed Ataullah 
LiveSalesman & CherryE-commerceServices Pvt Ltd 
Cell: +91 7037667652 

From: "Syed Ataullah" <[email-masked]> 
To: "anslem misquitta" <[email-masked]> 
Cc: "murtaza kutiyanawala" <[email-masked]>, "Sabry Yousef" <[email-masked]>, "Malek" <[email-masked]> 
Sent: Friday, August 19, 2022 6:35:29 PM 
Subject: Refund processed mistakenly // 9582601152 

Hi Anslem. 

With reference order ID: 9582601152, customer has missing screw in few qty of the item, agent has placed the return request with Missing component, which ended to processing the refund as Goodwill works. 

Kindly arrange the collection of: 162770939 - - Como Office Chair, Qty 3. 

Thanks&Regards 

Syed Ataullah 
LiveSalesman & CherryE-commerceServices Pvt Ltd 
Cell: +91 7037667652