Subject: Re: Ticket # 4112908
From: Syed Ataullah <[email-masked]>
To: anslem misquitta <[email-masked]>
Cc: Malek <[email-masked]>, murtaza kutiyanawala <[email-masked]>, Sabry Yousef <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, ahmed zoher <[email-masked]>, Deeksha Dadu <[email-masked]>, amir aziz <[email-masked]>
Date: Mon, 3 Oct 2022 08:33:35 -0700 (MST)

Hi Anslem 

I have tried to find out but couldn't, I will check with freshdesk support team and will let you know. 

Regards 
Syed 

From: "anslem misquitta" <[email-masked]> 
To: "syed ataullah" <[email-masked]>, "Malek" <[email-masked]> 
Cc: "murtaza kutiyanawala" <[email-masked]>, "Sabry Yousef" <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, "ahmed zoher" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "amir aziz" <[email-masked]> 
Sent: Monday, October 3, 2022 8:00:22 PM 
Subject: RE: Ticket # 4112908 

Hi Syed, 

We are still waiting for an update from your end. 

	

Anslem Misquitta 

Retail Operations - Customer Care 

T : 800 HOMEBOX (4663269) 

F : +971 4 5172380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina 

P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0 | www.homeboxstores.com ] 

From: Anslem Misquitta 
Sent: Wednesday, September 28, 2022 1:20 PM 
To: [email-masked]; Malek <[email-masked]> 
Cc: Murtaza Kutiyanawala <[email-masked]>; Sabry Yousef <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Ahmed Zoher <[email-masked]>; Deeksha <[email-masked]>; [email-masked] 
Subject: RE: Ticket # 4112908 

Hi Syed, 

Can you please check the below ticket, it is showing open since 02/04/2022 but we cannot locate this ticket on FD. 

	

Anslem Misquitta 

Retail Operations - Customer Care 

T : 800 HOMEBOX (4663269) 

F : +971 4 5172380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina 

P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0 | www.homeboxstores.com ] 

From: Sabry Yousef < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, September 28, 2022 1:17 PM 
To: Anslem Misquitta < [ mailto:[email-masked] | [email-masked] ] > 
Subject: 

	

Ticket ID 	

Status 	

Source 	

Group 	

Created time 	

HB Chat Type 	

Reason Category 	

Sub Reason 	

Agent 

4112908 	

Open 	

Chat 	

HB-LSM-Followup 	

2022-04-02 	

	

Alhamzi Mohammed 

Best Regards, 

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