Subject: RE: Ticket # 4112908
From: Anslem Misquitta <[email-masked]>
To: "[email-masked]" <[email-masked]>, Malek <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>, Sabry Yousef <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Ahmed Zoher <[email-masked]>, Deeksha <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 3 Oct 2022 14:30:22 +0000

Hi Syed,

We are still waiting for an update from your end.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Anslem Misquitta
Sent: Wednesday, September 28, 2022 1:20 PM
To: [email-masked]; Malek <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>; Sabry Yousef <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Ahmed Zoher <[email-masked]>; Deeksha <[email-masked]>; [email-masked]
Subject: RE: Ticket # 4112908

Hi Syed,

Can you please check the below ticket, it is showing open since 02/04/2022 but we cannot locate this ticket on FD.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Sabry Yousef <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 28, 2022 1:17 PM
To: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>
Subject:

Ticket ID
Status
Source

Group
Created time
HB Chat Type
Reason Category
Sub Reason
Agent
4112908
Open
Chat

HB-LSM-Followup
2022-04-02

Alhamzi Mohammed

Best Regards,

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