Subject: RE: 9586140175 - RP091522001875 - Late Collection
From: Anslem Misquitta <[email-masked]>
To: Sanaa Hammad <[email-masked]>
Cc: Nada Hattar <[email-masked]>, "[email-masked]" <[email-masked]>, Deeksha <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Izzeldeen Shabaneh <[email-masked]>, Malek <[email-masked]>, "[email-masked]" <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Sabry Yousef <[email-masked]>, Ahmed Zoher <[email-masked]>
Date: Wed, 28 Sep 2022 11:08:56 +0000

FYI to All - a small correction

Ashish is Level - 2 and Peter is Level - 3

UAE LMG Lastmile Team
Level 2
Ashish Karini
[email-masked]<mailto:[email-masked]>
Level 3
Peter Dsouza
[email-masked]<mailto:[email-masked]>

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Anslem Misquitta
Sent: Wednesday, September 28, 2022 2:55 PM
To: Sanaa Hammad <[email-masked]>
Cc: Nada Hattar <[email-masked]>; [email-masked]; Deeksha <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Izzeldeen Shabaneh <[email-masked]>; Malek <[email-masked]>; [email-masked]; Murtaza Kutiyanawala <[email-masked]>; Sabry Yousef <[email-masked]>; Ahmed Zoher <[email-masked]>
Subject: FW: 9586140175 - RP091522001875 - Late Collection

                                                                                                                                           Hi Sanaa,

Please do not send any emails to Ashish Karini [email-masked]<mailto:[email-masked]> directly as he is part of Escalation 1 for LMG and Peter Dsouza [email-masked]<mailto:[email-masked]> Escalation 2 for LMG, you can keep both of them in CC if you want.

Just send email to :-
Apart from Abu Dhabi
Hub Email
[email-masked]<mailto:[email-masked]>
Sameer Hasan
[email-masked]<mailto:[email-masked]>

If Abu Dhabi :-
Abu Dhabi
Hub Email
[email-masked]<mailto:[email-masked]>
Mani Choudhury
[email-masked]<mailto:[email-masked]>
Vijay Pokhriyal
[email-masked]<mailto:[email-masked]>

@Nada Hattar<mailto:[email-masked]> @[email-masked]<mailto:[email-masked]> @Malek<mailto:[email-masked]> @Izzeldeen Shabaneh<mailto:[email-masked]>- Please pass this to all the agents.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Sanaa Hammad <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 28, 2022 2:14 PM
To: Ashish Karini <[email-masked]<mailto:[email-masked]>>; OLM DXB <[email-masked]<mailto:[email-masked]>>; Sameer Hasan <[email-masked]<mailto:[email-masked]>>
Cc: Anslem Misquitta <[email-masked]<mailto:[email-masked]>>; [email-masked]; Sabry Yousef <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; crys_hb <[email-masked]<mailto:[email-masked]>>
Subject: 9586140175 - RP091522001875 - Late Collection

Some people who received this message don't often get email from [email-masked]<mailto:[email-masked]>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>

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Dear Team,

As per tracking ID (RP091522001875) the order has not been collected.

Kindly contact the customer on the following phone number (+971504301419) to arrange an urgent collection.

cx keep calling asking to collect the item ASAP

Order number: 9586140175
RMA: RP091522001875

Best Regards,
Sanaa Hammad
Service Advisor
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
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