Subject: Refund – Store/Online – For Invoice more then 6 months
From: Anslem Misquitta <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Raneen Baabaad <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <Hadeel.Alshuk
Cc: Murtaza Kutiyanawala <[email-masked]>, Sabry Yousef <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, "Jasim Vali Mohammed Bebal" <[email-masked]>, Izzeldeen Shabaneh <[email-masked]>, Layla Abdelqader <[email-masked]>, Nada Hattar <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Malek <[email-masked]>
Date: Wed, 14 Sep 2022 11:53:05 +0000

Hi All,

Please go through the attached word file for refund on invoices which are more than 6 months old and follow the process as given.

I have also attached/updated the Training Module with the above information with few changes on PPT making sure no impact is made to any process that we discussed in the training.

My motive is to keep on updating the training module with changes if required in any process and keep updating the same, so we will follow the same process throughout HB (LSM/Crystel).

Feel free to contact me if any help/clarification required.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

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