Subject: Re: Email Error // 4772483, 4773243
From: Syed Ataullah <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: yahia taha <[email-masked]>, Kalyan Khadka <[email-masked]>, Bratindra Mukherjee <[email-masked]>, AmirKhan <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, Malek <[email-masked]>, amir aziz <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Thu, 25 Aug 2022 04:08:12 -0700 (MST)

Yes it was working, even now we are able to reach out of Yahia and others through our organisation email portal. 

these tickets are having issue 

4773243 
4773243 
4769025 
4772483, 
4769025 

Thanks&Regards 

Syed Ataullah 
LiveSalesman & CherryE-commerceServices Pvt Ltd 
Cell: +91 7037667652 

From: "Jessie Caparas" <[email-masked]> 
To: "Syed Ataullah" <[email-masked]> 
Cc: "yahia taha" <[email-masked]>, "Kalyan Khadka" <[email-masked]>, "Bratindra Mukherjee" <[email-masked]>, "AmirKhan" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Malek" <[email-masked]>, "amir aziz" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Thursday, August 25, 2022 4:26:10 PM 
Subject: RE: Email Error // 4772483, 4773243 

[ mailto:[email-masked] | @Syed Ataullah ] 

Was it working before? 

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Syed Ataullah <[email-masked]> 
Sent: Thursday, August 25, 2022 2:45 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Yahia Taha <[email-masked]>; Kalyan Khadka <[email-masked]>; Bratindra Mukherjee <[email-masked]>; AmirKhan <[email-masked]>; Deeksha Dadu <[email-masked]>; Saurabh Dadu <[email-masked]>; Malek <[email-masked]>; amir aziz <[email-masked]>; Mustehsan Siddiqui <[email-masked]> 
Subject: Re: Email Error // 4772483, 4773243 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Jessie, 

on the same ticket we tried to escalate to yahia Taha, but it's not reachable. 

Thanks&Regards 

Syed Ataullah 

LiveSalesman & CherryE-commerceServices Pvt Ltd 

Cell: +91 7037667652 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "yahia taha" < [ mailto:[email-masked] | [email-masked] ] >, "Syed Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Kalyan Khadka" < [ mailto:[email-masked] | [email-masked] ] >, "Bratindra Mukherjee" < [ mailto:[email-masked] | [email-masked] ] >, "AmirKhan" < [ mailto:[email-masked] | [email-masked] ] >, "Deeksha Dadu" < [ mailto:[email-masked] | [email-masked] ] >, "Saurabh Dadu" < [ mailto:[email-masked] | [email-masked] ] >, "Malek" < [ mailto:[email-masked] | [email-masked] ] >, "amir aziz" < [ mailto:[email-masked] | [email-masked] ] >, "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 25, 2022 3:46:34 PM 
Subject: RE: Email Error // 4772483, 4773243 

[ mailto:[email-masked] | @Syed
 Ataullah ] [ mailto:[email-masked] | 
@Yahia Taha ] 

Upon checking, it works when we forward the email. 

Please find the attached screenshot. 

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 25, 2022 1:11 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Kalyan Khadka < [ mailto:[email-masked] | [email-masked] ] >; Bratindra Mukherjee < [ mailto:[email-masked] | [email-masked] ] >; AmirKhan < [ mailto:[email-masked] | [email-masked] ] >; Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >; Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Malek < [ mailto:[email-masked] | [email-masked] ] >; amir aziz < [ mailto:[email-masked] | [email-masked] ] >; Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Email Error // 4772483, 4773243 

[ mailto:[email-masked] | @Jessie
 Caparas ] Please support 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Syed Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 25, 2022 12:08 PM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Kalyan Khadka < [ mailto:[email-masked] | [email-masked] ] >; Bratindra Mukherjee < [ mailto:[email-masked] | [email-masked] ] >; AmirKhan < [ mailto:[email-masked] | [email-masked] ] >; Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >; Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Malek < [ mailto:[email-masked] | [email-masked] ] >; amir aziz < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Email Error // 4772483, 4773243 
Importance: High 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hello All 

Need your attention on this, there are many emails which are not reachable through Fresh-desk. 

FYI through fresh desk while forwarding the issue to FF delivery team the Email rejected due to an unexpected error. This might be a result of the recipient server not accepting the emails due to technical reasons. 

Requesting you to get this email (homeboxstores.com) whitelisted from recipient. 

Thanks&Regards 

Syed Ataullah 

LiveSalesman & CherryE-commerceServices Pvt Ltd 

Cell: +91 7037667652 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com