Subject: RE: inv#29012203810920220612- inspection report
From: Yahia Taha <[email-masked]>
To: Nada Hattar <[email-masked]>, Maryam Yahya <[email-masked]>
Cc: Feederwarehouse Abha <[email-masked]>, HBfeederwarehouse Abha <[email-masked]>, Mohd Gulbahar <[email-masked]>, HB.CCCKSA <[email-masked]>, Suman Khatri <[email-masked]>, Crys_HBKSA <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 3 Jul 2022 07:10:11 +0000

@Nada Hattar<mailto:[email-masked]> Please arrange to call the customer and inform.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Suman Khatri <[email-masked]>
Sent: Sunday, July 3, 2022 10:01 AM
To: HB.CCCKSA <[email-masked]>
Cc: Feederwarehouse Abha <[email-masked]>; HBfeederwarehouse Abha <[email-masked]>; Mohd Gulbahar <[email-masked]>
Subject: inv#29012203810920220612- inspection report
Importance: High

Dear Team,
As per complain we send team for inspection, as per inspection team report, mattress already open condition & damage due to misuse( burn by customer) kindly check attach Picture & advice .

mp. no
Call Date
Invoice No
Customer Name
Customer Mobile
Reason
Call Details
Call Status
Agent
Select
MoreInfo
3972737
6/27/2022 11:06:22 AM
29012203810920220612
Hadi Alshahrani
0563898181
Complaints
You told the team on the same day of receipt that you want to return or exchange because the mattress arrived dirty , nada mohammed
CLS
500033
More<javascript:openpopup('3972737','AE')>

Thanks & Regards,
Suman Khatri
Ext:7410 Mob.+966542347637
Email: [email-masked]<mailto:[email-masked]>
[lg][hb]

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